Experience

Satellite Taxis

• Ireland
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Operator

  • Sep 2022 - Present

  This role involves taking bookings over the phone and email whilst demonstrating a professional demeanour; dispatching taxis in a time- and cost-efficient manner; resolving customer queries and complaints in an empathetic fashion and in line with company policy; using AutoCab software to ensure jobs are completed, liaising with drivers when they face issues, and tracking drivers’ overall performance. Skills fostered include effective communication, customer service, problem solving, time management, and working under pressure. Show less



University College Cork

• Ireland
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • May 2022 - Jun 2022

  Personally raised over five thousand euro as part of UCC Alumni and Development Office's 2022 Fónathon campaign. Tasks involved the utilisation of CRM software to call prospects and update alumni data; maintaining the highest standards of phone etiquette at all times; updating alumni about recent campus developments and; completing transactions whilst adhering to legal requirements. Personally raised over five thousand euro as part of UCC Alumni and Development Office's 2022 Fónathon campaign. Tasks involved the utilisation of CRM software to call prospects and update alumni data; maintaining the highest standards of phone etiquette at all times; updating alumni about recent campus developments and; completing transactions whilst adhering to legal requirements.



Motley Magazine

• Ireland
• Book and Periodical Publishing
• 1 - 100 Employee

• Deputy Editor In Chief

  • Sep 2021 - May 2022

  Tasks included editing of current affairs and features sections for each issue; motivation and management of team members; working in collaboration with Editor-in-Chief to enact creative vision; conflict resolution; organising team meetings and chairing them when Editor-in-Chief was absent; meeting tight deadlines; researching relevant awards and approving team members’ applications. Tasks included editing of current affairs and features sections for each issue; motivation and management of team members; working in collaboration with Editor-in-Chief to enact creative vision; conflict resolution; organising team meetings and chairing them when Editor-in-Chief was absent; meeting tight deadlines; researching relevant awards and approving team members’ applications.



TheCurrent.ie

• Italy
• Professional Training and Coaching

• Founder and Editor

  • Mar 2020 - Mar 2022

  Founded during the COVID-19 pandemic, TheCurrent.ie aims to provide a platform for citizen journalists. I have developed a wide range of skills from this endeavour, including use of the content managing system WordPress, involving use of coding and plugins; web design; writing skills; use of social media advertising platforms; content curation; and conducting interviews. This website is currently on hiatus. Founded during the COVID-19 pandemic, TheCurrent.ie aims to provide a platform for citizen journalists. I have developed a wide range of skills from this endeavour, including use of the content managing system WordPress, involving use of coding and plugins; web design; writing skills; use of social media advertising platforms; content curation; and conducting interviews. This website is currently on hiatus.

• Deputy Current Affairs Editor

  • Sep 2020 - May 2021

  Tasks included writing articles for each issue; conducting interviews; researching topics and interviewees; transcription of interviews; working as part of both the Motley team as a whole and with the Current Affairs section; participating in monthly team meetings to evaluate progress of each issue; the editing of submitted articles; and writing to a deadline. I covered a broad range of topics, including the ethics of artificial intelligence, road safety, nuclear energy and Direct Provision hunger strikes. Show less



Coláiste Stiofáin Naofa

• 1 - 100 Employee

• Social Media Officer

  • Sep 2018 - May 2019

  Completed as part of work experience for Certificate in Journalism for the Digital Age. Tasks included interviewing students to gain insight into life at CSN. Writing testimonials based on these interviews. Taking photos of college events to use as part of the college’s social media posts. Completed as part of work experience for Certificate in Journalism for the Digital Age. Tasks included interviewing students to gain insight into life at CSN. Writing testimonials based on these interviews. Taking photos of college events to use as part of the college’s social media posts.