Software Quality Assurance Automation Developer

• Jul 2022 - Present

Software QA Analyst II

• Aug 2019 - Jul 2022

Software QA Analyst

• Apr 2019 - Aug 2019

Applicant Processing Specialist

• Jul 2018 - Apr 2019

Criminal Research Analyst

• Aug 2016 - Jul 2018

Conduct background research on subjects based on specific criminal information provided by public access websites to determine if a subject has a criminal record. Results of these background checks are entered into Wholesale Screening Solutions systems and provided to various clients requesting criminal records.

Analyst

• Feb 2015 - Dec 2015

Compile data on offenders using records systems such as NCIC, Louisiana state record databases, and internal records, then apply statistical analyses to identify trends in the criminal justice system such as recidivism or homelessness. Underwent a polygraph exam to supplement the background check for this position. • Statistical Analysis: Programs such as Microsoft Access, Microsoft Excel, or IBM SPSS were used to analyze trends in recidivism and homelessness. Used inferential and descriptive statistics in these tasks. • Effective Communicator: Consistently presented status reports with upper managers of LPSO and a research team affiliated with University of Louisiana at Lafayette. • Resourceful: Worked largely independently on the recidivism study. • Proactive Thinker: Using different formulas, revamped the program tracking spreadsheets to clean data. • Team Oriented: Collaborated with a team from UL Lafayette for publications. Show less

Cashier

• Apr 2014 - Feb 2015

Preformed customer service, interacting and interfacing with public on a daily basis. Was responsible for the morale of customers. Main duty was cashiering: greeting customers, processing and completing merchandise sales. Preformed customer service, interacting and interfacing with public on a daily basis. Was responsible for the morale of customers. Main duty was cashiering: greeting customers, processing and completing merchandise sales.

File Clerk

• Aug 2013 - Feb 2014

File management to include document indexing, filing all essential information in accordance with unique office procedures used as well as clerical/reception duties. File management to include document indexing, filing all essential information in accordance with unique office procedures used as well as clerical/reception duties.

Student Intern/Volunteer Probation Officer

• Jan 2013 - Apr 2013

Class Internship designed to observe the US Probation process and assist with clerical matters. Filled out an SF86 (questionnaire for national security positions) for this position. • Observant: Attended court hearings and defendant interviews with Probation or Pretrial Officers to learn official procedures and techniques used by Probation and Pretrial officers, such as intake, preparation of pretrial reports and recommendations to the Court, handling of cases after sentencing and the role these officers have within our court system. • Resourceful: Assisted clerical staff with administrative tasks such as filing, transcribing and document management to ensure files were current and provide a smooth workflow. Show less

Extramural Assistant

• May 2012 - Jul 2012

Team member involved with launching CDC South Africa’s Sharepoint database for the purpose of storing partner files related to U.S. Government procurements and grants which allowed officers to easily search and identified correct files for use with host government. • Team Oriented: Worked closely with other CDC officers that allowed learning of procedural protocol pertaining to USG partners and host government officials. • Resourceful: Performed other ad hoc administrative tasks to ensure office workflow was smooth and uninterrupted. Show less

HMIS Assistant

• May 2011 - Jul 2011

Team member involved with launching CDC South Africa’s Sharepoint database for the purpose of storing partner files related to U.S. Government procurements and grants which allowed officers to easily search and identified correct files for use with host government. • Team Oriented: Worked closely with other CDC officers that allowed learning of procedural protocol pertaining to USG partners and host government officials. • Resourceful: Performed other ad hoc administrative tasks to ensure office workflow was smooth and uninterrupted. Show less

Courtesy Clerk

• May 2008 - Jul 2009

Replenished shopping carts in a timely manner, packed groceries, maintained cleanliness of store, checked product availability, and kept the customer satisfied and happy. Replenished shopping carts in a timely manner, packed groceries, maintained cleanliness of store, checked product availability, and kept the customer satisfied and happy.