Stephen Kemp

Business Systems Analyst at Chemical Guys
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Credentials

  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jul, 2014
    - Nov, 2024

Experience

    • United States
    • Automotive
    • 1 - 100 Employee
    • Business Systems Analyst
      • Aug 2022 - Present

      • Provide on-site support for Oracle Fusion installation in key functional areas such as Finance, Cost Accounting, Procurement, and Supply Chain. • Created and manage a Jira Service Ticket Management system to streamline issue tracking and resolution processes. • Supervise multiple off-site support centers and adeptly manage constantly changing priorities to ensure that business needs get met. • Train and supported both external and internal users on the TPSynergy supplier portal to ensure the smooth running of entire P2P and O2C functions. • Possess strong proficiency in Oracle Fusion, with extensive hands-on experience in multiple modules. Conduct ad hoc SQL queries and utilize OTBI and report writing tools to provide valuable business insights. Show less

    • United States
    • Maritime Transportation
    • 400 - 500 Employee
    • Business Systems Analyst
      • Apr 2022 - Aug 2022

      • Upgrade Oracle R12 to Fusion/Cloud platform project working to streamlin POLA's Procurement to Pay process by documenting the As Is process. • Gathered comprehensive requirements for Oracle R12 to Fusion upgrade, including identifying pain points, approval workflows, and complex relationships with City of LA payment system. • Conducted in-depth analysis of existing transactional system by running SQL queries to gain insights on transaction volumes, top vendors, and chart of account analysis. Show less

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Order To Cash Lead
      • Jan 2022 - Mar 2022

      Oracle Cloud/Fusion Upgrade Project. IT lead on Order Management and Subscription Management. Worked with offshore consulting group on Design Phase, and CRP1 phase including documenting with solution design document (SDD), configuration and testing. Project placed on hold due to other business priorities. Oracle Cloud/Fusion Upgrade Project. IT lead on Order Management and Subscription Management. Worked with offshore consulting group on Design Phase, and CRP1 phase including documenting with solution design document (SDD), configuration and testing. Project placed on hold due to other business priorities.

    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Sr. Oracle Applications Specialist
      • Jun 2003 - Oct 2021

      • CAO requested implementation of Concur TEM (Travel Expense Management), after requirements gathering and analysis of alternative solutions company settled on Chrome River TEM. Responsible for project and completed implementation that CAO called one of the smoothest implementations of systems they'd ever seen with 1/3 the install cost and lower monthly costs than original system and better functionality to meet business needs. • Recommended move of Accounts Payable workflow to Medius Cloud by providing detailed cost analysis. As project lead completed project on time an on budget, leading to improved functionality, and lower overall systems and personnel costs. • Oracle upgrade from 11i to 12.1.2. Managed all testing, status reporting, and management of RID logs. System go live successful with no high level bugs reported after go live. • Key player in managing Transitional Service Agreement - When largest division sold to major international company, led support of transitioning of system to new owners supporting ERP infrastructure until company moved from off G|R system to Oracle Cloud. Included providing testing support in Switzerland. Systems Supported (Primary) • Very broad responsibility in a small team environment included supporting users and modules including Purchasing, Payables, General Ledger, Order Management Receivables. Secondary support for Inventory, WIP and BOM. • Open and manage service tickets with Oracle as needed. • Discoverer Administrator (Business Intelligence) • Strong SQL query skill creating and maintaining complex queries. • TPSynergy EDI (Cloud): Train new users and vendors • Chrome River Travel Expense Management Administrator (Cloud) • Medius Invoice Processing Admin (OCR and workflow system in Cloud) • G|R Ventures very dynamic company and I would create multiple new Set of Books/Ledgers annually. • Test Lead on multiple projects • Other: 10.7 to 11i. Reimplementation of 11i. Multiple EDI projects. Show less

  • As Seen On TV Marketplace LLC
    • Greater Los Angeles Area
    • President
      • Apr 2002 - Nov 2003

      Responsible for eCommerce business: Creation of Web Sites (HTML, SSL). Maintain listings on multiple platforms using platform manager (Yahoo, eBay, Amazon). Manage and operate all systems including inventory, procurement, fulfillment, and billing. Manage cost per inquiry, cost per click and affiliate management systems. Responsible for eCommerce business: Creation of Web Sites (HTML, SSL). Maintain listings on multiple platforms using platform manager (Yahoo, eBay, Amazon). Manage and operate all systems including inventory, procurement, fulfillment, and billing. Manage cost per inquiry, cost per click and affiliate management systems.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Operations Manager
      • Apr 1999 - Apr 2002

      Began in accounting role and CFO selected me to transition to Internet Operations during explosive growth period. Ran front office operations for seminar operations by supervision of customer service (5 employees), maintaining inquiry conversion and fulfillment operations. Create and maintain relational database system handling thousands of Associate and hundreds of thousands of registration records. Extensive ad hoc report in Excel. Began in accounting role and CFO selected me to transition to Internet Operations during explosive growth period. Ran front office operations for seminar operations by supervision of customer service (5 employees), maintaining inquiry conversion and fulfillment operations. Create and maintain relational database system handling thousands of Associate and hundreds of thousands of registration records. Extensive ad hoc report in Excel.

    • United States
    • Advertising Services
    • 200 - 300 Employee
    • Manager of Internet Operations/Senior Accountant
      • Oct 1994 - Apr 1999

      Accounting responsibilities included reconciliation of complex accounts receivable, multi-company bank reconciliation (zero balance accounts), general ledger responsibility for GR Distribution ($20 million revenue first year). Supervision of collections department (5 employees). Proactively initiated new collections system reducing bad debt from 3% of sales to 1% of sales. Interaction with all levels of management. Worked with President of aftermarket division to create The AfterMarket Company. Transitioned to Manager of Internet Operations due to immediate need in this high growth area. Supported seminar operations including: supervision of customer service staff (6 employees), providing inquiry conversion and fulfillment operations; creation and management of relational database system handling thousands of Associates and hundreds of thousands of registration and attendee records. Provided extensive ad hoc reporting in Excel and Lotus Approach (database program). Show less

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Loan Consultant
      • Aug 1993 - Sep 1994

      Worked with real estate agents and homebuyers to provide financing for real estate transactions. Worked with real estate agents and homebuyers to provide financing for real estate transactions.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Supervisor of Management Reporting Systems
      • Oct 1989 - Apr 1993

      Responsibilities included: timely completion of flexible productivity and budget compliance reports for 130 departments; key role in creation of $100 million annual budget; fixed asset system (over $100 million in assets); and Office of Statewide Health and Planning Department (OSHPoD) annual report. Member of HBO (a health care specific) cost accounting system installation team. Taught 16-hour course in TQM program “Financial Management for Non-Financial Managers”. Supervised 1 employee. Responsibilities included: timely completion of flexible productivity and budget compliance reports for 130 departments; key role in creation of $100 million annual budget; fixed asset system (over $100 million in assets); and Office of Statewide Health and Planning Department (OSHPoD) annual report. Member of HBO (a health care specific) cost accounting system installation team. Taught 16-hour course in TQM program “Financial Management for Non-Financial Managers”. Supervised 1 employee.

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Financial Analyst, Sr Accountant, Jr Accountant
      • Jan 1988 - Oct 1989

      Progressive experience including accounts receivable, general ledger, financial statements, corporate consolidation, and budget preparation for several for-profit entities ($1 million to $10 million annual revenues range) including IPA's, Medical Office Building and other Health Organizations. Proactively reworked A/R system for Medical Office Building resulting in smoother workflow and happier doctors (clearer billing statements). Progressive experience including accounts receivable, general ledger, financial statements, corporate consolidation, and budget preparation for several for-profit entities ($1 million to $10 million annual revenues range) including IPA's, Medical Office Building and other Health Organizations. Proactively reworked A/R system for Medical Office Building resulting in smoother workflow and happier doctors (clearer billing statements).

    • Financial Services
    • 1 - 100 Employee
    • Sr Assistant Manager, Assistant Manager
      • Jan 1987 - Jan 1988

      Responsible for entire consumer loan process from solicitation to loan approval ($5,000 unsecured authority) through collections process. Responsible for entire consumer loan process from solicitation to loan approval ($5,000 unsecured authority) through collections process.

Education

  • California State University-San Bernardino - College of Business and Public Administration
    BA, Finance
    1983 - 1986

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