Sky Hale Rambo

Senior Site Reliability Engineer at CloudFit Software
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Allen, Texas, United States, US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Microsoft Certified Azure Fundamentals (AZ-900)
    Microsoft
    Nov, 2019
    - Oct, 2024
  • Databases and SQL for Data Science
    Coursera Course Certificates
    Sep, 2019
    - Oct, 2024
  • Data Science Methodology
    Coursera Course Certificates
    Aug, 2019
    - Oct, 2024
  • Open Source Tools for Data Science
    Coursera Course Certificates
    Aug, 2019
    - Oct, 2024
  • Python for Data Science and AI
    Coursera Course Certificates
    Aug, 2019
    - Oct, 2024
  • What is Data Science?
    Coursera Course Certificates
    Aug, 2019
    - Oct, 2024
  • Double VCP – Data Center Virtualization & Desktop Mobility
    VMware
    May, 2019
    - Oct, 2024
  • VMware Certified Professional 7 – Desktop and Mobility
    VMware
    May, 2019
    - Oct, 2024
  • Fundamentals of Deep Learning for Computer Vision
    Nvidia Deep Learning Institute
    Oct, 2018
    - Oct, 2024
  • VMware Certified Professional 6 – Data Center Virtualization
    VMware
    Jun, 2018
    - Oct, 2024
  • 6293 Troubleshooting and Supporting Windows 7 in the Enterprise
    -
    Dec, 2013
    - Oct, 2024
  • Deep Security 11 Certified Professional
    Trend Micro
    Aug, 2018
    - Oct, 2024

Experience

  • CloudFit Software
    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Site Reliability Engineer
      • Oct 2020 - Present

      Projects: Engineered custom PowerShell scripts to assist with preparing a SharePoint 2013 environment for migration to SharePoint online. - PowerShell, SharePoint - 3 Month Project Designed and built custom monitoring solution to monitor a speech to text application for a healthcare company. - Citrix, Virtualization, PowerShell, Monitoring - 3 Month Project Setup and monitored MS Teams for a 1.8 million user tenant - 6 Month project Designed and deployed… Show more Projects: Engineered custom PowerShell scripts to assist with preparing a SharePoint 2013 environment for migration to SharePoint online. - PowerShell, SharePoint - 3 Month Project Designed and built custom monitoring solution to monitor a speech to text application for a healthcare company. - Citrix, Virtualization, PowerShell, Monitoring - 3 Month Project Setup and monitored MS Teams for a 1.8 million user tenant - 6 Month project Designed and deployed custom monitoring solutions for multiple customers. - Healthcare, Finance, Government Skills and Tools: PowerShell Automation Azure Logic Apps Azure Runbooks Azure Automation Azure Compute Workloads Azure Billing Azure Monitoring Kibana Elastic 6.x & 7.x Customer Engagements Monitoring Customer Environments Built custom monitoring solutions On call customer support API Integrations SPO Migrations AKS Kubernetes Containers Harbor Helm

    • Site Reliability Engineer
      • Sep 2019 - Oct 2020

      PowerShell Automation Azure Logic Apps Azure Runbooks Azure Automation Azure Compute Workloads Azure Billing Azure Monitoring Kibana Elastic 6.x & 7.x Customer Engagements Monitoring Customer Environments Built custom monitoring solutions On call customer support API Integrations SPO Migrations

  • At Home Group Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Senior Systems Engineer
      • Jul 2018 - Sep 2019

      Project: Stand up new Distribution Center Project: Stand up new Data Center Project: Trend Micro Deep Security Deployment Project: VMware 5.5 to 6.5 Upgrade

    • System Engineer II
      • Sep 2017 - Jul 2018

      Responsible for: Trend Micro Deep security Trend Micro Office Scan Trend Micro Endpoint Encryption Trend Micro Cloud Security IBM I Power 7 (6 partitions) IBM BRMS backup to VTL FalconStor FalconStor VTL and Replication Auditing of the IBM Power 7 VMware (esxi 5.5) Veeam Nimble storage Office 365 Exchange Office 365 SharePoint SharePoint 2016 (on prem) Office 365 Flow Exchange (on prem hybrid) Windows server 2003-2016 & 2016 core Powershell… Show more Responsible for: Trend Micro Deep security Trend Micro Office Scan Trend Micro Endpoint Encryption Trend Micro Cloud Security IBM I Power 7 (6 partitions) IBM BRMS backup to VTL FalconStor FalconStor VTL and Replication Auditing of the IBM Power 7 VMware (esxi 5.5) Veeam Nimble storage Office 365 Exchange Office 365 SharePoint SharePoint 2016 (on prem) Office 365 Flow Exchange (on prem hybrid) Windows server 2003-2016 & 2016 core Powershell Scripts and Automation BMC Track-It! Server Maintenance Group Policies Active Directory Opsgenie Projects: BMC Track-It! upgrade to 11.4 Trend Micro Cloud App Security Test and Deployment Trend Micro OfficeScan Server Upgrade & Relay Trend Micro Endpoint Encryption Server Upgrade & Proxy SharePoint Migration from on premis to o365

    • System Engineer
      • Dec 2016 - Sep 2017

      Responsible for: Trend Micro Deep security Trend Micro Office Scan Trend Micro Endpoint Encryption Trend Micro Cloud Security IBM I Power 7 (6 lpars) IBM BRMS backup to VTL FalconStor FalconStor VTL and Replication Auditing of the IBM Power 7 VMware (esxi 5.5) Veeam Nimble storage Office 365 Exchange Office 365 SharePoint SharePoint 2016 (on prem) Office 365 Flow Exchange (on prem hybrid) Windows server 2003-2016 & 2016 core Powershell… Show more Responsible for: Trend Micro Deep security Trend Micro Office Scan Trend Micro Endpoint Encryption Trend Micro Cloud Security IBM I Power 7 (6 lpars) IBM BRMS backup to VTL FalconStor FalconStor VTL and Replication Auditing of the IBM Power 7 VMware (esxi 5.5) Veeam Nimble storage Office 365 Exchange Office 365 SharePoint SharePoint 2016 (on prem) Office 365 Flow Exchange (on prem hybrid) Windows server 2003-2016 & 2016 core Powershell Scripts and Automation

    • Tech Ops Engineer
      • Jul 2016 - Dec 2016

      Basics: Hardware Support Software Support Powershell Development Took care of day to day issues with corporate users on hardware, software, and everything IT related. Created, updated, and maintained ticket count in Track-It! Created scripts using Powershell to assist the IT department with tasks such as the ability to pull all AD users by group and compare with Office 365 Mobility accounts Rebuilt and reprogramed retail price checkers. Repaired and programed… Show more Basics: Hardware Support Software Support Powershell Development Took care of day to day issues with corporate users on hardware, software, and everything IT related. Created, updated, and maintained ticket count in Track-It! Created scripts using Powershell to assist the IT department with tasks such as the ability to pull all AD users by group and compare with Office 365 Mobility accounts Rebuilt and reprogramed retail price checkers. Repaired and programed printers for corporate and remote locations Cleaned up and record assets for e-waste Help setup e-tools for meetings between internal and external clients facilitating smooth communications Projector support in all conference rooms

  • Lawton Group
    • United Kingdom
    • Wellness and Fitness Services
    • IT Specialist & DevOps Engineer
      • Apr 2015 - Jul 2016

      Basics: Hardware/Software Support Network Admin Project Development Web Development Software Engineer • Designed and built a PTO system within SharePoint to give Lawton Group the ability to customize handling employee requests, approvals, and PTO tracking. • Setup ESXi and VMware for SharePoint and WSUS server for reliability and redundancy. • Setup and built SharePoint site for internal and external intranet company site for all 5 companies within Lawton Group. •… Show more Basics: Hardware/Software Support Network Admin Project Development Web Development Software Engineer • Designed and built a PTO system within SharePoint to give Lawton Group the ability to customize handling employee requests, approvals, and PTO tracking. • Setup ESXi and VMware for SharePoint and WSUS server for reliability and redundancy. • Setup and built SharePoint site for internal and external intranet company site for all 5 companies within Lawton Group. • Enabled finance department to export data directly to QuickBooks and save valuable resource time and effort manually managing this process. • Designed and built an in-house ticket system inside of SharePoint to provide workflow and process to IT requests outside of email. • Designed and built an Auto Inventory Tracking system for company resource cell phones and computers via PowerShell. • Designed and built an internal SolarWinds network monitoring tool with PowerShell. • Setup/configured company resource tablets with security restrictions, remote GPS tracking, and a linked Google account for remote updating and remote lock control. Show less Basics: Hardware/Software Support Network Admin Project Development Web Development Software Engineer • Designed and built a PTO system within SharePoint to give Lawton Group the ability to customize handling employee requests, approvals, and PTO tracking. • Setup ESXi and VMware for SharePoint and WSUS server for reliability and redundancy. • Setup and built SharePoint site for internal and external intranet company site for all 5 companies within Lawton Group. •… Show more Basics: Hardware/Software Support Network Admin Project Development Web Development Software Engineer • Designed and built a PTO system within SharePoint to give Lawton Group the ability to customize handling employee requests, approvals, and PTO tracking. • Setup ESXi and VMware for SharePoint and WSUS server for reliability and redundancy. • Setup and built SharePoint site for internal and external intranet company site for all 5 companies within Lawton Group. • Enabled finance department to export data directly to QuickBooks and save valuable resource time and effort manually managing this process. • Designed and built an in-house ticket system inside of SharePoint to provide workflow and process to IT requests outside of email. • Designed and built an Auto Inventory Tracking system for company resource cell phones and computers via PowerShell. • Designed and built an internal SolarWinds network monitoring tool with PowerShell. • Setup/configured company resource tablets with security restrictions, remote GPS tracking, and a linked Google account for remote updating and remote lock control. Show less

  • Landmark Bank
    • United States
    • Financial Services
    • 100 - 200 Employee
    • IT Support Specialist
      • Jul 2010 - Apr 2015

      Basics: Hardware support Software support Help desk Backup Server support • Troubleshoot and resolved all issues in a timely manner. • Submitted and maintained accurate detailed tickets of issues reported and communicated with issue requestor on updates and solutions in a continuous and effective manner. • Maintained inventory logs, warranties, and expense reports for all equipment. • Kept servers and images up-to-date. • Installed and replaced physical equipment… Show more Basics: Hardware support Software support Help desk Backup Server support • Troubleshoot and resolved all issues in a timely manner. • Submitted and maintained accurate detailed tickets of issues reported and communicated with issue requestor on updates and solutions in a continuous and effective manner. • Maintained inventory logs, warranties, and expense reports for all equipment. • Kept servers and images up-to-date. • Installed and replaced physical equipment including network cables as needed through constant monitoring and auditing. • Travelled to branches in assigned regional area weekly using a company vehicle to audit and monitor equipment. Show less Basics: Hardware support Software support Help desk Backup Server support • Troubleshoot and resolved all issues in a timely manner. • Submitted and maintained accurate detailed tickets of issues reported and communicated with issue requestor on updates and solutions in a continuous and effective manner. • Maintained inventory logs, warranties, and expense reports for all equipment. • Kept servers and images up-to-date. • Installed and replaced physical equipment… Show more Basics: Hardware support Software support Help desk Backup Server support • Troubleshoot and resolved all issues in a timely manner. • Submitted and maintained accurate detailed tickets of issues reported and communicated with issue requestor on updates and solutions in a continuous and effective manner. • Maintained inventory logs, warranties, and expense reports for all equipment. • Kept servers and images up-to-date. • Installed and replaced physical equipment including network cables as needed through constant monitoring and auditing. • Travelled to branches in assigned regional area weekly using a company vehicle to audit and monitor equipment. Show less

  • PRC, LLC
    • United States
    • Outsourcing and Offshoring Consulting
    • 400 - 500 Employee
    • Technical Support Representative & Team Manager
      • Jul 2007 - Jul 2010

      Basics: DSL Tech Support Managed 15 agents Helpdesk • Provided outstanding customer service to meet company objectives. • Troubleshoot and resolved DSL connectivity and email issues for business customers and communicated during issue/solution progress in a timely manner. • Submitted and maintained accurate ticket records for future analysis to prevent further repeated issues from occurring. • Managed and educated assigned team of fifteen employees. • Reviewed and… Show more Basics: DSL Tech Support Managed 15 agents Helpdesk • Provided outstanding customer service to meet company objectives. • Troubleshoot and resolved DSL connectivity and email issues for business customers and communicated during issue/solution progress in a timely manner. • Submitted and maintained accurate ticket records for future analysis to prevent further repeated issues from occurring. • Managed and educated assigned team of fifteen employees. • Reviewed and coached team members on quality standards to maintain outstanding customer service, exceeding company standards. • Created team projects to increase productivity and camaraderie. Show less Basics: DSL Tech Support Managed 15 agents Helpdesk • Provided outstanding customer service to meet company objectives. • Troubleshoot and resolved DSL connectivity and email issues for business customers and communicated during issue/solution progress in a timely manner. • Submitted and maintained accurate ticket records for future analysis to prevent further repeated issues from occurring. • Managed and educated assigned team of fifteen employees. • Reviewed and… Show more Basics: DSL Tech Support Managed 15 agents Helpdesk • Provided outstanding customer service to meet company objectives. • Troubleshoot and resolved DSL connectivity and email issues for business customers and communicated during issue/solution progress in a timely manner. • Submitted and maintained accurate ticket records for future analysis to prevent further repeated issues from occurring. • Managed and educated assigned team of fifteen employees. • Reviewed and coached team members on quality standards to maintain outstanding customer service, exceeding company standards. • Created team projects to increase productivity and camaraderie. Show less

Education

  • ITU Online
    Certifications, Networking
    2013 - 2015
  • Grayson County College
    Computer Science
    2007 - 2008

Community

You need to have a working account to view this content. Click here to join now