Experience

Glanbia

• Ireland
• Food and Beverage Services
• 700 & Above Employee

• Export Document Specialist

  • May 2021 - Present

  Meticulous attention to detail and accuracy in preparing documentation for the exports of goods worldwide. A small breakdown of what the job entails listed below Prepare documentation for vessel shipments such as Waybills and Bills of Lading Apply for Health and Vet Certs from the Department of AgricultureApply to the Chamber of Commerce for Certs of OriginProcess and generate commercial invoice documentsCommunicate with external Customers regarding the ETA of shipment of goods and when their documents will be received.Upload all Documents to Drives internally and externally (Cargo X)

• Call Centre Executive

  • Jan 2013 - Jun 2021

  Responsible for incoming and external calls on a daily basis and inputting them into SAP• Accurate input of daily orders into SAP system• Contacting depots regarding stock issues. When outstanding stock will be available• Resolving issues regarding non delivery by drivers or incorrect products keyed• Training in new starters familiarise them with the SAP system processes and guidelines • Flexible in helping other areas of the call centre such Door Step, agents and keying orders for Baxter Storey and Kylemore when needed• Informing SDM regarding credit notes due to customers



Quinn Direct

• Salvage Handler

  • Sep 2007 - Mar 2011

  • Responsible for Handling Complaints• Compiling monthly report regarding total salvage value sold for the month • Liaising with government bodies to report V5 and VLC• Updating MIAFTR system for cars registered in England• Implementing payments to outstanding holding garages• liaising with assessors to assess a car• Instructing salvage agents to uplift vehicles from garages• Filing administrative documents for each car sold to salvage agent• Answer all queries that are forthcoming into the bids inbox