Experience

Bridgeway Home Health
• United States
• Medical Practices
• 1 - 100 Employee
• Account Liaison

  • Sep 2021 - Present


Heavenly Hands Hospice (HHH)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Account Executive

  • May 2020 - Aug 2021

  •Organize promotional events at various health care providers including but notlimited to: skilled nursing and assisted living facilities, and medical facilities.•Hire, train and lead a team of marketing associates to penetrate potential referral sources.•Identify weaknesses in existing marketing campaigns and develop pragmaticsolutions within budgetary constraints.•Implement referral process to ensure efficient and timely start of services.•Increase preferred provider status with personal care homes and assisted livingfacilities, leveraging relationships with known Emory Physicians.•Analyze referral trends, research competitor’s weakness and strengths as amarketing tool to remain competitive.•Communicate with senior management about marketing initiatives and projectmetrics, as well as to brainstorm fresh strategies Show less

• Hospice Administrator

  • Jan 2018 - May 2020

  •Organize and direct Hospice daily operation; liaison between Governing Body andstaff.•Recruit and hire qualified personnel, facilitating adequate staff resources,continued education and evaluations.•Ensure the accuracy of public information materials and activities.•Implemented an effective budgeting and accounting system; assured accuracy for billing procedures to maintain profitability.•Negotiate required contracts and ultimately oversee contract provisions.2• Assess employees on an ongoing basis to ascertain their understanding of policiesand procedures.• Maintain two-way communication with employees and fair administration ofpersonnel policies.• Monitor budget hours; maintaining allotted yearly allowance.• Monitor equipment abuse, implement policies to minimize abuse.• Evaluate effectiveness and efficiency of Hospice service.• Use statistical data/survey to determine quality of services.• Maintain compliance with applicable federal, state and local rules and regulationsand accreditation standards.• Develop, implement and evaluate financial policies and procedures and records.• Develop, implements and evaluates budget plan and cost control policies andprocedures.• Plan and direct operations to ensure the provision of adequate and appropriatecare and services.• Fiscal planning, budgeting and management.• Recruit employees, implement initiatives to retain qualified personnel tomaintain appropriate staffing levels.• Ensure staff development including orientation, in service education andcontinuing education.• Coordinate with other program areas and management as appropriate.• Maintain current knowledge of local trends and issue.• Ensure appropriate service policies are developed and implemented.• Direct staff in performance of their duties including admission, discharge andprovision of service to patients.• Establish and oversees the Quality Assessments/Performance ImprovementProgram. Show less

• MIT - Hospice Administrator

  • Oct 2016 - Jan 2018

  • Direct overall business office activities in accordance with federal, stateand local regulations• Coordinate and oversee all human resources, payroll, billing andoperational processes• Supervisor front desk/concierge staff• Implementing and improving financial controls• Recruit and maintain patient records and personnel and financial files• Establish professional relationships with physicians, discharge planners,social workers facilities and health care decision makers by providing ongoingeducation regarding Sovereign Hospice services and care.• Meet professional development goals through the management ofassigned territory and accounts, developing professional relationships andexpanding their knowledge of hospice Show less


Performance Bicycle
• United States
• Sporting Goods Manufacturing
• 100 - 200 Employee
• Assistant Store Manager

  • Jan 2014 - Sep 2017