Experience

WhiteSlips Job Management Consultants

• India
• Staffing and Recruiting
• 1 - 100 Employee

• Relationship Manager

  • Oct 2020 - Aug 2023

  • Assuring the highest standard of customer satisfaction and quality service; implementing procedures to improve client satisfaction level and resolve customer queries. • Worked closely with clients to understand incidents and ensure the provision of quality service in line with set SLAs • Deft in interacting with clients after sales for any support and challenges, and maintaining cordial relationship with clients • Accountable for resolving customer… Show more • Assuring the highest standard of customer satisfaction and quality service; implementing procedures to improve client satisfaction level and resolve customer queries. • Worked closely with clients to understand incidents and ensure the provision of quality service in line with set SLAs • Deft in interacting with clients after sales for any support and challenges, and maintaining cordial relationship with clients • Accountable for resolving customer issues/queries, providing first-time resolution, handling escalated issues, and maintaining the highest standards of customer service. • Skilled in evaluating customer's Resumes and LinkedIn profiles according to current industry standards and preparing reports. • Effective in finding and contacting best-referring employees from top-notch companies for providing referrals to job‑seekers • Worked as an inter‑mediator between the Referring person and job seeker for a successful Referral Process. Show less • Assuring the highest standard of customer satisfaction and quality service; implementing procedures to improve client satisfaction level and resolve customer queries. • Worked closely with clients to understand incidents and ensure the provision of quality service in line with set SLAs • Deft in interacting with clients after sales for any support and challenges, and maintaining cordial relationship with clients • Accountable for resolving customer… Show more • Assuring the highest standard of customer satisfaction and quality service; implementing procedures to improve client satisfaction level and resolve customer queries. • Worked closely with clients to understand incidents and ensure the provision of quality service in line with set SLAs • Deft in interacting with clients after sales for any support and challenges, and maintaining cordial relationship with clients • Accountable for resolving customer issues/queries, providing first-time resolution, handling escalated issues, and maintaining the highest standards of customer service. • Skilled in evaluating customer's Resumes and LinkedIn profiles according to current industry standards and preparing reports. • Effective in finding and contacting best-referring employees from top-notch companies for providing referrals to job‑seekers • Worked as an inter‑mediator between the Referring person and job seeker for a successful Referral Process. Show less



DigiGrowHub

• India
• E-Learning Providers
• 1 - 100 Employee

• Educational Consultant

  • Aug 2020 - Oct 2020

  • Hands-on experience in cold calling and Prospecting • Effectively involved in end-to-end process involved in B2C sales • Hands-on experience in cold calling and Prospecting • Effectively involved in end-to-end process involved in B2C sales



Shine Projects

• India
• Education
• 400 - 500 Employee

• Marketing Internship

  • Jul 2020 - Aug 2020

  • Hands-on experience in cold calling and Prospecting • Communicating with students and parents in regard to career courses • Hands-on experience in cold calling and Prospecting • Communicating with students and parents in regard to career courses