Experience

Altus Hospice Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Community Liaison

  • Nov 2022 - Present

  • Develop and maintain comprehensive working knowledge of organization’s markets including but not limited to key referral sources, competitors, governmental agencies, and major payer groups and apply this knowledge to effective sales planning. • Build brand awareness throughout referral base and monitor community, customer, payer, and patient perceptions. • Establish and maintain effective customer focused relationships with healthcare community, referral sources, physicians, and their staff. • Stay current with industry and marketplace changes and opportunities for competitive advantage. • Collaborate and communicate with team and cross-functional partners to fully meet customer needs. • Maintain knowledge of and commitment to the hospice philosophy of care • Attend after hour/weekend functions such as vendor booths, fundraisers, mixers, etc. that are the responsibility of the marketing team. • Ensure compliance with all state and federal legal and regulatory requirements. Show less



Homecare for the 21st century

• Hospitals and Health Care

• Director Of Operations/ Sales and Marketing

  • Jan 2022 - Sep 2022

  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions. • Plan and review compensation actions; enforcing policies and procedures. • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends. • Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions. • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping. • Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes. • Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations. • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Accomplish operations and organization mission by completing related results as needed. • Meet or exceed operations labor budget expectations. • Manage staff levels, wages, hours, contract labor to revenues. • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees. • Identifies and manages existing and emerging risks that stem from business activities and the job role. • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Show less


Axxess
• Media Production
• Regional Sales Executive

  • Feb 2021 - Mar 2022

River Point of Kerrville
• United States
• Consumer Services
• 1 - 100 Employee
• Director Of Community Relations

  • Jul 2019 - Feb 2021


US Medical Management

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Community Liaison/ Regional Director pinnacle home health and Grace hospice

  • Jan 2017 - Jul 2019

  we go as far as Hondo up to Austin tx./ take most insurances/ also have house call doctors and a hospice company. Hit me up with more info we go as far as Hondo up to Austin tx./ take most insurances/ also have house call doctors and a hospice company. Hit me up with more info


CompleteCare Health Network
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Community Liaison

  • 2013 - Dec 2016

Lighthouse Hospice, Inc.
• United States
• Hospitals and Health Care
• Sales And Marketing Specialist

  • Jun 2011 - Jul 2013

VITAS Healthcare
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Marketing Specialist

  • Oct 2003 - Oct 2011