Experience

J&A Media Services

• Canada
• Public Relations and Communications Services
• 1 - 100 Employee

• Operations Manager

  • Sep 2013 - Present

  Oversee quality control for Print, Online, Social Media and Broadcast staff. Directly deal with clients regarding content and crisis management. Innovated new techniques for the delivery and production of News Media content.Hands-on experience in all aspects of daily Content Management, and Media Monitoring.

• Content Management Supervisor

  • Jul 2010 - Sep 2013

  Office management in a customer service driven field. Oversight and quality control over all materials produced by the Print, Online and Social Media departments. Managed a staff of 8-10 employees.Developed new operational techniques and cost saving measures, while updating the technological side of operations. Met with clients and actively demonstrated our products to prospective clients in a sales setting.

• Team Leader - Print Department

  • Aug 2008 - Jul 2010

  Created new processes and products for sale, not previously offered by the company. Trained and managed a team. Developed Online and Social Media monitoring services for clients.

• Print Media Monitor

  • Mar 2006 - Aug 2008

  Entry Level Position into Media Monitoring for corporate, and government clients. Worked early hours with little supervision. Was instrumental in the updating and digitizing the work flow and operational procedures.