Experience

ASHLEY SERVICES GROUP (ASX:ASH)

• Australia
• Human Resources Services
• 1 - 100 Employee

• Account Manager

  • Mar 2023 - Present



Dixie Directions

• Home

• Business Manager

  • Feb 2020 - Present



The Fawcett Group

• Lonsdale, South Australia, Australia

• Business & HR Manager

  • Feb 2020 - Jan 2023

  As per resume As per resume



English Rose Funerals / Invocare Australia Pty Ltd

• South Australia, Australia

• Arranger/ Conductor

  • Aug 2019 - Feb 2020

  Arrange Funerals: - Identify specific funeral service needs with sensitivity to client grief as well as personal beliefs, traditions, rituals and special requests. Direct, coordinate and monitor all aspects of the funeral according to the Arrangement form, the funeral plan, and company policies, procedures and quality standards. Be familiar with and check accuracy for all documentation that is required for burials and cremations. – Coordinate, instruct and monitor the funeral team throughout the funeral process. – Respond appropriately to requests, concerns, complaints and unforseen circumstances. Customers: - Communicate appropriately with customers including, Demonstrating empathy and sensitivity to their grief and family situations, Respecting diverse cultural and religious beliefs. Internal systems and processes: - follow company policies and procedures and location systems and practices. – follow the Occupational health, Safety and Injury Management System. – Maintain records and information systems needed to monitor and control location activity. Participate in day-to-day operational tasks such as attending funerals, transfers, viewings, mortuary duties, driving vehicles, and keeping work areas clean and tidy. Show less



Burns for Blinds

• Head Office, 210 Magill Road, Norwood

• Sales Consultant

  • Oct 2015 - Aug 2019

  Sales of all Window coverings, including Folding Arm Awnings, Zip Track Blinds, Holland Blinds, Auto Awnings, Roller Shutters, etc. etc Sales of all Window coverings, including Folding Arm Awnings, Zip Track Blinds, Holland Blinds, Auto Awnings, Roller Shutters, etc. etc



Allstate Solar Pty Ltd

• 16 Desmond Ave, Marleston, South Australia

• Production / Installation Manager

  • Jul 2014 - Oct 2015

  My Responsibilities include: Ensure the task of monitoring and ensuring smooth functioning of the production and installation process and that all contracts have the relevant and correct information Coordinate with Government regulatory bodies for correct approvals Develop new procedures and processes to improve installations and stock requirements. Identify, diagnose and resolve operational and installation problems within deadlines. Ensure adherence to contract specifications and established policies and procedures Interpret and develop reports including standard operating procedures. Ensure safe work environment through implementation of safety awareness programs and compliance with OHS&W Oversee the repair, service and maintenance of all installed work Maintain the levels of stock required for all Solar installations, Manage scheduling of shipping dates for all outgoing orders Ensure all aspects of Solar STC collection is carried out and implemented on Formbay within deadlines. Show less



Shamrock Scaffold Services

• Adelaide, South Austalia

• Admin / Business Manager

  • Jul 2013 - Jun 2014

  Develop Business Vision and Best Practice Procedures and to be the preferred supplier to all of our clients for complete Scaffolding solutions. Secure appropriate tenders for new works Build and re-establish business network and relationships with key stake holders. Shamrock Scaffold Services has the systems, capability, experience and culture to understand our clients requirements and deliver a diverse range of complex project solutions. Ensure that Best Practice Procedures are followed at all levels of the business. Effectively communicate with all levels of Management, National Distributors & Scaffolding teams Promote the Shamrock Brand in all appropriate areas and industries. Ensure that all procedures are adhered to and that all staff are inducted correctly into the business. Champion the OHW & S practices and procedures. Business Review / Strategic planning / Tender evaluation every year with new goals and targets set. Develop Advertising Budget in line with Company Vision and Mission Statement Lead by example Show less



Fawcett Plumbing, Gas & Electrical

• Lonsdale, South Australia

• Business Manager - Dixie Directions Consultancy position

  • Nov 2012 - Jun 2013

  Fawcett Plumbing provides the following services across the Adelaide Metropolitan area. Our Fully equipped vans are available for: All Plumbing, Gas and Electrical Work Emergency Break-down Repairs, All Electrical Issues including Simple repairs to Switch Board upgrade, Blocked/Damaged Drains (Sewer/Storm water) Blocked Toilets, Blocked Sinks, Hot & Cold water supply & repairs, Evap Air Con Repairs & Maintenance, All Gas Appliance Repairs & Install, Gas Leak Detection, Drain Camera & Hydrojet Specialists in Hot Water Unit Install & Repairs, Roofing & Guttering Jobs, Roof leaks, Guttering & Gutter Repairs, Water Leak Detection The Company client base include: Private Domestic, Property Management, Government Institutions, Insurance Work, Hospitality Shopping Centres, Manufacturers & Commercial Entities Additional Services: Earthmoving & Excavation, Bobcat (tight access), Bathroom Renovations Show less



Bartercard UK

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Area Sales Manager - Dixie Directions Consultancy position

  • May 2012 - May 2013

  Bartercard is committed to helping Small to Medium Sized Enterprises (SMEs) grow and achieve financial success by facilitating a trade exchange network that offers dynamic and effective ways of conducting business. Although the concept of barter is thousands of years old, bartering through Bartercard is the most innovative way of combining modern technology, a community of businesses, and indirect and direct marketing channels to increase your customer base, increase sales, increase profit and improve cashflow. Most businesses operate on the earn-save-spend model for making purchases. They earn the money. They save the money. They spend the money. This model is effective when the business is earning enough money to cover costs, plus save a little for growth. But what happens when the business isn't earning enough money? Or if the business is experiencing the inevitable catch 22 - you need to grow now to earn more in the future? Bartercard delivers a viable and innovative solution to these common problems experienced by Small to Medium Enterprises (SMEs). Bartercard’s world-leading innovative trade exchange system enables over 75,000 trading members in 6 countries to benefit from the cashless economy of barter. If you own or run a business, all you need is the right tool for the job! All types of businesses can benefit from Bartercard; with over 4,000 members in the UK offering approximately 10,000 different services. Specialties Increased Sales, Improved Cashflow, Extra Business Profit, New Contacts, Improved Wealth and Lifestyle, Edge over competition, Increased Marketshare, Access to Interest Free Credit, International Opportunities, Worlds Largest Trade Exchange, Established for 20 years Show less



Phantom Screens Australia

• Edwardstown

• National Sales Manager

  • Jan 2011 - Feb 2012

  Develop Business Vision and Best Practice Procedures. Communicate effectively with Distributor and Dealer network the Corporate Vision. Ensure that Best Practice Procedures are followed at all levels of the business. Corporate Training, Coaching and Developing helping them to understand the Corporate Vision will be paramount to the company’s future. Develop New Culture Effectively communicate with all levels of Management, National Distributor & Dealer Network, Sales & Factory teams Work place contracts for all existing and new employees. Ensure that all procedures are adhered to and that all Head Office and factory staff are inducted correctly into the business. Champion the OHW & S practices and procedures. Distributor and Dealer Network, To grow the Phantom Screen network annually by 25%. Set for all Distributor’s Unit increase's in line with National Target expectations. New Contract agreements for all Distributors by 30th June each year. Unit & Sales targets to be set and agreed to for all Distributors and Dealers. Business Review every year with new goals and targets set. National Road Show Bi-Annually Road Show used for training, showcasing new products, new developments. Advertising Budget Develop a program that has the Corporate Vision in mind. Yearly budget to be agreed on and set up with full transparency. All distributors and Dealers to contribute to advertising / Marketing Fund. Distributor’s to be active in promoting Phantom Screen Products with approved advertising campaigns. Show less



Bob Burns Blinds

• Sales & Operations Manager

  • Jun 2008 - Jan 2011

  Coach, direct, organise, lead and develop a team of Area Managers so that they achieve their sales, distribution and training objectives. Set State targets in line with forecast for the Area Managers, as well as ensuring they achieve their individual key tasks. Performance & Development Reviews for Area Managers. Conduct yearly Appraisals. Ensuring each team member has achieved a level of skill, knowledge and competence to operate independently and effectively. Highlight personnel who require addition coaching and training to improve performance and personnel with potential for wider responsibilities. Organise staff recruitment in accordance with State Government regulations, Work Safe SA, Conduct interviews and the selection process. Show less



Northern Suburbs

• Mobile Blinds - Owner & Manager

  • Feb 2007 - Jun 2008

  Key Responsibilities: Build Sales and Sales Area by using Advertising and Marketing Sales strategies. Conduct Sales interviews with customer leads. Follow manufacturing process to ensure product is made to instructions Installation of all blinds . All aspects of small business, Accounting, Budgeting, maintaining Stock and Materials Key Responsibilities: Build Sales and Sales Area by using Advertising and Marketing Sales strategies. Conduct Sales interviews with customer leads. Follow manufacturing process to ensure product is made to instructions Installation of all blinds . All aspects of small business, Accounting, Budgeting, maintaining Stock and Materials



Masterfoods - Snackfoods

• South Australia & Tasmaina

• State Sales Manager

  • Mar 2006 - Feb 2007

  Coach, direct, organise, lead and develop a team of 8 Territory Managers so that they achieve their sales, distribution and merchandising objectives. Set targets for the Territory Managers, as well as ensuring they achieve their individual key tasks. Ensure Territory Managers manage their territories to achieve 100% call coverage each Sales Period. Ensured each team member achieved a level of skill, knowledge and competence to operate independently and effectively. Highlight personnel who require addition coaching and training to improve performance and personnel with potential for wider responsibilities. Organised in accordance with Human Resources directives, staff recruitment, interviews and the selection process. Show less



Cadbury plc.

• Field Sales Manager

  • Feb 1993 - Mar 2006

  Coach, direct, organise, lead and develop a team of 8 – 12 Territory Managers and 8- 10 Merchandisers so that they achieve their sales, distribution and merchandising objectives. Set targets for the Territory Managers, as well as ensuring they achieve their individual key tasks. Ensure Territory Managers manage their territories to achieve 100% call coverage each Sales Period. Highlight personnel who require addition coaching and training to improve performance and personnel with potential for wider responsibilities. Organised in accordance with Human Resources directives, staff recruitment, interviews and the selection process. Show less



Old Gum Tree Deli

• Owner / Manager

  • Jul 1990 - Jul 1994

  All aspects of small business, Customer Service, Accounting, Budgeting, Maintaining Stock and Materials. All aspects of small business, Customer Service, Accounting, Budgeting, Maintaining Stock and Materials.



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Variety Operations Manager

  • Jul 1983 - Jul 1990

  Started with Coles in 1984 as a casual and worked my way up to Variety Operations Manager. Working at Coles Noarlunga, Reynella, Bridgewater, Salisbury Heights and finally Unley. Started with Coles in 1984 as a casual and worked my way up to Variety Operations Manager. Working at Coles Noarlunga, Reynella, Bridgewater, Salisbury Heights and finally Unley.