Experience

Lantic Inc.

• Canada
• Food and Beverage Manufacturing
• 200 - 300 Employee

• Application Support Analyst

  • Sep 2019 - Present



American Iron & Metal (AIM)

• Canada
• Utilities
• 700 & Above Employee

• Application Support Manager

  • Aug 2014 - Sep 2019



Chaussures Yellow

• Canada
• Retail
• 1 - 100 Employee

• Application Support Analyst

  • Mar 2014 - Aug 2014



Lantic Inc.

• Canada
• Food and Beverage Manufacturing
• 200 - 300 Employee

• Application Support Analyst (Contract)

  • Jul 2013 - Jan 2014

  • Correcting applications and system problems or any incident that is disrupting the application service that the business users or Warehouse Shipping Department depend on. • Updating records and generating reports and queries (with SQL) • Using Navision (Finance & Purchasing system) and Maximo (Maintenance & Inventory system) maintaining and creating accounts relating to user requests, shipping requirements and business issues (e.g. purchase orders, freight, payroll, ledger entries, bills of lading, contracts) • Maintaining up-to-date skills for applications such as Kwiktag, Sharepoint, Navision, Maximo and SQL. • Maintenance and troubleshoot EDI (Electronic Data Interchange) documents. (850, 810, 856, 404) using 3rd party EDI interface. • Manage user accounts and permissions on different applications. • 2nd Level Support (After working hours & weekends / 1 week rotation). Show less



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Mission Planner Specialist for Radarsat-1 ( @ the Canadian Space Agency )

  • Mar 2004 - Jun 2013

  • Provided daily coordination and technical planning services for satellite imagery. Clients include the Government of Canada and the Government of the United States of America. These tasks are performed under pressure of strict daily deadlines and constantly changing priorites. Performed On-Call Planner duties including monitoring the creation, quality, distribution and ingestion of all satellite image requests. This tasks requires relaying information to clients and suppliers regarding the status of the spacecraft and images. • As project coordinator, provide daily coordination and technical planning services for Hurricane Watch and Disaster Watch Programs. These programs are used for natural disaster emergency response. • Provided daily coordination and technical operational reports. • Project coordinator to maintain a paperless environment. • Provide rotational on-call support. Investigate and analyse anomalous situations / emergencies. • Adaptability to easily function in an operational, dynamic work environment to meet time critical deadlines. • Reviewed and suggested changes to mission planning procedures to provide greater adaptability within the dynamic operation’s environment. • Controlling Costs/Using Resources by completing the planning tasks in a timely fashion and efficiently. • Interpersonal/Communication skills, to interface with both internal and external customers (Order Desks, colleagues, other departments, customer service). Show less