Stephen Desch

Customer Success Manager at UserGems đź’Ž
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Contact Information
Location
Bend, US
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency

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5.0

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Suzanne Rabicoff

Stephen gives great engagement - cold, warm, hot. He knows how to craft messaging that feels good while resonating to open a door. Once you are in his good graces, he knows what to ask for and lead the lead to a mutually enjoyable outcome. We are embarking on an even-less-human world. I hope that you enjoy and embrace that good human that is Stephen.

Taylor Prescott

I had the pleasure of working with Stephen during our time at Silipint, and I cannot recommend him enough. He is an exceptional colleague who consistently exceeded expectations and impressed clients with his ability to build and maintain strong relationships. One of the things that impressed me the most about Stephen was how quickly he mastered our internal software. He was always on top of things and would never hesitate to share his knowledge with the rest of the team. Additionally, he had a natural talent for identifying opportunities to grow our business and his results were nothing short of outstanding. Overall, I would highly recommend Stephen for any role that requires someone who is proactive, detail-oriented, results-driven, and a great team player. He is an exceptional professional & human who is always keen to learn, find ways to help others, and combine his ability to work collaboratively to make him an invaluable asset to any team.

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Credentials

  • CSM School
    Pavilion
    Mar, 2023
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager
      • Aug 2023 - Present

    • Sr. Account Development Representative
      • Sep 2022 - Aug 2023

    • Think Tanks
    • Member
      • Jan 2023 - Present
    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Sales Development Representative
      • Nov 2021 - Aug 2022
    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Account Manager
      • May 2019 - Nov 2021

      As a promotional sales representative, I aid ASI/PPAI distributors with order placement and ensure accurate completion of those orders. A high level of communication as well as multi-tasking ability is required to keep on top of each moving part. I pride myself in quick response times as well as a helpful and friendly attitude. As a promotional sales representative, I aid ASI/PPAI distributors with order placement and ensure accurate completion of those orders. A high level of communication as well as multi-tasking ability is required to keep on top of each moving part. I pride myself in quick response times as well as a helpful and friendly attitude.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Program Coordinator
      • Aug 2018 - May 2019
    • United Arab Emirates
    • Information Technology & Services
    • Sales Team Lead
      • Mar 2018 - Jul 2018

    • Sales Specialist
      • Oct 2016 - Mar 2018

      Provide customers with an exceptional in-store experience through excellent product knowledge and superior service mentality. Receive various types of payments. Proficient in order processing and fulfillment.

    • Landscape Manager
      • Jan 2016 - Nov 2017
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Guest Services Associate
      • Dec 2016 - Mar 2017

      Provide seasonal assistance in the Guest Service and Customer Appeasement departments. Receive and process both cash and bank card payments. File all liability agreements and keep logs employing Microsoft Excel and Word. Provide seasonal assistance in the Guest Service and Customer Appeasement departments. Receive and process both cash and bank card payments. File all liability agreements and keep logs employing Microsoft Excel and Word.

Education

  • Moody Bible Institute
    Bachelor of Arts - BA, Bible/Biblical Studies
    2010 - 2014
  • AMBEX Christian Study Abroad
    Theology/Theological Studies
    2013 - 2013

Community

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