Experience

Firstmark Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• Member Contact Specialist

  • May 2017 - Present



West Corporation

• San Antonio, Texas Area

• Sales Manager

  • May 2016 - Apr 2017



Academy Sports + Outdoors

• United States
• Retail
• 700 & Above Employee

• Team Lead

  • Jul 2014 - Apr 2015

  I worked as the Team Lead over the Receiving department. Responsible for smooth and efficient operation of receiving, supervising receiving associates including assigning work, training on receiving procedures, and reviewing quality of work. My primary duties include: • Supervise and mentor an 8 person team • Supervise the loading and unloading of merchandise truck • Secure drop trailers. • Monitor back door as trucks are unloaded. • Prepare trailer for return. • Oversee distribution of freight to sales floor. • Supervise removal of debris from sales floor. • Pull packing slips from transfers and spot check for shortages. • Check in security totes. • Communicate with Distribution Center to report issues with shipments. • Complete and submit necessary paperwork in a timely manner. • Oversee housekeeping duties, assist as necessary. • Ensure compliance with Academy policies and procedures to maintain a safe, productive environment for associates and customers. • Manager on Duty (MOD) responsibilities when assigned. • Required to learn company policies and procedures. • Duties may change and associates may be required to perform other duties as assigned



U.S. Air Force

• Vehicle Operator/Dispatcher

  • Mar 1999 - Jul 2014

  Served over 15 years in Logistics for the United States Air Force as part of the Vehicle Operations team. During this period my highest rank was E-6 and served as the Non Commissioned Officer in Charge. My primary duties included: • Mentored 105 staff members through evaluations and scheduling • Motivated staff to provide inventory accountability and timely delivery of Air Force parts and services ($400 million annually) to over 200 facilities and locations spanning over 3 countries. • Provided staff MTS(Mobile Tracking System) – Wireless Vehicle Communication Systems • Responsible for all customer records, delivery transactions, and licensing for Joint Base San Antonio • Supervised HAZMAT load preparation to meet Department of Defense safety requirements • Served as support for President of the United States and Air Force One • Deployed 5 times and led over 300 combat missions, receiving multiple decorations and service awards • Developed training programs (vehicle training, and directed the vehicle certification on 45 vehicle platforms) for 150,000 personnel • Directed team of 13 dispatchers and supported new Joint Base San Antonio with a population of 150,000. Lead Dispatcher for the Air Forces’ largest Logistics Readiness Squadron • Managed 212 fleet vehicles with a value of over $5 million • Processed high volume transportation requests through a team of 51 operators that moved 109 million passengers annually • Validated and quality checked Air Forces’ largest shuttle bus contract worth $4.85 million annually • Scheduled facility maintenance/monitors building upkeep; ensured adequate OSHA work environment for 63 personnel