Experience

Retail Data Acquisition Services
• Australia
• Market Research
• 1 - 100 Employee
• Data Administrator

  • Feb 2019 - Present

UnitingCare lifeAssist
• Australia
• Non-profit Organizations
• 1 - 100 Employee
• Customer Service Officer

  • Dec 2014 - Feb 2019


Brivis Climate Systems

• Auditor and Customer Service Advisor (Temporary Position)

  • May 2013 - Aug 2013

  • Organising and facilitating comprehensive internal audit of Brivis customer database. • Providing customer service over the phone to customers regarding heating problems. Liaising with Service teams to facilitate repairs and maintenance • Organising and facilitating comprehensive internal audit of Brivis customer database. • Providing customer service over the phone to customers regarding heating problems. Liaising with Service teams to facilitate repairs and maintenance



Australian Housing and Urban Research Institute (AHURI)

• Australia
• Research Services
• 1 - 100 Employee

• Research Synthesis Team Member

  • Apr 2013 - May 2013

  • Researching, synthesising and summarising published papers for report commissioned by the NSW State Government. • Scribe and timekeeper at conference- meeting between Institute, Universities, Stakeholders and Government Representatives. • Researching, synthesising and summarising published papers for report commissioned by the NSW State Government. • Scribe and timekeeper at conference- meeting between Institute, Universities, Stakeholders and Government Representatives.



University of Melbourne

• Australia
• Higher Education
• 700 & Above Employee

• Research Assistant, Department of Languages and Linguistics

  • Jul 2012 - Feb 2013

  • Professional transcription of data for Staff and Professors at the University of Melbourne, Department of Languages and Linguistics. • Working alone, unsupervised and using and handling protected data and materials in a research laboratory. • Professional transcription of data for Staff and Professors at the University of Melbourne, Department of Languages and Linguistics. • Working alone, unsupervised and using and handling protected data and materials in a research laboratory.



Trans Tasman Energy Group

• Australia
• Utilities
• 1 - 100 Employee

• Transfers and Service Delivery Coordinator

  • Feb 2011 - Aug 2012

  • Answering, facilitating and coordinating customer enquiries, both within the company and with external energy retailers (eg. AGL, Origin Energy, Energy Australia) • Coordinating successful transfer of customer sites, directly liaising between customer and energy retailer • Preparing customer sites for tender, directly liaising with customer, confirming and entering customer details • Issuing customer tenders and collating and redistributing retailer responses to the correct staff • Coordinating and facilitating multiple monthly marketing campaigns, creating and updating artwork, liaising with printers, partner associations and staff. • Coordinating internal staff memos, monthly meetings, events and travel. Show less



Clark Rubber

• Australia
• Retail
• 1 - 100 Employee

• Retail Assistant

  • Nov 2007 - Aug 2009

  • Interacting with customers, assisting them with their requests and product inquiries • Selling store merchandise and organising customer orders and enquiries, both in store and over the phone. • Directly liasing with manufacturers and delivery companies • Assisting with stocktaking and product deliveries • Balancing the till and opening and closing the store • Interacting with customers, assisting them with their requests and product inquiries • Selling store merchandise and organising customer orders and enquiries, both in store and over the phone. • Directly liasing with manufacturers and delivery companies • Assisting with stocktaking and product deliveries • Balancing the till and opening and closing the store



Furlan Club

• Australia
• Hospitality
• 1 - 100 Employee

• Events and General Waiter and Bartender

  • Jan 2007 - Aug 2009

  • Setting up and maintaining bars at functions and events • Organising teams of staff members to collect and collate beverages and glasses throughout the night • Cleaning and restocking bar facilities. • On-floor waiting and event coordinating. • Setting up and maintaining bars at functions and events • Organising teams of staff members to collect and collate beverages and glasses throughout the night • Cleaning and restocking bar facilities. • On-floor waiting and event coordinating.