Experience

A Better Work

• Ireland
• Business Consulting and Services
• 1 - 100 Employee

• Marketing Strategist

  • Sep 2022 - Present



Irish Association for Palliative Care

• Cork, County Cork, Ireland

• Marketing and Communications Officer

  • Jan 2022 - Feb 2023

  Creating iterating and continuously evaluating IAPC digital marketing strategy. Developing social media content for Twitter and other social media channels in line with strategy. Generating and updating social media and marketing content calendar. Optimising IAPC newsletter and campaigns for members. Implementation of marketing tools and technologies e.g. Hootsuite, Canva and Mailchimp. Developing and maintaining meaningful relationships with prospective clients. Creating monthly updates on metrics and reports, identifying and utilising metrics to implement agile change. Show less



Aspect - RehabGroup

• Cork, County Cork, Ireland

• Key Worker & Training Specialist

  • Jun 2017 - Sep 2022

  •Managing a caseload of 30 adult clients with Autism, this includes planning, organising and implementing individualised, client-centred intervention programmes. •Coaching and mentoring adult clients to advance personal and professional skills through one to one coaching sessions. •Developing high quality, person-centred internal and external training programmes for both clients and key supporting and organisational stakeholders. •Utilising evidence-based research and practice to develop and improve processes including a publication in the Journal of Autism and Developmental Disorders. •Evaluation of training programmes and workshops, utilising data and metrics to drive engagement and improvements in delivery and content. Publications: Objective and Subjective Measurement of Alexithymia in Adults with Autism. Journal of Autism and Developmental Disorders, 1-10. Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Order Administration and E-Commerce Specialist

  • Nov 2014 - Jun 2017

  •Worked as an SME on several projects as part of a global team supporting multiple languages and departments, including projects from conception to completion e.g. SEMS Worldwide Re-Design Project. •Cross-trained interdepartmentally to ensure a high level of internal knowledge across Order Administration, Fraud and Finance. •Used process knowledge to drive key improvements in Order Support processes, most notably creation and implementation of Worldwide Loss Prevention Process. •Researched and created ‘Loss Prevention Process’ for EMEIA, including development of content and facilitation of training and change management to support all relevant departments. •Reduced customer resolution time for distressed shipments by 75%. Show less



Lifestyle Sports

• Sales Team Leader

  • 2012 - Nov 2014