Experience

British Car Auctions Limited

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Workshop Supervisor

  • Sep 2015 - Present

  Supervise all operational aspects of the workshop and staff to ensure the correct work is completed by all technicians focusing on quality, cost, delivery and age profile of WIP utilising Evolution reporting. Monitoring the performance of staff to ensure volume and quality of work is achieved, to avoid re-work and ensuring the fast tracking of urgent vehicles. Manage holidays and absence of staff, liaising with customers and working to avoid any disputes. Ensuring that I lead by example at all times and ensuring H&S excellence runs through the operation and is embedded in the workforceTo transform the current shop floor into a modern, performance driven environment built on basic principles of effective workflow, daily productivity metrics and waste reduction. Ensuring rapid resolution of issues that crop up that interrupt work and slow the flow and drive towards enduring zero accident rate. Show less

• Inspection Team Leader

  • Feb 2011 - Sep 2015

  Responsibility for co-ordinating a team of technicians, ensuring that deadlines are met in relation to all vehicles coming into the workshop. Ensuring all stock levels were maintained and co-ordinating shift patterns for all staff. Maintaining stock levels and planning for future use of resources. Monitoring test activities and making recommendations where appropriate. Liaising with technicians and customers to ensure that projects are well-managed. Develop and improve processes wherever possible. Ensuring oversight and management of first vehicle appraiser. Show less



EuroFleet

• corby

• Tyre and Service Operative

  • Feb 1995 - Feb 2011

  Responsible for tyre inspections and recording the results of these inspections. Responsible for replacing all vehicle tyres as & when required or if they reach the tread-depth limit, ensuring that all wheels are balanced following the fitment of new tyres and wheel- alignment is carried out where necessary. Preparing tyres for collection/disposal by the tyre supplier and ensuring the road wheels are prepared for fitment and all mated surfaces are clean and rust-free. Ensuring that all the workshop areas were kept clean & tidy and any cardboard waste is prepared for re-cycling Show less



Fosse Pets

• Corby

• Deputy Manager

  • Dec 1989 - Feb 1995

  Worked as a retail assistant when I left school before being promoted to Deputy store manager. Working on the shop floor, I was in contact with customers and staff Responsible for monitoring financial performance of store, recruiting, training and appraising staff, managing budgets, maintaining statistical and financial records, dealing with customer queries and complaints, overseeing pricing and stock control, maximising profitability and setting/meeting sales targets, including motivating staff to do so, ensuring compliance with health and safety legislation. preparing promotional materials and displays, liaising with head office. Also responsible for the care of a number of pet shop animals ensuring they were clean and well cared for. Show less