Stephen Bell

Help Desk Analyst at City of Huntsville, Texas
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Houston
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Help Desk Analyst
      • Nov 2015 - Present
    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Assistant
      • Feb 2014 - Aug 2015

      • Controlled inventory in University Store by accurately pulling employee pick tickets • Helped ensure shipments arrived undamaged and complete to order, and document otherwise • Picked up purchase orders from vendors and ensured products, quantities and prices matched documentation • Operated university owned vehicles to transport and deliver received packages throughout campus • Controlled inventory in University Store by accurately pulling employee pick tickets • Helped ensure shipments arrived undamaged and complete to order, and document otherwise • Picked up purchase orders from vendors and ensured products, quantities and prices matched documentation • Operated university owned vehicles to transport and deliver received packages throughout campus

    • Consumer Services
    • 300 - 400 Employee
    • Installer/Technician
      • Dec 2010 - Dec 2013

      • Designed and Installed home television satellite networks • Forecasted and planned 8 day personal inventory levels based on recent work activity and yearly trends • Trained new employees and reported progress to training manager on weekly basis • Repaired and upgraded existing systems to comply with industry standards • Designed and Installed home television satellite networks • Forecasted and planned 8 day personal inventory levels based on recent work activity and yearly trends • Trained new employees and reported progress to training manager on weekly basis • Repaired and upgraded existing systems to comply with industry standards

    • United States
    • Government Administration
    • 700 & Above Employee
    • Sergeant of Correctional Officers
      • May 2006 - May 2010

      • Directly assigned to the safety and security of 450 offenders and 100 correctional Officers • Assigned daily job assignments to employees and scheduled days off • Investigated employee and offender discipline reports to ensure complete and accurate reporting of facts according to each case • Resolved conflicts involving offenders and officers by listening to all sides of the situation and making unbiased decisions based on what unit policies and procedures called for • Directly assigned to the safety and security of 450 offenders and 100 correctional Officers • Assigned daily job assignments to employees and scheduled days off • Investigated employee and offender discipline reports to ensure complete and accurate reporting of facts according to each case • Resolved conflicts involving offenders and officers by listening to all sides of the situation and making unbiased decisions based on what unit policies and procedures called for

Education

  • Sam Houston State University
    Bachelor of Business Administration (B.B.A.), Management Information Systems, General
    2004 - 2015

Community

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