Experience

Flywire

• United States
• Software Development
• 700 & Above Employee

• Sales Lead (UK, Ireland & South Africa)

  • Sep 2023 - Present

  London, England, United Kingdom

• Senior Sales Manager, Higher Education

  • Jan 2020 - Nov 2023

  London, England, United Kingdom Flywire is a global payments-enablement and software company trusted by organisations around the world to deliver on their customers’ most important moments. Unlike other companies, Flywire is proven to solve vertical-specific payment and receivables problems for organisations that deliver high-value services. Whether in education, healthcare, travel or technology, Flywire has vertical-specific insight and technology that allows organisations to optimise the payment experience for their… Show more Flywire is a global payments-enablement and software company trusted by organisations around the world to deliver on their customers’ most important moments. Unlike other companies, Flywire is proven to solve vertical-specific payment and receivables problems for organisations that deliver high-value services. Whether in education, healthcare, travel or technology, Flywire has vertical-specific insight and technology that allows organisations to optimise the payment experience for their customers while eliminating operational challenges. To date Flywire has processed over $16 billion in total payments volume for over 2,000 clients around the world. The company is headquartered in Boston, USA and has offices around the world.



Tribal Group

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager (Higher Education)

  • Aug 2014 - Jan 2020

  Hull, United Kingdom Develop strategic business opportunities at the highest levels in Tribal’s customers to deliver long term revenue opportunities. Produce and manage a pipeline in line with business plans and manage accurately. Ensure that the territory achieves order intake and margin objectives for each product/solution line, maximising business from a defined territory and set of accounts. Work closely with the internal sales and marketing team, driving through lead generation and setting campaigns… Show more Develop strategic business opportunities at the highest levels in Tribal’s customers to deliver long term revenue opportunities. Produce and manage a pipeline in line with business plans and manage accurately. Ensure that the territory achieves order intake and margin objectives for each product/solution line, maximising business from a defined territory and set of accounts. Work closely with the internal sales and marketing team, driving through lead generation and setting campaigns ensuring new and existing business targets are met. Maximise the long-term business from Tribal’s customers by building relationships at all levels, ensuring a high level of customer retention and product penetration. Continually improve customer care and satisfaction ratings through the effective management of accounts and timely handling of customer complaints in conjunction with the Customer Services & Support team. Build and maintain up-to-date knowledge of Tribal solutions, products and services.

• Professional Services Consultant (Higher Education)

  • Sep 2011 - Aug 2014

  Hull, United Kingdom Deliver consultancy activities, specialising in the deployment of web based solutions. Manage the relationship between the client and Tribal. Project management and lead roles within customer implementations. Maintain regular contact with customers to assess potential opportunities and to update on; product development, new services, new developments, and to receive information from the customer on their business. Work with customers to scope and plan projects within time, quality… Show more Deliver consultancy activities, specialising in the deployment of web based solutions. Manage the relationship between the client and Tribal. Project management and lead roles within customer implementations. Maintain regular contact with customers to assess potential opportunities and to update on; product development, new services, new developments, and to receive information from the customer on their business. Work with customers to scope and plan projects within time, quality and budget constraints. Provision of support to the sales team. Input to the product design process through specification and review processes.

• Product Consultant

  • Jan 2010 - Sep 2011

  Hull, England, United Kingdom Encompassing the role of a Support Analyst whilst meeting a larger financial target through more frequent delivery of a higher level of consultancy and training to customers. Project management and lead roles within customer implementations as and when appropriate.

• Support Analyst

  • May 2007 - Jan 2010

  Hull, England, United Kingdom Software testing. Impact analysis. Documentation the product for online and training manuals. Provide comprehensive customer support.



University of Hull

• United Kingdom
• Higher Education
• 700 & Above Employee

• Administrative Assistant (Business School)

  • Oct 2005 - May 2007

  Hull, England, United Kingdom Postgraduate Research admissions for the Business School. Support of the Research Assessment Exercise (RAE) and its administration on the University’s Virtual Learning Environment. Monthly student tracking using the University’s Academic Information System to the Graduate Research Director. Administering Blackboard v6 for Undergraduate placements. Assisting in events as part of the Business School’s Widening Participation programme. Data collection and analysis school… Show more Postgraduate Research admissions for the Business School. Support of the Research Assessment Exercise (RAE) and its administration on the University’s Virtual Learning Environment. Monthly student tracking using the University’s Academic Information System to the Graduate Research Director. Administering Blackboard v6 for Undergraduate placements. Assisting in events as part of the Business School’s Widening Participation programme. Data collection and analysis school accreditations such as AMBA and EQUIS. Show less