Director, Client Success and Tech Services

• Oct 2021 - Present

Director, Partner Relationships

• Jan 2016 - Oct 2021

ONE Discovery is the company behind the only eDiscovery processing, review, production and trial preparation solutions built by eDiscovery professionals for eDiscovery professionals. Every piece of ONE Discovery’s platform – from the fair, flexible pricing model and instant scalability to the tiniest elements of the interface – was built with the user and real-world scenarios in mind. By combining best-in-class technology with unique eDiscovery know-how, ONE Discovery can deliver extreme system performance, unparalleled accuracy and defensibility, and the industry’s best overall user experience. Headquartered near Washington, D.C., ONE Discovery was spun out of service provider Driven, Inc., as an independent company in 2016. In my role as Director of Partner Relationships at One Discovery, I am primarily responsible for developing the go-to-market strategy for the company. To supplement this strategy, I create and maintain relationships with clients and (soon-to-be) partners, coordinate product demos and focus on group recruitment and organization. I also assist in leading our marketing efforts and work within the organization to effectively communicate them to the team. Show less

Senior Project Manager

• Feb 2012 - Jan 2016

• Designed complex workflows to ensure the clients’ needs were met in a cost effective manner. • Managed numerous projects and data technicians so that processing and production were smooth processes. • Assisted in the hiring and vetting of project coordinators and project managers. • Vast experience with international forensic collections. • Coordinated communication with all internal teams to present a strong, centralized voice to the client. • Designed complex workflows to ensure the clients’ needs were met in a cost effective manner. • Managed numerous projects and data technicians so that processing and production were smooth processes. • Assisted in the hiring and vetting of project coordinators and project managers. • Vast experience with international forensic collections. • Coordinated communication with all internal teams to present a strong, centralized voice to the client.

Senior Project Manager

• Mar 2010 - Feb 2012

• Managed a team of 25-30 data analysts with over 15 active projects.• Developed efficient workflows for clients, as well as cost saving methods.• Arranged forensic collections; both remote collections and on-site.• Provided constant reports and status updates, from the project's inception through its completion.• Assisted in the development of a custom project management tracking database to monitor employees work, track projects and deliver accurate invoices to clients.

EDD Consultant

• Apr 2009 - Apr 2010

• Monitored and facilitated data processing using state of the art electronic discovery processing tools.• Created review databases, preserve text and metadata, extract data for database overlays, for all types of review databases, e.g., Concordance, Summation, Ringtail, I-Connect, and Relativity. • Provided best-in-class quality control of data in all database formats. • Experience tiffing and branding files, as well as producing load files to clients.

Project Manager/Litigation Support

• Nov 2007 - Feb 2009

• Managed the technical oversight of all review engagements handled within the Washington, DC review facility. • Responsible for the setup and ongoing management of the selected review systems for each case. • Collaborated with case teams and litigation support vendors to create standard operating procedures to ensure efficient resolutions to issues encountered. • Assisted in the tracking and management of contract attorney review times through custom report creation. • Developed and implemented a budget plan which enabled Ajilon to save $20,000 a year in furniture and computer hardware rental. Show less