Stephen Falls

Account Specialist at ISC Group, LLC.
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Specialist
      • Sep 2022 - Present

      As an account specialist with ISC Group, I work with an amazing team to implement new marketing strategies and acquire new corporate accounts to provide technical support and maintenance for enterprise data storage systems which help companies extend the useful life of their hardware and eliminate down time resulting in lower maintenance costs and significantly reducing business losses . As an account specialist with ISC Group, I work with an amazing team to implement new marketing strategies and acquire new corporate accounts to provide technical support and maintenance for enterprise data storage systems which help companies extend the useful life of their hardware and eliminate down time resulting in lower maintenance costs and significantly reducing business losses .

    • United States
    • Building Materials
    • 1 - 100 Employee
    • Director of Sales & Marketing/New Business & Brand Development
      • Jun 2018 - Sep 2022

      As Director of Sales and Marketing at Casper Disappearing Screens, I contribute to a positive, customer-oriented culture by strategizing and executing multiple successful projects and campaigns. My campaigns and strategies have secured accounts with multiple Big Box stores and Nationwide Distributors, which have contributed to a 30% increase in sales revenue. Some of my highlighted accomplishments include:* Successfully created exposure and contacting key decision makers to secure meetings with multiple Big Box stores and National Distributors* Created a nationwide dealer network of over 200 door and window dealers and contractors* Oversee key accounts from onboarding, price negotiation, compliance, marketing, order processing and account maintenance* Implementing compliance standards necessary to do business with large accounts * Creating a GS1 registered GTIN's and barcode system for our products * EDI system implementation * Ensuring our company follows all compliance standards set forth* Developed a retail pricing structure across wholesale, distributor and retail levels which has successfully increased competitiveness in our markets* Aided in product design and modification in order to reach new emerging markets* Designing and producing creative and effective marketing materials* Acute skills in identifying new markets and prospecting and qualifying potential accounts* Highly skilled in professional selling and negotiation of pricing and terms

    • Production Supervisor
      • Sep 2016 - Jun 2018

      Part-time Production Specialist, responsible for the primary step in the production process, which includes:• Monitoring and maintaining proper inventory levels• Accurately forecasting demand to determine production levels• Prompt order retrieval and processing using EDI• Efficiently preparing materials for production Part-time Production Specialist, responsible for the primary step in the production process, which includes:• Monitoring and maintaining proper inventory levels• Accurately forecasting demand to determine production levels• Prompt order retrieval and processing using EDI• Efficiently preparing materials for production

    • Sales/Business Consultant
      • Sep 2014 - Aug 2016

      Part-time Sales and Business Consultant assisted a new business owner in developing a marketing strategy, market research, providing sales training and driving sales.• Increased sales by 10% by implementing a new pricing strategy• Provided superior sales training and coaching to the sales staff• Increased profit margin by 5% by negotiating with vendors Part-time Sales and Business Consultant assisted a new business owner in developing a marketing strategy, market research, providing sales training and driving sales.• Increased sales by 10% by implementing a new pricing strategy• Provided superior sales training and coaching to the sales staff• Increased profit margin by 5% by negotiating with vendors

    • Store Manager
      • May 2009 - May 2014

      Full-time Manager, responsible for all sales and operations, from prospecting to post sale support and key account management.• Successfully trained and coached a sales staff which consistently achieved monthly store sales goals of $100,000• Led weekly sales meetings to discuss incentives, motivate and create a positive team culture. • Maintained healthy relationships with suppliers while negotiating favorable terms and discounts.• Implemented a QuickBooks invoicing system• Performed trend analysis to differentiate through merchandise selection• Efficient planning of sales events

    • General Manager
      • Apr 2001 - Dec 2008

      General Manager, responsible for the sales and operations of five store locations in Northern California. • Created an employee handbook of all company policies and ensured enforcement• Effectively managed a successful sales team of 15 employees• Achieved yearly company sales goals of $4 million• Maintained solid relationships with product suppliers to ensure preferential pricing and terms• Performed sales analysis and trend analysis to select and stock products in high demand• Developed successful marketing strategies

Education

  • San Diego State University-California State University
    Bachelor's degree, Business Administration and Management, General
    2016 - 2018
  • Diablo Valley College
    Associate of Science - AS, Accounting
    2014 - 2016

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