Stephen Calland

General Manager at Las Terrazas Resort
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Contact Information
us****@****om
(386) 825-5501
Location
City of Freeport, The Bahamas, BS

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Experience

    • Belize
    • Travel Arrangements
    • 1 - 100 Employee
    • General Manager
      • May 2018 - Present

      General Manager at Las Terrazas Resort & Residences, a Preferred Hotel in Ambergris Caye, Belize. General Manager at Las Terrazas Resort & Residences, a Preferred Hotel in Ambergris Caye, Belize.

    • Hotel Manager
      • Feb 2016 - Jan 2018

      February 2016 to Jan 2018 Hotel Manager Mangos Jamaica Boutique Beach Resort, Jamaica • Pre-opening / operations of 96-room All Inclusive resort. • Landscaping / grounds – beach enhancement. • Developing / implementing Food & Beverage strategy for the resort. • Created – Unique Dine around F&B concept. • Recruitment / HR & training.• Involved in annual budget process• General Office Administration

    • Director Of Operations
      • Apr 2014 - Jan 2016

      April 2014 – Jan 2016 Director of Operations Magdalena Grand Beach & Golf Resort, Tobago • Coordinated Rooms Division. • Project Management – Critical Resort upgrades• Managed Prime Minister /Chief Justice meetings - retreats• Menu planning – implementation / cost controls• Responsible for Food & Beverage Operation• Staff recruitment / training / monitoring – performance assessment.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director Of Food And Beverage
      • Dec 2012 - Apr 2014

      December 2012 - April 2014 Director of Food & Beverage Saint Kitts Marriott Resort & Royal Beach Casino, Saint Kitts • 10 restaurants and bars - 450-room resort / Events & meeting facilities - 500. • Forecasting – Annual budgeting.• Menu - Product development.• Introduced new concepts: Sushi Shack / Mojito Bar / weekly Beach BBQ• Direct responsibility / training / monitoring – performance assessment - team of 202 including kitchen / food and beverage service staff.

    • Hospitality
    • 1 - 100 Employee
    • Director Of Food And Beverage
      • Dec 2009 - Aug 2011

      December 2009 – August 2011 Director of Food & Beverage Sonesta Great Bay Resort & Casino, Sint Maarten • Direct responsibility - team 70 including kitchen - food and beverage service staff. • Menu planning / implementation.• Hurricane Management [ 2010 ]. • Hosting High Profile Government events. December 2009 – August 2011 Director of Food & Beverage Sonesta Great Bay Resort & Casino, Sint Maarten • Direct responsibility - team 70 including kitchen - food and beverage service staff. • Menu planning / implementation.• Hurricane Management [ 2010 ]. • Hosting High Profile Government events.

    • Consultant
      • Feb 2009 - Nov 2009

      February 2009 – November 2009 Short term Contracts/Consulting Projects Jamaica, Aruba, Tobago – Whilst seeking a permanent position, undertook short-term projects in three different properties to assist in improving the property’s food and beverage / operations - standards:• Jamaica -Consulting for a Bakery/Restaurant Café Kingston• Aruba- Consulting Hotel F&B Operations - 104-bedrooms • Tobago - Contract Hotel F&B Operation Le Grand Courlan Resort & Spa -85-bedrooms. February 2009 – November 2009 Short term Contracts/Consulting Projects Jamaica, Aruba, Tobago – Whilst seeking a permanent position, undertook short-term projects in three different properties to assist in improving the property’s food and beverage / operations - standards:• Jamaica -Consulting for a Bakery/Restaurant Café Kingston• Aruba- Consulting Hotel F&B Operations - 104-bedrooms • Tobago - Contract Hotel F&B Operation Le Grand Courlan Resort & Spa -85-bedrooms.

    • Resident Manager
      • Nov 2007 - Jan 2009

      November 2007 –January 2009 Resident Management Couple Bel Jou Resort & Spa, Saint Lucia – Project Management - refurbishment programme 64-bedroom boutique hotel - pre-opening activities. The hotel successfully opened on schedule.• Pre-opening programme - devising / implementing standards / operating procedures• Recruitment - training of new team.• Implementing food service standards and delivery• Overseeing Front Desk with Roomaster PMS• Managing Grounds team to enhance tropical landscaping

Education

  • Westminster College
    City & Guilds 706 1 & 2, Culinary Arts/Chef Training
    1987 - 1989

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