Stephen Calland
General Manager at Las Terrazas Resort- Claim this Profile
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Bio
Experience
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Las Terrazas Resort Belize
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Belize
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Travel Arrangements
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1 - 100 Employee
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General Manager
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May 2018 - Present
General Manager at Las Terrazas Resort & Residences, a Preferred Hotel in Ambergris Caye, Belize. General Manager at Las Terrazas Resort & Residences, a Preferred Hotel in Ambergris Caye, Belize.
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Hotel Manager
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Feb 2016 - Jan 2018
February 2016 to Jan 2018 Hotel Manager Mangos Jamaica Boutique Beach Resort, Jamaica • Pre-opening / operations of 96-room All Inclusive resort. • Landscaping / grounds – beach enhancement. • Developing / implementing Food & Beverage strategy for the resort. • Created – Unique Dine around F&B concept. • Recruitment / HR & training.• Involved in annual budget process• General Office Administration
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Director Of Operations
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Apr 2014 - Jan 2016
April 2014 – Jan 2016 Director of Operations Magdalena Grand Beach & Golf Resort, Tobago • Coordinated Rooms Division. • Project Management – Critical Resort upgrades• Managed Prime Minister /Chief Justice meetings - retreats• Menu planning – implementation / cost controls• Responsible for Food & Beverage Operation• Staff recruitment / training / monitoring – performance assessment.
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Marriott Hotels
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United States
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Hospitality
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700 & Above Employee
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Director Of Food And Beverage
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Dec 2012 - Apr 2014
December 2012 - April 2014 Director of Food & Beverage Saint Kitts Marriott Resort & Royal Beach Casino, Saint Kitts • 10 restaurants and bars - 450-room resort / Events & meeting facilities - 500. • Forecasting – Annual budgeting.• Menu - Product development.• Introduced new concepts: Sushi Shack / Mojito Bar / weekly Beach BBQ• Direct responsibility / training / monitoring – performance assessment - team of 202 including kitchen / food and beverage service staff.
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Sonesta Resorts Sint Maarten
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Hospitality
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1 - 100 Employee
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Director Of Food And Beverage
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Dec 2009 - Aug 2011
December 2009 – August 2011 Director of Food & Beverage Sonesta Great Bay Resort & Casino, Sint Maarten • Direct responsibility - team 70 including kitchen - food and beverage service staff. • Menu planning / implementation.• Hurricane Management [ 2010 ]. • Hosting High Profile Government events. December 2009 – August 2011 Director of Food & Beverage Sonesta Great Bay Resort & Casino, Sint Maarten • Direct responsibility - team 70 including kitchen - food and beverage service staff. • Menu planning / implementation.• Hurricane Management [ 2010 ]. • Hosting High Profile Government events.
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Consultant
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Feb 2009 - Nov 2009
February 2009 – November 2009 Short term Contracts/Consulting Projects Jamaica, Aruba, Tobago – Whilst seeking a permanent position, undertook short-term projects in three different properties to assist in improving the property’s food and beverage / operations - standards:• Jamaica -Consulting for a Bakery/Restaurant Café Kingston• Aruba- Consulting Hotel F&B Operations - 104-bedrooms • Tobago - Contract Hotel F&B Operation Le Grand Courlan Resort & Spa -85-bedrooms. February 2009 – November 2009 Short term Contracts/Consulting Projects Jamaica, Aruba, Tobago – Whilst seeking a permanent position, undertook short-term projects in three different properties to assist in improving the property’s food and beverage / operations - standards:• Jamaica -Consulting for a Bakery/Restaurant Café Kingston• Aruba- Consulting Hotel F&B Operations - 104-bedrooms • Tobago - Contract Hotel F&B Operation Le Grand Courlan Resort & Spa -85-bedrooms.
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Resident Manager
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Nov 2007 - Jan 2009
November 2007 –January 2009 Resident Management Couple Bel Jou Resort & Spa, Saint Lucia – Project Management - refurbishment programme 64-bedroom boutique hotel - pre-opening activities. The hotel successfully opened on schedule.• Pre-opening programme - devising / implementing standards / operating procedures• Recruitment - training of new team.• Implementing food service standards and delivery• Overseeing Front Desk with Roomaster PMS• Managing Grounds team to enhance tropical landscaping
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Education
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Westminster College
City & Guilds 706 1 & 2, Culinary Arts/Chef Training