Stephany Hernandez Cedeno
Chief Operating Officer (COO) at SEPRIEM, SRL- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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Stop The Bleed Course
The Committee on TraumaMar, 2022- Nov, 2024 -
Leadership Games
Proyección Humana Internacional, Coaching - PlayOct, 2021- Nov, 2024 -
Leadership Coach
International Coaching FederationSep, 2021- Nov, 2024 -
Recruitment & Selection Program
Talento de Descubrir TalentoAug, 2021- Nov, 2024 -
TOEIC
TOEIC® ProgramMay, 2018- Nov, 2024 -
Bloomberg LP
Bloomberg LPMar, 2018- Nov, 2024 -
EXCEL
TOSAJan, 2018- Nov, 2024 -
English as a second language
-May, 2006- Nov, 2024
Experience
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SEPRIEM, SRL
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Dominican Republic
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Facilities Services
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1 - 100 Employee
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Chief Operating Officer (COO)
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Aug 2019 - Present
• Stablish strategies to steer the company's future in a positive direction • Drive the company's employees to surpass customer satisfaction and retention, and company goals • Prepare financial performance reports • Design and implement business strategies, plans and procedures • Lead employees to encourage maximum performance and dedication • Delegate responsibilities to ensure employees grow capable of achieving any task • Create initiatives to coach employees to optimize their capabilities and improve skills • Complete performance and budget reviews in a timely manner • Assist CEO in all matters of importance • Manage relationships with clients and vendors Show less
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TRANSPRIEM, SRL
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Dominican Republic
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Chief Operating Officer (COO)
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May 2018 - Present
• Design and implement business strategies, plans and procedures • Set comprehensive goals for performance and growth • Establish policies that promote company culture and vision • Oversee daily operations of the company and the work of executives (IT, Marketing, Legal, Accounting, Finance etc.) • Lead employees to encourage maximum performance and dedication • Write and submit reports to the CEO in all matters of importance • Assist CEO • Participate in expansion activities • Manage relationships with partners/vendors Show less
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ERC (Enhanced Resource Centers)
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United States
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Outsourcing and Offshoring Consulting
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300 - 400 Employee
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Human Resources Coordinator, Labor Relations
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Oct 2016 - Sep 2017
• Mediate discussions between employer and employee in attempt to reconcile differences.• Manage complaints that may arise by employee’s Unions regarding labor matters.• Handle employee’s resignation attempts, trying to retain them if applicable. • Conduct exit interviews.• Track and control employee exits in order to prepare statistical reports.• Prepare reports or presentations to communicate employee satisfaction or related data to management.• Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.• Manage employee licenses with or without salary (suspensions) according to established procedures.• Verification of the daily attendance report in order to establish improvement plans if applicable.• Participate in administrative audits and processes that are carried out in the company or in the Employ Services department: verify files, contracts of employment, interviews of departures, cancellation of access, and compliance with requirements, among others.• Perform related and complementary additional tasks to the position. Show less
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Corporate Communications Specialist
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Jul 2016 - Sep 2017
• Support the growth and implementation of our internal communication program. • Develop an understanding of the company’s goals and values, and build commitment to success. • Analyze, design, develop, evaluate, and maintain communication materials. • Consult with internal departments and peers to determine optimal, relevant and exciting communication and assimilation strategies for our staff and/or managers. • Research and recommend communication strategies and process enhancements that will support operations and internal communications. • Deliver regular communication through a range of mediums, ensuring ease of access to communication, clarity and consistency of messages. • Ensure continuous improvement by building a sustainable and effective internal communication platform and strategy. • Develop standard communication templates across the organization. • Research and coordinate information on assigned topics; determine relevance of information to target audiences and appropriate method for distribution• Analyze data and help determine ways to improve audience reaction/interaction Show less
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Major League Baseball (MLB)
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United States
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Spectator Sports
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700 & Above Employee
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Division of Operations, Administrative Assistant
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Mar 2015 - Jun 2016
• Perform administrative duties for executive management, which relate to the administrative and fiscal process of the company • Responsible for event planning, logistics and coordination of set events • Collaborate in arranging travel, meetings and corporate events • Assist executive managers and visitors with work agenda • Innovate processes for more efficient results • Reconcile and balance end of month expense accounts for multiple departments • Developed a culture of strong working relationships • Communicate daily with suppliers regarding procurement for the office • Establish great interpersonal relations with customers and suppliers • Compile weekly inventory reports • Create and coordinate all aspects of purchase order management and the processes involved in new suppliers, meeting the quality standards for our consumed products Show less
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Shell
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United Kingdom
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Oil and Gas
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700 & Above Employee
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Human Resources Assistant
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Jul 2014 - Dec 2014
• Assist phone calls, enquiries and requests, and handling them when appropriate • Meeting and greeting visitors at all levels • Collaborate in organizing and maintaining diaries and making appointments • Responsible for incoming email, faxes and invoices, often corresponding on behalf of the human resources manager • Assist phone calls, enquiries and requests, and handling them when appropriate • Meeting and greeting visitors at all levels • Collaborate in organizing and maintaining diaries and making appointments • Responsible for incoming email, faxes and invoices, often corresponding on behalf of the human resources manager
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Scotiabank
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Canada
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Banking
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700 & Above Employee
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Entry Level Employee Coordinator/Loan Processor
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Sep 2011 - Apr 2014
• In charge of setting orientation guidelines and protocols for new level employees • Training of all entry level employees • Assist old and new level employees in developing their skills • Establish weekly monitoring for improvement • Perform evaluation exams for current employees • Create a culture of learning through daily workshops • Encourage all entry level employees in their continuous development • Resolve customer disputes and disagreements • Communicate feedback to the entry level supervisors • Compile reports on improvement and opportunities • Assist supervisors with improvement and feedback plan according to the needs of all entry level employees • Responsible for credit application process; ensure documents were error free and complete Show less
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Education
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2022 -
Universidad de la Tercera Edad
Bachelor of Science - BS, Clinical Psychology -
2017 - 2019
Montpellier Business School
Master's degree, International Business/Trade/Commerce -
2018 - 2020
ENEB - Escuela de Negocios Europea de Barcelona
Master's degree, Human Resources Management/Personnel Administration, General -
2017 - 2018
Montpellier Business School
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services -
2010 - 2015
Universidad Catolica Santo Domingo
Bachelor's degree in Business Administration, Business Administration and Management, General
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