Experience

Otolane

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• VP Product & Operations

  • Jul 2023 - Present



DecisioningIT

• Canada
• Financial Services
• 1 - 100 Employee

• Advisor

  • Jan 2023 - Present



TRADE X

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Chief Product Officer

  • Aug 2022 - Jul 2023

  Built a 16 person Product & Design team consisting of Product Managers, Product Ops Mgrs, Product Owners, Product Designers, and Business Analysts who work cross-functionally with engineering, design, and sales teams to develop and launch new products and features. Developed and maintained a product roadmap aligned with business objectives, ensuring that product releases were delivered on time and within budget.Implemented a product management framework across the organization to streamline the development and delivery of the company’s operating system (Zoho CRM/Books), a B2B wholesale auction application (1,500+ users), the TRADE X Marketplace (600+ users) and a new SaaS global vehicle valuation product using Agile Scrum principlesConducted market research and analyzed customer feedback to identify new opportunities and prioritize product development efforts.Reported to the CEO and President/COO and collaborated with leadership to bring the vision to create the global ecosystem that simplifies cross-border trade for dealers and importers, setting company-wide product goals and established metrics to measure success Show less

• VP Product

  • May 2022 - Aug 2022



Cox Automotive Canada

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Head of Product

  • Oct 2020 - May 2022

  Defined vision, strategy, and roadmaps across a portfolio of 16+ B2B software products across Canada (8,000+ users) and Brazil (1,000+ users)Implemented product management framework for customer-led design and development resulting in a sustainable and repeatable way to develop products across the organization that contributed to Canada as top performing market within Cox InternationalManaged a team of 30+ Product Managers, Product Owners, and UI/UX Designers to enable the full product development lifecycle from idea inception to market launchLed the successful launch of 6 new products to market and delivered key initiatives across multiple business units including enabling an OEM end of lease remarketing experience, Financial Institutions’ retail financing and fraud detection solutions, and an industry first approach to online consumer shopping with a digital retailing solution in partnership with Kijiji Autos – all of which added differentiation, stickiness and helped increase shareCollaborated with Business Development in preparing, presenting and securing 10+ RFPs with OEM and Fleet companies for Remarketing solutions and Dealer Websites/Digital Retailing programs Show less

• Digital Solutions Leader

  • Jun 2020 - Oct 2020

• Director, Product & Corporate Strategy

  • May 2019 - May 2020

  Enabled Cox to support a digitized connected B2B ecosystem through an integrated strategy across business units: Dealertrack’s credit portal, Digital Retailing, KBB vehicle valuations, Manheim auctions and Ready Logistics transportation solutionsOversaw product management team of 20+ team members, introduced operating principles and processes to deliver quality SaaS products consistently across our business units, increasing speed to market for 8,000+ usersLed the launch of several digital products: a digital auction marketplace to help Manheim increase dealer share; a new auction operating system to digitize legacy processes and deliver operational efficiencies, a build and price consumer solution which differentiated the retail offering and facilitated customer acquisition, and vehicle valuation pricing tools serving as a key differentiator and connector of the Cox ecosystemCollaborated with Engineering, Tech Ops and Product to introduce SAFe Agile methodology across the organization Show less

• Senior Manager, Product & Corporate Strategy

  • Feb 2019 - Apr 2019

• Senior Manager, Strategy and Business Development

  • Jan 2017 - Feb 2019

  Led the evaluation of strategic fit of any potential partner, including business case creation and presentation, liaising with legal and enablement of the partnership. Partnerships were chosen to improve product stickiness and improve customer experience – including one for AI-driven vehicle inspection capabilities, video chat for websites, and another car buying experience providerLed the introduction of Ready Logistics and Kelley Blue Book vehicle valuations into the Canadian market for diversification of revenue. Established the brand and product portfolio for KBB while also managing the P&L – successfully setting price point and revenue targets for the marketOrchestrated cross-functional collaboration to develop the company's yearly business plan, aligning all departments towards shared objectives and driving growth. Show less

• Manager New Business Development

  • Mar 2016 - Jan 2017

  Established and managed the partnership that powered Manheim’s digital dealer auction platform which included contract negotiations, product requirements, coordinating testing, obtaining client feedback and operationalizing across departments – allowing Manheim to increase client share of wallet and compete in the digital space

• Management Leadership Program

  • Jun 2015 - Mar 2016

  Rotational development program across Manheim core functions to obtain in-depth knowledge of the auction business in Canada, with focus on identifying efficiency and client experience improvement opportunities



Pharmascience

• Canada
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Global Operations Procurement Analyst at Pharmascience (Part Time)

  • May 2014 - Feb 2015



Tough Core Solutions

• Santiago, Chile

• General Manager

  • Jun 2012 - Mar 2013

  Managed a US$1.3M portfolio of projects for CAT Distributor, Finning, and a BHP Billiton operated mine, Minera Escondida, in collaboration with 6 senior executives from both companies Developed and negotiated dozens of supplier contracts simultaneously for all projects ranging from a Bosch Monitoring System to Mobile Training Facility, while leading the Manager of Operations and 3 expert mechanics. Renegotiated 4 major contracts, acquired 3 new projects, and restored client credibility Show less



bookmart

• Chile
• Technology, Information and Internet
• 1 - 100 Employee

• Founder

  • Jan 2009 - Apr 2012

  Initially BookMart was a web-based IT start-up that targeted university students and provided a means where they could exchange books and study materials cost effectively. The company has evolved over the last couple of years into an online academic library available to all students in Chile, regardless of their university. My role was as General Manager to coordinate a team of four professionals, negotiate with editorials and academic bookstores, obtain sponsors and funding and constantly look for ways to increase the company's user-base. Negotiated 10 major corporate sponsors for on-campus launch activities including McDonalds, Coca-Cola, Kraft, and RedBull resulting in a database of 5,000 users from top five private universities Secured US$20,000 from private investment, US$122,000 of government funding for project development and US$1,000 of seed capital while leading a cross-functional team of four, that included the Marketing, Business Development, and IT Managers Finalist in two regional competitions for entrepreneurs: Intel Challenge LatAm and Common Pitch Chile Established strategic partnerships with AIESEC, the world’s largest student-run organization and 5 major local editorials and distributors of academic books Show less



Finning

• Machinery Manufacturing
• 700 & Above Employee

• Professional Internship II in Supply Chain

  • Nov 2010 - Dec 2010

  Detection of inventory system improvements and development of management models. Started thesis project of developing a forecast model which categorizes mining industry spare parts according to variability of demand and cost. Also automated ordering selection process reducing the re-order task time from 50 min to 1.5 min. Detection of inventory system improvements and development of management models. Started thesis project of developing a forecast model which categorizes mining industry spare parts according to variability of demand and cost. Also automated ordering selection process reducing the re-order task time from 50 min to 1.5 min.



Finning

• Machinery Manufacturing
• 700 & Above Employee

• Professional Internship II in Supply Chain

  • Jan 2010 - Feb 2010

  Procedure analysis and resource optimization. Procedure analysis and resource optimization.