Experience

ePayResources

• United States
• Banking
• 1 - 100 Employee

• Senior Vice President, Marketing & Brand Strategy

  • Sep 2022 - Present

  Dallas, Texas, United States

• Vice President, Marketing

  • Jan 2020 - Sep 2022

  Richmond, Virginia Area

• Director, Event Management & Marketing

  • Mar 2017 - Jan 2020

  Richmond, Virginia Area Responsible for managing strategy and execution of ePayResources'​ payments events. As an AAP, she occasionally conducts ACH Training, including AAP preparation and provides ACH Rules interpretation support to members.

• Director, Operations & Information Technology

  • Aug 2016 - Feb 2017

  Richmond, Virginia Area Primary responsibilities include managing the associations’ database and support systems, managing ePayResources' annual conferences and conducts ACH Training, including AAP preparation and provides ACH Rules interpretation support to members.

• Director of eMarketing

  • Aug 2013 - Jul 2016

  Richmond, Virginia Area Primary responsibilities include the development of EastPay’s eMarketing, website content, and promotional pieces for EastPay’s educational offerings. She also manages the associations’ database, coordinates conferences and conducts ACH Training, including AAP preparation and provides ACH Rules interpretation support to members.



ePay Advisors

• Vice President, Marketing

  • Mar 2017 - Present

  Richmond, Virginia Area Stephanie additionally supports ePayAdvisors, managing their marketing and communications, social media, and website content & design.



C Systems Global

• United States
• Computer Software
• 1 - 100 Employee

• Director Global Marketing & Communications

  • Apr 2019 - Jan 2020

  Richmond, Virginia Area



Tribute Properties

• Real Estate

• Community Director at Ivy Hollow Apartments

  • Jun 2012 - Aug 2013

  Charlotte, North Carolina Area Manage the day to day operations of a 228 unit property including rent collection, resident retention, marketing efforts, staff development and reporting. When originally hired by Tribute Properties in June 2012, Stephanie was the Events Coordinator and Leasing Consultant at Mallard Glen Apartments and managed the weekly resident event program at a large apartment community. Also assisted with daily office tasks including leasing, resident retention and marketing efforts including… Show more Manage the day to day operations of a 228 unit property including rent collection, resident retention, marketing efforts, staff development and reporting. When originally hired by Tribute Properties in June 2012, Stephanie was the Events Coordinator and Leasing Consultant at Mallard Glen Apartments and managed the weekly resident event program at a large apartment community. Also assisted with daily office tasks including leasing, resident retention and marketing efforts including Facebook, Twitter and Craigslist. In September 2012, she was promoted to Community Director at Ivy Hollow Apartments. Show less



EPCOR - Electronic Payments Core of Knowledge

• Financial Services
• 1 - 100 Employee

• Website & eMarketing Manager

  • Jul 2009 - Aug 2011

  Kansas City, Missouri Area Responsible for the daily operation and management of the association’s Website, eMarketing and Social Media functions. • Develop, implement and maintain strategic plans for all job functions, in support of the association and its conference, learning events, products and services. • Serve as the association’s administrator for all job functions, providing support to staff and members as it relates to usability and troubleshooting. • Contribute to the association’s ongoing efforts… Show more Responsible for the daily operation and management of the association’s Website, eMarketing and Social Media functions. • Develop, implement and maintain strategic plans for all job functions, in support of the association and its conference, learning events, products and services. • Serve as the association’s administrator for all job functions, providing support to staff and members as it relates to usability and troubleshooting. • Contribute to the association’s ongoing efforts to provide support, service and value to the members. • Directed the research and development of the associations Social Media initiatives, including Higher Logic, Twitter, LinkedIn & Facebook. Also responsible for the daily management of these sites • Participated in various cross-functional teams that required excellent project management skills including managing files on an internal shared network similar to a SharePoint environment • Implemented a private closed social network for association's staff and members that included product evaluation, Request for Proposal (RFP), budget, internal training and strategic planning • Daily use of HTML, CSS, Dreamweaver, Adobe Fireworks and Adobe Acrobat to create dynamic content and appealing graphics for website and electronic communications and marketing pieces • Managed the design and delivery for electronic communications through Informz. Also used SEO and analytics to gauge readers' preferences and implemented those to consistently increase open, click and forward rates • Gained closed online community environment experience as an administrator and end-user, specifically with the Higher Logic Connected Communities product • Responsible for website page design & content edits utilizing the associations' database software iMIS15 that integrated with a Website Content Management (WCM) System

• Trainer

  • Jul 2004 - Jul 2009

  Columbus, Ohio Area • Presented to association's members on electronic banking regulations and ACH rules. Experience presenting to small ­ medium sized audiences for in-person training sessions and online webinars via WebEx • Wrote and enhanced the visual aesthetics of training presentations and handouts via PowerPoint • Planned all events including the association's first annual conference for 100(+) attendees and 20(+) per year in-person regional trainings. This role included negotiating hotel contracts… Show more • Presented to association's members on electronic banking regulations and ACH rules. Experience presenting to small ­ medium sized audiences for in-person training sessions and online webinars via WebEx • Wrote and enhanced the visual aesthetics of training presentations and handouts via PowerPoint • Planned all events including the association's first annual conference for 100(+) attendees and 20(+) per year in-person regional trainings. This role included negotiating hotel contracts, contracting speakers, ordering food, communicating with attendees, troubleshooting and on-site point of contact • Unique programs used: Prevail Database & Web Content Manager/HTML • Obtained National AAP (ACH Professional) Accreditation in 2005, re-accredited in 2011



Oakwood Management Company

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • May 2002 - Jul 2004

  Albany Commons Apartments • Responsible for day to day operations of a multi-million dollar real estate asset through the Yardi database, teaching proper leasing techniques to sales staff, vendor management and resident relations • Managed staff of 4 (assigned duties, performed job evaluations, interviewed/hired staff)