Experience

KB Media Corp.

• Canada
• Design Services
• 1 - 100 Employee

• Director of Accounts & Administration

  • Aug 2019 - Present

  Interpreting our client’s needs by consulting and suggesting them the best product or service solutions that’s best suited for their business needs. Being an integral part of the team in sales, I oversee and improve our sales process to ensure clients receive their quotes in a timely manner, while following up with past and current quotes to finalize sales and warm calling clients to maintain and nurture client relationships. Client relationship management and satisfaction is top priority by ensuring the project launches properly all the way to its completion, while collaboratively working with a diverse team of graphic designers, web developers, production, executives, and suppliers. Indirectly boosting sales, I created and coordinated our internal social media accounts and monthly newsletters to promote our products and services, while educating clients on the benefits and purpose of each showcased item. Supporting the Lead Accountant, CEO and COO, I helped out with accounts receivables, created work orders, created project cards in our Kanban project management software, and briefed our designers on newly accepted projects.



Mad Ads Interactive

• Canada
• Advertising Services
• 1 - 100 Employee

• Project Management Supervisor

  • Sep 2018 - Jul 2019

  Managing client projects, tasks, and deadlines while overseeing other Project Managers from the beginning to the end. I am responsible for the quality of our client’s prospect database and reporting its progress to the assigned Account Director. I support the Account Directors by creating reports and PowerPoint presentations that are supported by data as to why our client should return and do business with us. I optimize and improve internal documents in order to improve our team’s efficiency. I exceeded expectations as the project manager for every project and helped facilitate the process of generating revenue streams. I travel to our clients to run and support/facilitate the marketing event to generate long-term revenue.

• Lead generation specialist

  • May 2016 - Jul 2019

  I am responsible for prospecting and qualifying businesses for our clients. I manage and build extensive databases for our clients while managing the project’s progress and success. I surpass goals set out by my Account Director every day. I send invitations to local business owners so they may attend a marketing event hosted by Mad Ads and our client. I manage a small team of Lead Generation Specialists in order to achieve and exceed goals. I do extensive prospect research in order to maximize the success of our client’s project. I optimize and improve internal documents in order to improve our team’s efficiency. I exceeded expectations as the project manager for a few projects and helped facilitate the process of generating revenue streams.



Algonquin College

• Canada
• Higher Education
• 1 - 100 Employee

• Digital Media Manager

  • Feb 2016 - Apr 2016

  As a Digital Strategist, I managed social media strategies and execution during a six-week internship. I focused on improving the website’s SEO and the overall content overhaul. I implemented new strategies to increase the school’s website traffic and analyzed how Google Analytics can further improve the website. Through extensive focused competitor research, I improved the overall relevance of the school’s content. This internship was a great opportunity to learn as much as I possibly could from my mentor within a six-week time-frame.



Algonquin times

• United States
• Hospitality
• 1 - 100 Employee

• Account Executive

  • Sep 2014 - Apr 2015

  Managing clients, cold calls, sales, and tear sheets in order to sell advertising in the Algonquin Times. I had a new weekly cold calling list to follow through while keeping my sales manager updated on current sales, potential sales, and lack of sales. I explored new strategies in orderto increase acquisition of digital advertising clients, as that was the Algonquin Times’ main struggle. This fast-paced environment was an exciting challenge as it required my ability to acquire bi-weekly advertising clients, assist with physical newsprint distribution, and ensuring that the final product is pleasingly displayed. I also had the opportunity to be part of the production of our publication.



McDonald´s

• Restaurants
• 700 & Above Employee

• Team Leader

  • May 2008 - Dec 2014

  Managing a team of cashiers and cooks in order to reach sales goals, initiatives, and times. Communicating with managers to solve issues and improve service/product quality. I’m knowledgeable of my workplace and I ensure the team and I are prepared for great service. I’m experienced with processing cash, debit and credit payments. I am accustomed to efficient production in a fast-paced environment where I excel in multi-tasking to achieve set goals. I train new crew members and evaluate current crew to ensure proper procedures are followed, in order to improve our employees’ skills and knowledge.