Experience

Arkansas Baptist College

• United States
• Higher Education
• 1 - 100 Employee

• Grants Accountant

  • Feb 2021 - Present



Style Me Stephanie

• Little Rock, Arkansas, United States

• Chief Executive Officer

  • Jun 2018 - Present

  Style Me Stephanie is a Fashion Styling business that offers a variety of services. https://www.stylemestephaniear.com Style Me Stephanie is a Fashion Styling business that offers a variety of services. https://www.stylemestephaniear.com



Windstream

• United States
• Telecommunications
• 700 & Above Employee

• Financial Analyst

  • Jul 2011 - Feb 2020

  Report, analyze, and correct Billing/Rating errors on call records Investigate and correct error records for revenue recovery Communicate daily with IT and Customer Service groups as well as outside vendors Create and sent out manual invoices for large business customers Create ad-hoc queries to research and resolve customer billing issues and questions Calculate and prepare credit amounts for customer accounts Produce daily, weekly, and monthly reports senior leaders



Nexient

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Quality Assurance Tester for Allied Wireless Communications Company

  • Dec 2010 - Jul 2011

  Coordinated of User Acceptance Testing (UAT) with work stream Project Managers/Analysts and Business Owners Reviewed business requirements for testability Responsible for performance, regression, and integration testing of Finance Applications Created and prepared test cases for Finance Team Communicated daily to Project Managers and Business Owners on testing results Coordinated of User Acceptance Testing (UAT) with work stream Project Managers/Analysts and Business Owners Reviewed business requirements for testability Responsible for performance, regression, and integration testing of Finance Applications Created and prepared test cases for Finance Team Communicated daily to Project Managers and Business Owners on testing results



Verizon Wireless (formerly Alltel Communications)

• Financial Analyst - Cash Assurance

  • Oct 2005 - Dec 2009

  Reconcile assigned bank reconciliations Research outstanding issues and outages for bank reconciliations Provide monthly variance explanations at the end of the month Provide accurate and timely completion of assigned bank reconciliations Post/Research daily Point of Sales files for Unity Validation Create and prepare journal entries for the General Ledger Reconcile assigned bank reconciliations Research outstanding issues and outages for bank reconciliations Provide monthly variance explanations at the end of the month Provide accurate and timely completion of assigned bank reconciliations Post/Research daily Point of Sales files for Unity Validation Create and prepare journal entries for the General Ledger



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Accounting Clerk - Cash Assurance

  • May 2004 - Oct 2005

  Provide market area support for 150 store locations Reconcile bank deposits daily to Point of Sale systems Research and resolve issues related to deposit outages Communicate daily with store managers and sales representatives regarding cash policies and procedures Responsible for issuing infractions and occurrences to sales representatives who are in violation of the cash policy. Responsible for ensuring assigned markets are stocked with the necessary bank supplies



ALLTEL Long Distance

• General Clerk II

  • Oct 2002 - Apr 2004

  Investigated and resolved escalated customer issues with ALD services Worked with other telecommunication providers to ensure service orders were completed in a timely manner and met customer expectations Worked various error reports and tables with sensitive deadlines Maintained customer records by using Alltel billing systems such as CAMS (Customer Account Management System), Virtuoso II, Cellware, and DCRIS (Distributed Records Information Systems) Investigated and resolved escalated customer issues with ALD services Worked with other telecommunication providers to ensure service orders were completed in a timely manner and met customer expectations Worked various error reports and tables with sensitive deadlines Maintained customer records by using Alltel billing systems such as CAMS (Customer Account Management System), Virtuoso II, Cellware, and DCRIS (Distributed Records Information Systems)



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• General Clerk E9-1-1

  • Aug 2001 - Oct 2002

  Initiated contact with 9-1-1- personnel and other vendors to maintained directories for end-users and wireline customers Maintained the Master Street Addressing Guide (MSAG) and coordinated telephone number service orders for discrepancies found in the database Reconciled and verified accuracy of 9-1-1 records between telecommunication providers Handled 9-1-1 database and addressed questions from communication companies, firms, and county 9-1-1 personnel Maintained records in the DCRIS (Distributed Records Information Systems) and the CAMS (Customer Account Management System)