Stéphanie ARNAUD

Product Manager at NouMa
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Bordeaux Metropolitan Area, FR

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Experience

    • France
    • Information Services
    • 1 - 100 Employee
    • Product Manager
      • Sep 2017 - May 2022

      Bordeaux Area, France Being in an early startup, my role was a combination of product management, project management, marketing, growth and operations. - Setting up an agile development process with regular releases and collaboration tools. Once everything was going smoothly, I overviewed the process and interfered only if necessary. - Planning and maintaining the product roadmap, follow-up of KPIs, working directly with our CEO - Collaborating with UX designer (and coordinating between him and the dev… Show more Being in an early startup, my role was a combination of product management, project management, marketing, growth and operations. - Setting up an agile development process with regular releases and collaboration tools. Once everything was going smoothly, I overviewed the process and interfered only if necessary. - Planning and maintaining the product roadmap, follow-up of KPIs, working directly with our CEO - Collaborating with UX designer (and coordinating between him and the dev team) - Choosing and setting up sales and marketing tools for client services/support and emailing campaigns - Managing our sales representative - Crafting and sending out emailing campaigns: marketing, onboarding, promotional. - Financial planning to some extent - Together with the team, we increased NouMa's traffic drastically, from 3k sessions per month in September 2017 to hitting the 100k/month milestone in March 2022. - Sales went from 0 to 15k€ of MRR, taking us close to reaching financial balance. Tools: Slack, Jira, Gitlab, Intercom, Hubspot CRM, Google Analytics, Google Data Studio, Chargebee Show less

    • France
    • Government Administration
    • 100 - 200 Employee
    • Product Manager
      • Jun 2017 - Aug 2017

      Bordeaux Area, France

    • France
    • Software Development
    • 700 & Above Employee
    • Product Manager
      • Apr 2016 - Mar 2017

      Bordeaux Area, France Cdiscount is a major e-commerce player in France. - Working with the search engine team (team of 9). Our team's mission is to ensure the performance and stability of the platform. My role is somewhat similar to a platform product manager role as my customers are mainly business teams within the company. - An important aspect of this position is that it requires a lot of communication to internal customers and management (the status of the different parts of the search engine is a key… Show more Cdiscount is a major e-commerce player in France. - Working with the search engine team (team of 9). Our team's mission is to ensure the performance and stability of the platform. My role is somewhat similar to a platform product manager role as my customers are mainly business teams within the company. - An important aspect of this position is that it requires a lot of communication to internal customers and management (the status of the different parts of the search engine is a key information), therefore we are always working on improving the monitoring of our KPIs and how we can automatically notify the right people. - Along with my PM activities I am also responsible for some project management tasks : managing the team's day to day activities (agile / kanban), budget follow up, etc. - Due to my previous work experience at Atlassian, I have assisted the Knowledge Management team by sharing my knowledge of team collaboration needs and tools, especially JIRA and Confluence. Show less

    • Australia
    • Software Development
    • 700 & Above Employee
    • Product Manager
      • Dec 2013 - Aug 2015

      Ho Chi Minh City, Vietnam - Product manager for our Saigon based team (8 developers) - Worked on Tasks Management launched in Confluence 5.5, as well as File Collaboration released in Confluence 5.7 - Crafted the vision, strategy and roadmap for Confluence Team Calendars (add-on of Confluence) for the next financial year: I have conducted customer interviews, analyzed usage data and considered the global company strategy to propose an adequate mission and goals for the product.

    • Product Owner
      • Feb 2012 - Nov 2013

      Ho Chi Minh City, Vietnam - I worked with A​gile methodology​ on mobile and web projects - I worked with our clients to help them define a suitable product and followed up with early estimates, w​rote requirements and acceptance criteria​ and participated in wireframing - I ensured day­-to-­day c​ommunication between clients overseas and development teams in Saigon,​as well as regular status reporting to keep the project on track (scope/deadlines) - I reviewed and tested the product against requirements and… Show more - I worked with A​gile methodology​ on mobile and web projects - I worked with our clients to help them define a suitable product and followed up with early estimates, w​rote requirements and acceptance criteria​ and participated in wireframing - I ensured day­-to-­day c​ommunication between clients overseas and development teams in Saigon,​as well as regular status reporting to keep the project on track (scope/deadlines) - I reviewed and tested the product against requirements and acceptance criteria at each step of implementation and before delivery to our clients - Projects worked on: iPhone/iPad apps: myVarsity, LondonRemembers, UPLO, favstory, UCSF MS Bioscreen (http://neurology.ucsf.edu/research/ms-bioscreen), Tele7jeux Websites: UPLO, Manjoule Show less

    • France
    • Financial Services
    • 200 - 300 Employee
    • Business Analyst
      • Dec 2009 - Dec 2011

      Warsaw Area, Poland - I c​oordinated daily IT support for banking systems between our users in Poland and dev teams in France (Front Office / Back Office) - Assistance in planning system evolutions: requirements gathering, planning, preparation of tests, general project follow up - I conducted a needs analysis prior to the setup of a CRM solution. As a conclusion, it was decided to build evolutions for the current system instead of buying an out­of­the box solution, which were put into production in the… Show more - I c​oordinated daily IT support for banking systems between our users in Poland and dev teams in France (Front Office / Back Office) - Assistance in planning system evolutions: requirements gathering, planning, preparation of tests, general project follow up - I conducted a needs analysis prior to the setup of a CRM solution. As a conclusion, it was decided to build evolutions for the current system instead of buying an out­of­the box solution, which were put into production in the first half of 2011, significantly easing the daily tasks of back­office employees. - I conducted a b​usiness needs analysis and wrote requirements prior to the setup of an intranet solution. I was p​roject manager during the study phase of this project and finalized the requirements repository which were used for the selection of the solution. Show less

    • Junior consultant in Business Process Management
      • Feb 2009 - Jul 2009

      Montreal, Canada Area - I worked with a senior consultant in several business process mapping projects for clients from the manufacturing or administration sector. - I i​mproved the company website:​ information architecture, content and design. I also added a blogging platform and developed a strategy to i​mprove the web visibility of the company. - I was responsible for supervising a project setup and kickoff aiming at creating innovative working groups bringing together employees from Canada… Show more - I worked with a senior consultant in several business process mapping projects for clients from the manufacturing or administration sector. - I i​mproved the company website:​ information architecture, content and design. I also added a blogging platform and developed a strategy to i​mprove the web visibility of the company. - I was responsible for supervising a project setup and kickoff aiming at creating innovative working groups bringing together employees from Canada, France and La Réunion. Show less

    • Singapore
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Project Assistant Intern
      • May 2008 - Jul 2008

      London, United Kingdom - I worked closely with a senior project manager and learned about r​isks analysis and definition of KPIs - I improved a project reporting tool that was used for communication to high level management - I discovered many areas of the business by working with the finance department, the support helpdesk and the project management team

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Internship: improving the profitability and productivity of a production line
      • Dec 2007 - Dec 2007

      Nantes Area, France - Failure Modes, Effects and Criticality Analysis methodology - I have improved my problem-solving skills and generated a workable solution for the company.

    • France
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Internship: redesigning a production workshop
      • Jun 2007 - Jun 2007

      Nantes Area, France - I have acquired communication skills as we had to gather information from everybody working in this factory. - I wrote an effective report to collect the big amount of information we found, which has improved my ability to select and summarize crucial information.

    • United States
    • Packaging & Containers
    • 700 & Above Employee
    • Assembly Line Worker
      • Jun 2006 - Jul 2006

      Nantes Area, France - I studied how to reduce the amount of discards. - I wrote a 25 page report for the school and the factory to explain what I analysed. This has enabled me to learn how to convey technical information into a formal written report.

Education

  • IMT Atlantique
    Master's degree, Organization and Management of IT
    2005 - 2009
  • Ecole des Mines de Nantes
    Master's degree, Organization and Management of IT
    2005 - 2009
  • Le Wagon
    Data Science - Batch #1035, Computer Programming
    2022 - 2022
  • General Assembly Australia
    Design Thinking Bootcamp
    2015 - 2015

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