Experience

Distributed Ledger, Inc.

• United States
• Blockchain Services
• 1 - 100 Employee

• Executive Assistant

  • Mar 2022 - Present

  Livermore, California, United States



Northgate Capital

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Executive Assistant

  • Feb 2009 - Feb 2020

  Danville, California • Supported 2 Founding Partners, Chief Operating & Compliance Officer and CFO; international liaison for colleagues in multiple countries. • Continually evaluated and managed requests from Executives and Investors to achieve organizational priorities and objectives • Responsible for daily calendar, travel, meeting schedules and Board of Director commitments • Proactively managed Executive and Investor communications and correspondence both internal and external • Supervised and… Show more • Supported 2 Founding Partners, Chief Operating & Compliance Officer and CFO; international liaison for colleagues in multiple countries. • Continually evaluated and managed requests from Executives and Investors to achieve organizational priorities and objectives • Responsible for daily calendar, travel, meeting schedules and Board of Director commitments • Proactively managed Executive and Investor communications and correspondence both internal and external • Supervised and trained Office Manager ensuring Finance staff of 30 was effectively supported • Provide personal support, including making appointments, general errands, research projects, etc. Show less



JPMorgan Chase (formerly Providian Financial, formerly Washington Mutual)

• Executive Assistant

  • Nov 1993 - Feb 2009

  Pleasanton, California, United States (Progressive roles through multiple mergers) • Timely management of calendar, scheduling, and email for EVP & SVP of Acquisitions & Results Management • Provided support and arranged travel for senior management • Point of contact for coordination of all new hires, team incentives, purchase & reconciliation of supplies and management-events • Assisted with 3K Employee Appreciation Day and other company events & tours.



JPMorgan Chase & Co. (formerly Providian Financial, formerly Washington Mutual)

• Project Manager - Business Engineering

  • Nov 1993 - Feb 2009

  Pleasanton, California, United States • Implemented multiple million dollar marketing projects to support business initiatives resulting in increased sales • Successfully designed operational briefs, timelines, detailed specifications & audits • Analyzed critical issues, researched solutions and made recommendations to prevent/limit customer impact • Developed business trend reports and correspondence for distribution to senior management

• Team Manager – Customer Operations

  • Nov 1993 - Feb 2009

  Pleasanton, California, United States • Managed 12-16 associates for customer productivity calls and growth development • Consistently achieved monthly production goals • Prepared and facilitated performance evaluations • Resolved all escalated complaints, corporate office calls & regulatory agencies replies

• Customer Service Call Center Trainer

  • Nov 1993 - Feb 2009

  Pleasanton, California, United States • Instructed classes of up to 20 new hires and existing employees in a fast-paced call center environment • Evaluated the performance of new hire trainees • Reviewed all resumes, phone screened candidates and scheduled on site interviews • Organized and facilitated team meetings