Stephanie Zepeda

Travel Agent at House of Travel of Miami
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
Skills

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Bio

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Credentials

  • Luxury Cruise Specialist (LCS)
    CLIA (Cruise Lines International Association) - North West and Canada
    Feb, 2023
    - Oct, 2024
  • IATA Certification
    International Air Transport Association (IATA)
    Dec, 2022
    - Oct, 2024
  • Marriott Rewards Building Effective Offers
    -
    Jan, 2014
    - Oct, 2024
  • FSPMS- Rewarding Welcome
    -
    Dec, 2013
    - Oct, 2024
  • FSPMS- Taking this training
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards Credit Cards
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards Elite Benefits
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards Enrollment Goals and Incentives
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards Enrollments
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards Instant Redemption
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards Pre-Arrival Planning/Rewarding Welcome
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards eBonus Tool
    -
    Dec, 2013
    - Oct, 2024
  • Marriott Rewards Introduction
    -
    Jan, 2013
    - Oct, 2024

Experience

  • House of Travel of Miami
    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Agent
      • May 2022 - Present

  • Nusr-Et
    • Türkiye
    • Food & Beverages
    • 400 - 500 Employee
    • Reservations Agent
      • Sep 2021 - May 2022

  • Crystal Cruises
    • United States
    • Leisure, Travel & Tourism
    • 700 & Above Employee
    • Reservations Agent
      • Jul 2019 - Nov 2020

  • Norwegian Cruise Line Holdings Ltd.
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Reservations Agent
      • Dec 2018 - Jun 2019

  • Carnival Cruise Line
    • Travel Arrangements
    • 700 & Above Employee
    • Guest Care Specialist
      • Mar 2018 - Oct 2018

  • Best Western Plus - Kendall Hotel & Suites
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Night Auditor and Overnight Manager
      • Feb 2017 - Mar 2018

  • Best Western Orlando Gateway
    • Orlando, Florida Area
    • Night Auditor
      • Nov 2016 - Dec 2016

  • Holiday Inn Resort Orlando-Lake Buena Vista
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Reservations Agent
      • Feb 2016 - Dec 2016

  • Best Western Hotels
    • 1 - 100 Employee
    • Front Desk Agent/ Reservations
      • May 2015 - Feb 2016

  • T-Mobile
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Sales Associate Leader
      • Feb 2015 - Feb 2016

  • Staybridge Suites® Hotels
    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • Apr 2014 - Dec 2014

  • Mindless Creations,Inc
    • Miami, Florida
    • Owner/Manager/Artist
      • Sep 2011 - Oct 2014

      Owner/Manager/Secretary and artist of Mindless Creations,Inc. -Create new designs for the clothing brand. - Execute major decisions for the better of the company. -Take care of all social media, Facebook,instagram,website,email and more. Owner/Manager/Secretary and artist of Mindless Creations,Inc. -Create new designs for the clothing brand. - Execute major decisions for the better of the company. -Take care of all social media, Facebook,instagram,website,email and more.

  • Fairfield Inn & Suites by Marriott
    • Hospitality
    • 700 & Above Employee
    • Guest Care Ambassador
      • Oct 2013 - Apr 2014

      Front Desk Customer Service Check ins/Check outs Fosse PMS Package Inventory follow up Wholesaler Reservations Reservations Front Desk Customer Service Check ins/Check outs Fosse PMS Package Inventory follow up Wholesaler Reservations Reservations

  • Michaels Arts and Crafts
    • 124 AVE 88 ST, MIAMI,FL
    • Cashier/ Sales associate/ Event Assistant
      • Nov 2012 - Jul 2013

      Organize Merchandise, help customers find what they were looking for. Provide customer service according to their needs. Cashiering, doing wedding demos, face painting, Kid's Cub events, birthday parties. Organize Merchandise, help customers find what they were looking for. Provide customer service according to their needs. Cashiering, doing wedding demos, face painting, Kid's Cub events, birthday parties.

Education

  • University of Central Florida – Rosen College of Hospitality Management
    Bachelor's degree, Event Management
    2013 - 2016
  • Miami Dade College
    Hospitality Administration Tourism and Travel, Event Management
    2011 - 2012

Community

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