Experience

Home Construction Regulatory Authority (HCRA)

• Canada
• Government Administration
• 1 - 100 Employee

• Business Services Support Analyst

  • Sep 2022 - Present

• Corporate Service Coordinator (Business Services)

  • Jan 2022 - Sep 2022

  • Developed orientation materials for new hires to refer to for their first week of the job, the training materials were on various topics from technology access to benefits.• Expanded and improved the onboarding and offboarding guides by creating email templates and checklists that future Corporate Service Coordinator and Human Resource Advisor may refer to in the future. • Created an IT Asset Tracker Form to ensure all company equipment were located at the correct employee workstation• Purchase and reached out to suppliers regarding new IT equipment for the employees to ensure they arrive at a timely manner. • Worked with internal and external IT to ensure all the software is provided for staff members to access on their first day. In addition, gave access to the SharePoint and former employee OneDrive to any employee requesting it.• Provided tech support on ensuring all call center employees have access to Telus Business Connect before they can take any calls. • Set up any returns for damaged IT equipment and reviewing it if can be covered under warranty. Show less



York Region District School Board

• Canada
• Higher Education
• 700 & Above Employee

• Clerical Office Worker

  • Jan 2021 - Jan 2022

  • Performed daily check-in using the school board developed online system to ensure all students are present and called home if any students were absent• Assisted in first aid if any child was injured and informed the parents by calling home to ensure there is clear communication between the school and the parent• Determined solutions to reduce conflict between the students and the staff to assist in creating a safer environment in the school

• School Administrative Support

  • Aug 2021 - Dec 2021

  • Organized inventory count for PPE for staff members ensuring the classrooms will be safe for any COVID-19 concerns and prepared for the Hybrid model of learning.• Provided parents information regarding absences related to COVID-19 symptoms and assist them in the next steps of action • Created Excel tracking sheets on various topics such as student verification and tech monitoring using pivot tables and filters to ensure information is accurate and readable for the viewer • Assisted in Student registration for the new school year by identifying important documents needed for the registration process.• Provided software support on Google Drive to provide shortcuts and insights to create more efficient documents• Received daily phone calls in various matter such as absents, online learning assistance, OSR request and assisted the caller in any manner possible by informing the necessary party Show less



Kerry's Place Autism Services

• Canada
• Non-profit Organizations
• 200 - 300 Employee

• Human Resource Assistant

  • Apr 2021 - Aug 2021

  • Developed over 200 jobs posting to be posted daily from various roles from the Front line to Management and ensuring they follow a corporate standard while uploading them to various job boards such as Indeed, Charity Village, and Post-Secondary institution • Ensured proper processing of new hires information during the onboarding process to maintain all the information is accurate and capture through uses the HRIS system, ADP • Served as a liaison for any communication between human resources and any external candidates • Uploaded documents onto ADP to ensure all policies are up to date for any employees to access as necessary • Monitored the HRADMIN mailbox and supported various tasks that are requested in the mailbox from Health and Safety Concerns, Job Posting, Benefits, and Employee Engagement. • Helped assist in termination by removing the folders out of the filing system and moving into the termination cabinet to ensure document confidentiality is maintained. • Trained new Human Resource employees to understand their tasks and roles in the HR department and ensure they are comfortable with the current company culture. • Created reports when necessary to reflect the current work trends, so that they can be used to develop infographics in future reports. • Managed setting up meetings and sending out friendly reminders for the Human Resource Team and recording important information by creating minutes • Verified Leave of Absence forms accuracy and reviewed the supporting document before sending them over to the designated coordinator. • Approved address change request on ADP and verified the changes on People Corporation, the benefits portal to ensure the benefits information is updated • Worked with Payroll during the Onboarding process to ensure all new employees’ information is accurate by providing the correct pay code in the employee profile. Show less



INP connect

• Mississauga, Ontario, Canada

• Human Resource and Office Support

  • Aug 2020 - Sep 2020

  • Developed job postings by researching what attracts the talented candidates and to be able to convey the contractor’s vision • Experience in the recruitment process through screening applicant resumes, developing interview questions and maintain communication with candidates by using the HRIS system • Performs industry research on competitors advertising campaigns to understand strategies, trends, and potential for improvements for the contractor • Created and edited of HR/administrative documents and training material by using Adobe Indesign and Microsoft word for management and employees use • Development of team building exercises to improve teamwork, communication, and friendship among employees and to further improve the Contractor’s corporate culture Show less



Laurier Japanese Culture Association

• Waterloo, Ontario

• VP of Marketing and Human Resources

  • Jan 2017 - Apr 2020

  • Promoted the club through social media such as Facebook and Instagram and responded to messages asking about the Club • Made promotion material using Photoshop that is presentable and understandable, prepared promotion materials before the events • Helped out at boothing and events • Prepared interview questions and organize interview times with potential marketing executive members. Considered their skills and capability before hiring • Promoted the club through social media such as Facebook and Instagram and responded to messages asking about the Club • Made promotion material using Photoshop that is presentable and understandable, prepared promotion materials before the events • Helped out at boothing and events • Prepared interview questions and organize interview times with potential marketing executive members. Considered their skills and capability before hiring



Wilfrid Laurier University

• Canada
• Higher Education
• 700 & Above Employee

• Proctor

  • Oct 2019 - Mar 2020

  - Organized the classroom to prepare students for their upcoming exams - Informed students about rules and time remaining at the exams - Observed the classroom to prevent academic dishonestly -Collected exams in a formal action and return it back to the professors - Organized the classroom to prepare students for their upcoming exams - Informed students about rules and time remaining at the exams - Observed the classroom to prevent academic dishonestly -Collected exams in a formal action and return it back to the professors



Spoon University

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Photographer

  • Sep 2017 - Jan 2020

  • Taking relevant and trendy food pictures for the Laurier's Spoon University Instagram account • Reviewing the lessons on the Spoon University website to improve photography skills • Working with fellow Spoon members to ensure the photography meets the Spoon's standards to be uploaded on the website • Taking relevant and trendy food pictures for the Laurier's Spoon University Instagram account • Reviewing the lessons on the Spoon University website to improve photography skills • Working with fellow Spoon members to ensure the photography meets the Spoon's standards to be uploaded on the website



Anishnabeg Outreach

• Canada
• Human Resources Services
• 1 - 100 Employee

• Office Administrator

  • May 2019 - Aug 2019

  • Developed and assisted clients creating a resume and cover letter that is suited for their desired job • Worked with marginalized minority by assisting them through research analysis on policy issues • Created Workshops PowerPoints such as creating the right cover letter that are easy to understand • Provided software assistance in programs such as Word, PowerPoint, and Excel by fixing any issues on hand • Developed and assisted clients creating a resume and cover letter that is suited for their desired job • Worked with marginalized minority by assisting them through research analysis on policy issues • Created Workshops PowerPoints such as creating the right cover letter that are easy to understand • Provided software assistance in programs such as Word, PowerPoint, and Excel by fixing any issues on hand



Artist Alley

• Vendor

  • May 2015 - Jan 2019

  •Traveled around Ontario and Quebec to local art shows to sell artwork at the artist alley • Expanded business by accepting credit cards by using Square while continuing accepting cash. • Used Excel to create a spreadsheet of the expense and kept track of sales by creating an income statement and breakeven analysis • Created a proper booth to display all the products that for sale with all the price in visible sight and attracted customers through the appearance • Worked under pressure to ensure every customer is met and talked to • Listened to customer suggestions and implemented them at the next booth session to improve sales • Assisted fellow artist on improving their customer service skills and finances Show less



Teleflex

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Office Administrative Assistant

  • Jun 2018 - Jul 2018

  • Reviewed and create Excel spreadsheet to keep track of all the products and services and ensuring all the RFP are organized and accurate with the right details • Prepared packing slips and reviewed products before shipping them out to ensure the customers are receiving the correct product • Research information for the manager and use the information to create a binder to ensure company policies are still up to date • Updating any outdated information such as checking if first-aid is up to code and keeping track what needs to be repurchased • Aided in event planning and meeting setups by ordering catering and ensuring all the files are prepared Show less



Berkshire Collegiate Institute

• Toronto, Canada Area

• Receptionist

  • May 2017 - Jul 2017

  • Worked at the front desk and greeted people to the school and ensuring the front area is clean and presentable to any visitors • Answered and quickly redirected calls using the language of the caller. In addition, provided any information to anyone about the school while working at the front desk • Helped decorate the school to attract new students. Paid attention to details on the layout of the school and made themes consistent with the mission statement of the school. • Created a transcript for their marketing promotion videos and provided assistance such as edits and advise on how to improve the video • Assisted any teachers on everyday tasks such as photocopying and organizing files Show less



Michael's

• Markham, Ontario

• Customer Service Representative

  • Feb 2016 - Jun 2016

  • Stocking new products on the shelf to ensure all the products are placed in the right location. Such as discounted products would be put in the front to attract customers to search for right item for themselves. • Cleaned the store, through methods such as recovery and organizing the shelves • Helped customers and showed them where the products are located. Also gave them advice on what product they should use. • Stocking new products on the shelf to ensure all the products are placed in the right location. Such as discounted products would be put in the front to attract customers to search for right item for themselves. • Cleaned the store, through methods such as recovery and organizing the shelves • Helped customers and showed them where the products are located. Also gave them advice on what product they should use.



Popeyes Louisiana Kitchen

• United States
• Restaurants
• 700 & Above Employee

• Cashier

  • Jan 2015 - Apr 2015

  • Able to multi-task to take customer orders and deliver them during high traffic hours • Recommended any food options to any conflicted customers and have a convention with them while they wait for their food during low traffic hours • Cleaned up the restaurant • Used the POS system to take orders and collected cash/credit • Able to multi-task to take customer orders and deliver them during high traffic hours • Recommended any food options to any conflicted customers and have a convention with them while they wait for their food during low traffic hours • Cleaned up the restaurant • Used the POS system to take orders and collected cash/credit