Experience

The Treatment Skin Boutique

• United States
• Medical Practices
• 1 - 100 Employee

• Client Experience Coordinator

  • Oct 2022 - Present

  - Managed a portfolio of key client accounts, ensuring exceptional customer service and satisfaction. - Developed and maintained strong relationships with clients, serving as the primary point of contact for all inquiries, concerns, and requests. - Demonstrated exceptional product knowledge and expertise in skincare, effectively educating customers on the benefits and features of various products. - Built and maintained a loyal customer base through personalized consultations, understanding individual needs and recommending suitable skincare solutions. Show less



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Cycling Instructor

  • Aug 2022 - Present

  - Lead engaging and dynamic indoor cycling classes, motivating participants to achieve their fitness goals and maintain a high level of energy throughout the sessions. - Provide clear and concise instructions on proper cycling techniques, ensuring participants maintain correct form and avoid injuries during workouts. - Fostered a supportive and inclusive class atmosphere, building rapport with participants and creating a sense of community among riders. - Ensured a safe workout environment by adhering to proper equipment setup, maintaining cleanliness, and promptly addressing any maintenance or safety concerns. Show less



Texas Dermatology and Laser Specialists

• United States
• Medical Practices
• 1 - 100 Employee

• Plastic Surgery Coordinator

  • May 2020 - Oct 2022

  - Developed and implemented procedure protocols and policies of newly added plastic surgery sector to a Dermatology practice- Coordinated and assisted in 100+ outpatient surgeries including facial and body plastic surgeries- Assisted plastic surgeons in a variety of surgical procedures, including breast augmentations, facelifts, liposuctions, blepharoplasties, and ablative laser resurfacing treatments- Managed clinic consultation responsibilities such as performing pre-operative appointments/medical histories/consents/photos and post-operative care in accordance with HIPAA regulation.- Collaborated with the surgical team to ensure the smooth flow of the surgical process, maintaining effective communication and teamwork. Show less

• Medical Aesthetician

  • Apr 2020 - Oct 2022

  - Performed a wide range of medical aesthetic treatments, including facials, laser hair removal, chemical peels, body contouring treatments, and facial rejuvenation procedures- Conducted thorough consultations with clients to assess their skin concerns, analyze skin condition, and recommend suitable treatment plans tailored to their specific needs.- Utilized advanced skincare technologies and equipment to deliver effective and safe treatments, ensuring optimal results and client satisfaction.- Increased lead generation by 25% in under 2 years through content creation and social media outreach. Show less



Splendid Skincare and Brow Studio

• United States
• Individual and Family Services

• Esthetician

  • Feb 2020 - Sep 2021

  - Performed 30-90 minute spa facials in accordance to client skin concerns; anti-aging, acne, brightening, dermaplaning, superficial chemical peels. - Increased client base by 33% over 2 years by utilizing social media and providing a memorable customer experience - Performed 10+ daily brow shaping and waxing services encouraging proper brow shape for different facial shapes. - Experience in lash lifting and tinting for varying lash lengths and thicknesses; rod placement, lash placement, solution time - Managed influx of client inquiries across 5 business platforms; email, phone, website, and social media. Show less



Headache Relief At Last

• United States
• Medical Practices

• Director Of Communications

  • Oct 2018 - Nov 2018

  - Developed and maintained professional relationships with local businesses to establish referral sources. - Coordinated business meetings, scheduled patient appointments, and organized main office schedule. - Revitalize website appearance and call-to-action. - Expedited social medical presence and advertising modalities - Developed and maintained professional relationships with local businesses to establish referral sources. - Coordinated business meetings, scheduled patient appointments, and organized main office schedule. - Revitalize website appearance and call-to-action. - Expedited social medical presence and advertising modalities



Kansas City University of Medicine and Biosciences

• Rotational Graduate Student

  • Jul 2017 - Mar 2018

  - Completed clinical training in Family Medicine, Obstetrics and Gynecology, General Surgery, Internal Medicine, and Consultation Psychology. - Interviewed patients and gathered accurate health histories. - Performed diagnostic exams and assisted with surgical procedures. - Interpreted basic radiographs, laboratory tests, and EKGs. - Consulted with interdisciplinary teams to develop treatment and discharge plans. - Completed clinical training in Family Medicine, Obstetrics and Gynecology, General Surgery, Internal Medicine, and Consultation Psychology. - Interviewed patients and gathered accurate health histories. - Performed diagnostic exams and assisted with surgical procedures. - Interpreted basic radiographs, laboratory tests, and EKGs. - Consulted with interdisciplinary teams to develop treatment and discharge plans.