Stephanie Chan
Senior Product Designer I at Smartsheet- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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Professional Sales Certificate
University of Washington, Michael G. Foster School of Business
Experience
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Smartsheet
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United States
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Software Development
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700 & Above Employee
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Senior Product Designer I
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Jun 2022 - Present
Designer for WorkApps: WorkApps is a no-code platform for building intuitive web and native mobile apps to streamline business processes and simplify collaboration www.smartsheet.com/platform/workapps Designer for Native Desktop App: Work with User Researcher and Product Manager to deliver new Desktop App to production, conduct thorough qualitative and quantitative research, and understand user pain points and create strategy to solve the most important ones www.smartsheet.com/platform/desktop-app Show less
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PitchBook
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United States
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Venture Capital and Private Equity Principals
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700 & Above Employee
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Product Designer II
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Jan 2022 - Jun 2022
• Create enterprise solutions at scale for a FinTech SaaS platform• Own the end-to-end experience for collaboration to increase user engagement and retention• Interview Customers, Sales, and Customer Support Reps to ensure seamless experience of clinical trials data• Partner with product managers, internal stakeholders, and designers to refine data visualization of non-financial information• Presented to design team on native mobile design best practices and advanced prototyping in Figma• Mentor junior designers on transitioning from a non-traditional background, prototyping, creating design systems, and career development Show less
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Product Designer
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Jan 2021 - Jan 2022
• Create a design system using Figma to ensure consistency and scalability• Design useful, usable & desirable experiences for our Data Technologies team• Understand industry expectations and discover customer needs, behaviors & motivations• Explore various approaches and settle on final designs which fulfill customer & business requirements• Build consensus through low-fidelity sketches, wireframes, prototypes and high-fidelity designs
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Associate Product Designer
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Jan 2020 - Jan 2021
• Partner with product managers, internal stakeholders, and other designers to assist in creating user experiences for the Direct Data platform and internal products• Transform convoluted workflows into simple flows and elegant solutions by building proprietary data products and technologies that accelerates data collection and validation• Apply and grow systems thinking to enhance existing features and design for scalability• Design interfaces for API and Data Feeds by generating insights through user research, working closely with developers to determine technical specifications, and conducting usability tests to validate design solutions Show less
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RF Lambda
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United States
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Telecommunications
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1 - 100 Employee
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Associate UX Designer
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Aug 2019 - Dec 2019
• Created user persons to better understand user's pain points, wants and needs • Redesigned the IA and navigation for a B2B e-commerce website that has extensive product lines • Recommended UI changes to refresh website • Created user persons to better understand user's pain points, wants and needs • Redesigned the IA and navigation for a B2B e-commerce website that has extensive product lines • Recommended UI changes to refresh website
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ManageBetter
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United States
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Software Development
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1 - 100 Employee
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Associate Product Designer
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Mar 2019 - Aug 2019
• Created product roadmaps and define timelines for design and engineering to bring the product to market • Led design sprints with the marketing team and external UX consultants to guide my design decisions • Created mobile first web responsive wireframes • Tested engineering implementations and provide further feedback on fixes for interactions, UI design and responsive design • Iterated on designs based on user research • Made data easy to understand for users by creating intuitive data visualizations Show less
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Lyft
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United States
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Ground Passenger Transportation
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700 & Above Employee
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Technical Recruiting Coordinator
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Feb 2018 - Sep 2018
• Partnered with recruiters to get Software Engineers through our candidate pipeline for the Seattle office. • Managed one of the highest volume pipelines within tech recruiting • Provided excellent candidate experience from scheduling phone/video to handling onsite interviews • Worked closely with recruiters to improve upon existing process and programs and to develop and roll out fun, creative ways to acquire talent • Coordinated candidate travel and handle all expenses • Served as point of contact for both candidates and internal team members • Assisted with timely and accurate completion of data to all applicant tracking systems and docs • Built diverse and inclusive interview panels Show less
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Amazon
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United States
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Software Development
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700 & Above Employee
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MBA Recruiting Coordinator
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Jun 2017 - Nov 2017
• Managed the highest volume function within Amazon MBA Recruiting by processing Senior Product Manager (Technical and Non-Technical) candidates and serving as their main point of contact • Increased speed of sourcing and scheduling candidates by 50% by leveraging list views in Salesforce • Supported recruiting activities including job postings, background checks, provide initial outreach, forecasting demand, and led tours of the Amazon campus • Displayed exceptional customer service to candidates and Amazon business partners by responding to inquiries promptly and solving complex problems that occur within the scheduling process Show less
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University of Washington
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United States
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Higher Education
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700 & Above Employee
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Writing Adviser
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Apr 2015 - Jun 2017
• I inspired conversation, empowered writers to become better critical thinkers, and helped students to better articulate their thoughts. • Provided students with one-on-one writing advice for academic papers, resumes, letters of intent for graduate school, and various other disciplines of writing • Presented on how to better support Multilingual Learners in the writing center at Praxis, a graduate conference sponsored by the UW English Department • Led a workshop on how to tutor students on resumes and cover letters for new tutors • Engaged with students from diverse backgrounds on a regular basis • Used profound listening and communication skills to identify needs and address concerns in the students writing Show less
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Liberty Mutual Insurance
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United States
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Insurance
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700 & Above Employee
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Web Design & Event Marketing Intern
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Jun 2016 - Apr 2017
• Designed and managed registration websites for internal employees and external attendees • Created presentations and marketing materials for clients • Researched and recommended meeting sites and activities that meet clients' requirements • Proofread written material to be distributed for internal communication • Prepared RFPs to potential meeting venues/hotels and participate in the evaluation and selection process. • Coordinated specific logistics of meetings, such as housing, transportation, catering, A/V, material preparation, registration and signage. • Tracked meeting and event expenditures for cost savings report on assigned meetings. Show less
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UW Public Speaking Center
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Seattle, Washington
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Speech Coach
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Sep 2014 - Jun 2015
• Provided one-on-one tutoring for students in Introduction to Public Speaking • Worked closely with international students who have trouble expressing themselves in the English language • Helped students with scripts and provided them with the skills necessary to excel in impromptu speeches, persuasive speeches and advocacy speeches • Provided one-on-one tutoring for students in Introduction to Public Speaking • Worked closely with international students who have trouble expressing themselves in the English language • Helped students with scripts and provided them with the skills necessary to excel in impromptu speeches, persuasive speeches and advocacy speeches
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Education
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2013 - 2017
University of Washington
Bachelor's degree, Communication and Psychology Major, Art History Minor -
2018 - 2018
General Assembly
UX Design Immersive Program, Design and Visual Communications, General
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