Experience

BookIt.com
• United States
• Travel Arrangements
• 100 - 200 Employee
• Sales

  • Jan 2015 - Present


Club La Vela

• United States
• Entertainment
• 1 - 100 Employee

• Bartender and Promotional Team

  • May 2014 - Jan 2015

  This job requires a vast knowledge in beverages, including craft, and mixing. Handling money and using the computer systems in a fast paced environment. Being able to provide exceptional customer service to large groups of consumers. Being able to up sale on premium liquors, and beers. Having the knowledge and experience to handle high risks situations when necessary. This job requires a vast knowledge in beverages, including craft, and mixing. Handling money and using the computer systems in a fast paced environment. Being able to provide exceptional customer service to large groups of consumers. Being able to up sale on premium liquors, and beers. Having the knowledge and experience to handle high risks situations when necessary.



General Dynamics Information Technology

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2013 - May 2014

  This job required knowledge in the Affordable Care Act and all affiliated information. Being able to multi-task and provide excellent customer service both over the phone and over the web. Keeping up to date with all information provided to us through the system. Being well versed in the computer systems that we use to ensure proper information is given and received to all necessary parties. Providing proper information to all consumers while protecting PII and PHI of every consumer that I speak to. Show less



Best Buy

• Retail
• 700 & Above Employee

• Computer Technology and Customer Service Specialist

  • Nov 2010 - May 2013

  This job required me to provide excellent customer service in person, by phone, or by web while selling products and services best fit for the customer. Supervising a team to ensure that all customers’ needs are met in a timely and friendly manner. Making sure that all customers leave satisfied, whether it was a new purchase, exchange, or repair. Maintained experience and knowledge in basic and advanced computer technologies, as well as keeping up to date with any new products that became available. Providing excellent customer service by providing correct information on all products. Creating and managing employee schedules for all employees in the department. Troubleshooting and installing software on technology that was brought in for maintenance. Obtaining certifications through specific companies such as Microsoft, Sony, Apple, and Samsung. Show less


Office Depot
• France
• Retail Office Equipment
• Customer Sales Rep.

  • Sep 2012 - Apr 2013


Arbours Apartments

• United States
• Facilities Services

• Residential Property Manager

  • Jan 2008 - Jan 2011

  This job required knowledge and skill in Microsoft Office programs such as Excel and Word. Preforming background and credit checks on all potential tenants as required by company. Managed all accounts related to Tenant information and banking. Created and approved all leases as required by company. Primary key holder for local office, in charge of following necessary steps to protect tenants PII, and all company accounts. Communicating with all upper management and keeping them up to date on site events and happenings. Show less