Stephanie Thornton
Client Support Operations Manager at NantHealth- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Brookline, New Hampshire, United States, US
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Experience
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NantHealth
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Client Support Operations Manager
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Jan 2016 - Present
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NantHealth | NaviNet®
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Provider Sales Support and Operations
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Mar 2009 - Jan 2016
Responsible for the development of reports, and dashboards in Salesforce. Assist in the development of work flows and processes for sales and sales support in Salesforce. Development and maintenance of various policy and procedural documents to provide a detailed view into tasks and work flows of the provider sales and sales support teams. Provide assistance to customers with product and payment related questions. Daily maintenance of customer accounts.
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Telephony Quality Assurance Specialist
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May 2007 - Mar 2009
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Remote Representative
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Apr 2006 - May 2007
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Education
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2018 - 2022
Lesley University
Master's degree, Elementary Education and Teaching -
2000 - 2004
University of New Hampshire
BA, History
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