Experience

Creative Artists Agency

• United States
• Entertainment Providers
• 1 - 100 Employee

• Office Manager

  • Aug 2016 - Present

  As a Jill-of-all-trades my responsibilities include: • Evaluating manuscript submissions • Liaising with purchasers and clients to finalize contracts and coordinate execution and delivery • Supporting Accounts Receivable by preparing invoices, tracking payments, and communicating with purchasers to ensure payment schedules are maintained • Overseeing completion, execution and delivery of foreign tax forms • Supporting the Chairman by maintaining weekly book and film agendas, reviewing contracts, preparing materials for book fairs, and compiling and maintaining submission lists • Posting recent and relevant news about authors to agency website and social media accounts • Maintaining display windows and archive of client books Show less



Self-Employed

• Toronto, Ontario

• Freelance Copy Editor

  • Jul 2014 - Present

  • Services include copywriting, fact-checking, proofreading, and transcribing • Clients include Maclean’s, FASHION Magazine, Men’s FASHION, Glow, and the Sivananda Ashram Yoga Retreat • Services include copywriting, fact-checking, proofreading, and transcribing • Clients include Maclean’s, FASHION Magazine, Men’s FASHION, Glow, and the Sivananda Ashram Yoga Retreat



Crema Coffee Co.

• Toronto, Ontario

• Social Media Coordinator

  • Jun 2015 - Jun 2016

  • Worked with owner to develop strategies and set audience goals • Created and scheduled social media content • Coordinated with café manager and staff to organize contests and promote mobile app • Worked with owner to develop strategies and set audience goals • Created and scheduled social media content • Coordinated with café manager and staff to organize contests and promote mobile app



Westwood Creative Artists

• Toronto, Ontario

• Intern

  • Feb 2016 - May 2016

  • Supporting the international rights department by proofreading, fact-checking, and formatting the Spring Catalogue • Writing copy for backlist titles, pitch letters, and co-agent updates • Data entry, submission review, social media, and administrative tasks including mail, filing, and digitizing author files • Supporting the international rights department by proofreading, fact-checking, and formatting the Spring Catalogue • Writing copy for backlist titles, pitch letters, and co-agent updates • Data entry, submission review, social media, and administrative tasks including mail, filing, and digitizing author files



FASHION Magazine

• Toronto, Ontario

• Editorial Intern

  • Apr 2014 - May 2014

  • Fact-checking, research, writing, proofreading, and administrative assistance • Fact-checking, research, writing, proofreading, and administrative assistance



On the Danforth magazine

• Toronto, Ontario

• Food & Drink Editor

  • Oct 2013 - Mar 2014

  • Assigned and substantively edited articles • Wrote articles for print and online • Compiled repository of content metadata from nine years of issues • Assigned and substantively edited articles • Wrote articles for print and online • Compiled repository of content metadata from nine years of issues



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Special Records Project - Contract

  • Jun 2013 - Aug 2013

  • Digitized all candidate files • Tasks included: pulling files, scanning documents, verifying uploads and file disposal • Digitized all candidate files • Tasks included: pulling files, scanning documents, verifying uploads and file disposal



York Region (The Regional Municipality of York)

• Government Administration
• 700 & Above Employee

• Temporary Staff - Finance Department

  • Jan 2013 - May 2013

  • Basic filing duties included: pulling files, photocopying, labeling files, and preparing files for storage • Used Excel to organize the Region’s development charge records • Liaised with Finance and Treasury managers to better understand the aims of the data collection and make changes to the format as needed • Reception assistance as needed • Basic filing duties included: pulling files, photocopying, labeling files, and preparing files for storage • Used Excel to organize the Region’s development charge records • Liaised with Finance and Treasury managers to better understand the aims of the data collection and make changes to the format as needed • Reception assistance as needed



Sunnybrook

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Data Verification - Contract

  • Nov 2012 - Nov 2012

  • Verified physician contact information using the CPSO website and Sunnybook’s internal database • Contacted physicians or their assistants to confirm contact information when necessary • Formatted contact list for upload to internal database and Outlook • Verified physician contact information using the CPSO website and Sunnybook’s internal database • Contacted physicians or their assistants to confirm contact information when necessary • Formatted contact list for upload to internal database and Outlook



Preferred Health Care Services

• 170 Red Maple Rd, Richmond Hill, ON L4B 4T8

• Employee Care Specialist Assistant

  • Feb 2012 - Sep 2012

  • Monitored, investigated, and resolved discrepancies in Telephony entries • Transferred timesheets into GoldCare (GC) database • Entered and tracked late timesheet entries and adjustments using Excel • Filed and maintained hardcopies of timesheets and adjustments • Ran reports in GC for billing purposes • Communicated with front-line staff and the Corporate Payroll department to resolve billing errors • Assisted with training sessions for the launch of a new GC mobile application • On-call reception service in the event of the Receptionist’s absence • In the absence of the Education Program Coordinator and Event Planner responsibilities included: maintaining and updating the Education calendar, placing orders for catered education events, creating and submitting the Education Department’s batch reports, and responding to requests and enquiries about upcoming events Show less



Preferred Health Care Services

• Hospitals and Health Care
• 1 - 100 Employee

• Client Care Specialist and Nurse Manager Administration

  • Jul 2009 - Dec 2011

  • Responsible for coordinating schedules for Personal Support Workers • Communicated with clients to ensure services needs were met • Liaised with Ontario’s Community Care Access Centre (CCAC) in regards to client services • Worked with Employee Care Specialists to ensure billing deadlines met • Prepared and recorded distribution of supplies to Personal Support Workers • Respected confidentiality standards and maintained an organized work space to ensure sensitive documents were not compromised • Recorded events and client status using GoldCare (GC) database • Worked with nurse managers to resolve issues with clients and Personal Support Workers • Managed the electronic delivery of all nurse manager reports • Recorded and tracked nurse manager reports using Excel and GC to meet CCAC deadlines • Communicated with nurse managers to ensure quality of documentation • Filing, data entry, mailing Show less



Magnolia Silver Jewellery Group

• 9350 Yonge Street Suite Richmond Hill

• Assistant Manager

  • Jun 2007 - May 2009

  • Educated and advised customers • Used Jewelry database to find items customers were unable to find in the store • Managed employee scheduling • Assisted Manager with the bi-annual inventory check • Directed 2-4 employees and ensured their task quality • Cleaned and rearranged jewelry displays • Educated and advised customers • Used Jewelry database to find items customers were unable to find in the store • Managed employee scheduling • Assisted Manager with the bi-annual inventory check • Directed 2-4 employees and ensured their task quality • Cleaned and rearranged jewelry displays



BitterSweet

• Norway
• Retail Art Supplies
• 1 - 100 Employee

• Sales Associate

  • Mar 2005 - Apr 2007

  • Encouraged multiple item sales and completed transactions • Informed potential customers of promotions • Stocked display cases, arranged jewelry, and maintained tidy work place • Maintained order and neatness of stock boxes • Processed and completed jewelry repairs • Encouraged multiple item sales and completed transactions • Informed potential customers of promotions • Stocked display cases, arranged jewelry, and maintained tidy work place • Maintained order and neatness of stock boxes • Processed and completed jewelry repairs



NRC Picker Group Canada Research Company

• Client Satisfaction Surveyor

  • Dec 2003 - Feb 2004

  • Interviewed primarily elderly recipients of health care services • Entered data from surveys • Participated in mailing processes • Interviewed primarily elderly recipients of health care services • Entered data from surveys • Participated in mailing processes