Experience

Bridger Insurance Services

• United States
• Insurance
• 1 - 100 Employee

• Claims Supervisor

  • Dec 2021 - Present

  Pleasanton, California, United States



Global Hawk Insurance Company (RRG)

• United States
• Insurance
• 1 - 100 Employee

• Litigation Adjuster

  • Jan 2016 - Jun 2020

  Livermore,CA As a litigation adjuster I am responsible for investigating escalated claims that have possible litigation exposure and handling them to resolution. In my role I review the current claim file and make recommendations to management regarding direction, exposure and expense. I interview parties and gather pertinent information necessary to resolve the file. I schedule additional surveillance, scene reconstruction and any other necessary items. I am responsible for reviewing coverage… Show more As a litigation adjuster I am responsible for investigating escalated claims that have possible litigation exposure and handling them to resolution. In my role I review the current claim file and make recommendations to management regarding direction, exposure and expense. I interview parties and gather pertinent information necessary to resolve the file. I schedule additional surveillance, scene reconstruction and any other necessary items. I am responsible for reviewing coverage, completing liability and damages investigation, directing in-house and outside counsel in resolving litigated and non-litigated claims with claimants and attorneys in 48 states.

• Claims Adjuster

  • Jan 2014 - Jul 2016

  Livermore, CA Investigate and process insurance claims filed by policy holders. Interview claimant and witnesses to gather pertinent information. Handle and process variety of commercial liability claims. Handle property claims involving damage to buildings and structures, or liability claims involving personal injuries or third-person property damage from liability situations, such as motor vehicle accidents or alleged negligent behavior. Handles Errors and Omissions claims. Work with underwriters to verify… Show more Investigate and process insurance claims filed by policy holders. Interview claimant and witnesses to gather pertinent information. Handle and process variety of commercial liability claims. Handle property claims involving damage to buildings and structures, or liability claims involving personal injuries or third-person property damage from liability situations, such as motor vehicle accidents or alleged negligent behavior. Handles Errors and Omissions claims. Work with underwriters to verify that coverage applies through an insurance policy. Evaluate damages to ascertain compensation amount. Consult police, worker’s compensation lien and hospital records. Consult with accountants, various insurance companies, lawyers, and physicians to get expert evaluation. Examine photographs and take statements. Listen to or watch audio or video surveillance. Evaluate all information to determine how claim should be handled. Negotiate, approve and authorize payment with adjusters, claimant, and/or subrogation companies to settle claim. Work with attorneys to defend insurer's position is claim is contested. Issue payout amounts. Prepare and present claims to insurance companies. Handled complex claims including multiple/heavy bodily injuries claims, high payout claims, life care, etc. Able to carry load of 100+ claims including complex and high exposure.



Associated Builders and Contractors

• United States
• Construction
• 400 - 500 Employee

• Apprenticeship Program Administrator

  • Apr 2009 - May 2013

  Livermore, CA Responsible for full cycle recruiting. Expedite orientation process for five non-profit apprenticeship programs (over 350+ apprentices). Generate application through on-line application database. Enter all application in MS database. Screen, test, and orientate new prospects. Administer testing for each individual trade. Complete intake of apprentice to include orientation process and drug screen. Maintain discretion and work with apprentice that did not pass drug screening to evaluate next… Show more Responsible for full cycle recruiting. Expedite orientation process for five non-profit apprenticeship programs (over 350+ apprentices). Generate application through on-line application database. Enter all application in MS database. Screen, test, and orientate new prospects. Administer testing for each individual trade. Complete intake of apprentice to include orientation process and drug screen. Maintain discretion and work with apprentice that did not pass drug screening to evaluate next steps. Prepare class paperwork for upcoming apprenticeship training. Correct and enter grades in national database system. Maintain and upload to national NCCER database. Enter apprentice certifications. Process monthly timecards for all apprentices. Great attention to detail. Maintain discretion in apprentice disciplinary hearing. Input results from hearing into individual apprentice files. Able to meet strict deadlines as provided by staff as well as the State of California. Contributed to the planning of annual graduation ceremony for apprentices of the various trades. Show less



Express Employment Professionals

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Staffing Consultant

  • Apr 2003 - Apr 2009

  Pleasanton, CA Responsible for full cycle recruiting (Source, screen, interview, negotiate contracts, hire, applicant tracking, terminations, and exit interviews). Responsible for new hire process, such as orientation. Create, update, and document job descriptions to be posted on multiple job boards, both hard copy as well as electronically for internet web use. Worked closely with EDD, local technical job outlets, junior colleges, as well as other sources of recruitment. Maintain close relationship with… Show more Responsible for full cycle recruiting (Source, screen, interview, negotiate contracts, hire, applicant tracking, terminations, and exit interviews). Responsible for new hire process, such as orientation. Create, update, and document job descriptions to be posted on multiple job boards, both hard copy as well as electronically for internet web use. Worked closely with EDD, local technical job outlets, junior colleges, as well as other sources of recruitment. Maintain close relationship with clients who include Human Resources Managers, department heads, as well as CEO and owners of mid to large size businesses locally in the tri-valley area. Responsible for expediting drug, education, and background screens as well as employment and reference checks. Vast knowledge of California employment laws, ADA laws, as well EEOC requirements. Deal with conflict resolution between associates and clients. Process weekly payroll for associates. In charge of visits to client site to ensure associate safety within the client’s surroundings. Responsible for meeting weekly sales quotas by cold calling to local businesses. Maintain receivables to ensure no escalations over 45 days. Provide administrative support to other office personnel. Responsible for generation of leads through cold and warm calling. Gain appointments with decision makers. Attend networking events in the Tri-Valley and San Leandro area. Negotiate contracts, wages and conversion time. Create and build important relationship with local chamber of commerce, and city officials. Implemented various marketing campaigns as designed by the corporate office. Responsible for account management. Show less