Head of English Shanghai United International School Gubei

• Sep 2020 - Present

English Language and Literature Secondary Teacher / IBDP

• Aug 2019 - Oct 2021

Project Executive

• Sep 2018 - Aug 2019

Facilitating business development for local businesses involved in two key national projects. Bespoke target setting in alignment with national aims and objectives. Responsible for keeping businesses up to date with 1-1 contact and social media. Working closely with other regional DMO's to support the success of the project and share best practice. Facilitating business development for local businesses involved in two key national projects. Bespoke target setting in alignment with national aims and objectives. Responsible for keeping businesses up to date with 1-1 contact and social media. Working closely with other regional DMO's to support the success of the project and share best practice.

Teacher of English and History

• Aug 2014 - Jun 2017

Worked as an English teacher across KS3, KS4 and KS5 over a three year period. Also taught History and RE to KS3 level. Head of Merlin House for 2 years. Extra curricular responsibilities included debating clubs, Duke of Edinburgh and girls football. Worked as an English teacher across KS3, KS4 and KS5 over a three year period. Also taught History and RE to KS3 level. Head of Merlin House for 2 years. Extra curricular responsibilities included debating clubs, Duke of Edinburgh and girls football.

CNST Administrator

• Dec 2012 - May 2013

Employed to support five senior managers within the Obstetrics and Gynaecology department. Key responsibilities include support during a major departmental audit to update departmental guidelines, co-ordination of Governance and Board meetings, management of diaries and support in managing HR issues including absence management and recording and monitoring of HR departmental information. Employed to support five senior managers within the Obstetrics and Gynaecology department. Key responsibilities include support during a major departmental audit to update departmental guidelines, co-ordination of Governance and Board meetings, management of diaries and support in managing HR issues including absence management and recording and monitoring of HR departmental information.

Business Unit Secratary

• Sep 2012 - Dec 2012

Employed as a support to five senior management figures within the child health department and the wider executive team. Key responsibilities include co-ordinating governance, bard, audit and cost review meetings, management of Outlook diaries and meetings, handling of sensitive patient and staff information, recording of training and appraisal information and arranging travel to conferences and training. Employed as a support to five senior management figures within the child health department and the wider executive team. Key responsibilities include co-ordinating governance, bard, audit and cost review meetings, management of Outlook diaries and meetings, handling of sensitive patient and staff information, recording of training and appraisal information and arranging travel to conferences and training.

Business Support Manager

• Nov 2011 - Aug 2012

Employed to performance manage multiple client contracts and fully manage all aspects of the relationship with employees employed on client sites. • Customer Service: Demonstrate commitment to and effectively manage all client expectations and inability to meet expectations ensuring consistent communications through out • Business Management: Ensure quality and cost effectiveness in approach and demonstrate support for cultural change programmes that drive brand value and strategy and promote improvement in alignment with business targets and overall remit. Responsibilities include delivery of a cost effective service through maintenance of service, adherence to contract, efficient management of compensation to clients, promoting the recovery of debt, efficient management of material delivery to client sites etc. • HR: Solid understanding of HR and payroll procedures and ability to effectively manage the employer employee relationship using respect, communication and overall knowledge of employee rights. Essential knowledge of TUPE regulations, telephone based recruitment to site, correct procedure in administration of new contracts, starter packs, resignations, holiday and holiday procedure, absence management and delivering upon grievance and disciplinary and efficient use of the payroll system.

Project Adminstrator

• Sep 2011 - Nov 2011

Employed to support the wider project team in the Change Management Department. Involved in a data cleanse exercise of the I-trent system to transfer information onto a centralised personal account system for employees to manage personal information and records. Involved in handling telephone and e-mail queries, organising webinairs and training sessions and processing and recording holiday entitlement information. Employed to support the wider project team in the Change Management Department. Involved in a data cleanse exercise of the I-trent system to transfer information onto a centralised personal account system for employees to manage personal information and records. Involved in handling telephone and e-mail queries, organising webinairs and training sessions and processing and recording holiday entitlement information.

Administrator

• May 2011 - Oct 2011

Employed as an administrator processing and scoring asbestos management surveys for housing association clients. Creating packs for asbestos surveyors prior to surveys. Handling tenant, surveyor and client queries by telephone. Updating the system by scanning, e-mailing and updating company Sage systems at each stage of the process. Creating plans depicting presence of asbestos in surveyed properties. Employed as an administrator processing and scoring asbestos management surveys for housing association clients. Creating packs for asbestos surveyors prior to surveys. Handling tenant, surveyor and client queries by telephone. Updating the system by scanning, e-mailing and updating company Sage systems at each stage of the process. Creating plans depicting presence of asbestos in surveyed properties.

Project Officer

• May 2010 - Mar 2011

Employed as a project officer for the Department of Communities and Legal Government for the employment mobility scheme ‘JobMoves’. Key responsibilities included management of an advice service for social housing tenants moving within the sector and around the North for employment; and production of a final report DCLG including research on existing Choice Based Lettings and allocations schemes. Employed as a project officer for the Department of Communities and Legal Government for the employment mobility scheme ‘JobMoves’. Key responsibilities included management of an advice service for social housing tenants moving within the sector and around the North for employment; and production of a final report DCLG including research on existing Choice Based Lettings and allocations schemes.

Tenant Liaison Officer

• Nov 2009 - May 2010

Played a fundamental role as part of the project management team on four planned maintenance programmes affecting over 100 tenants each within a four week turnaround. Played a fundamental role as part of the project management team on four planned maintenance programmes affecting over 100 tenants each within a four week turnaround.

Tenant Liaison Officer

• Mar 2009 - Nov 2009

Played a fundamental role as part of the project management team on four planned maintenance programmes affecting over 100 tenants each within a four week turnaround. Played a fundamental role as part of the project management team on four planned maintenance programmes affecting over 100 tenants each within a four week turnaround.

Flood Co-ordinator

• Oct 2008 - Mar 2009

Large scale collaboration with consultants, contractors and the client organisation to rehouse tenants affected by the Morpeth floods; resulted in successful rehabilitation of affected tenants within six months and CMH went on to win a Construction award for their efforts. Large scale collaboration with consultants, contractors and the client organisation to rehouse tenants affected by the Morpeth floods; resulted in successful rehabilitation of affected tenants within six months and CMH went on to win a Construction award for their efforts.

HR Officer/ Temporary Minute Taker

• Sep 2008 - Oct 2008

Although initially employed as a minute taker, I was soon asked by the interviewers to assist more actively in the selection of 10 out of 40 candidates for a management role. Also to provide detailed feedback to both successful and unsuccessful candidates in a three week turn-around period. Although initially employed as a minute taker, I was soon asked by the interviewers to assist more actively in the selection of 10 out of 40 candidates for a management role. Also to provide detailed feedback to both successful and unsuccessful candidates in a three week turn-around period.

Customer services assistant

• Jun 2008 - Aug 2008

Recording and update of tenant profile information and waiting list applications to clear backlog of applications. Recording and update of tenant profile information and waiting list applications to clear backlog of applications.

Administration Assistant

• Oct 2007 - May 2008

Clerical support to the DMA department on Incapacity Benefit at DWP to clear backlog. Clerical support to the DMA department on Incapacity Benefit at DWP to clear backlog.