Stephanie Taylor
Executive Business Manager at Tenants Queensland- Claim this Profile
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Bio
Credentials
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✅ Company Director’s Course
Australian Institute of Company DirectorsMar, 2022- Oct, 2024 -
✅ Certificate IV in Investigations - Detective
Australian Federal Police
Experience
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Tenants Queensland
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Australia
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Non-profit Organization Management
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1 - 100 Employee
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Executive Business Manager
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Jan 2022 - Present
☛ Core Role Deliverables ► Leads and manages Corporate Service portfolios – HR, IT, Finance, Assets, Risk, Governance and Learning & Development. Contributes to the development of strategic plans and organisational vision; ► Develops operational plans to achieve strategic goals, including develops and implements frameworks for cultural alignment, staff wellbeing, HR processes and practices, information technology, risk, governance, workplace, health and safety, financial sustainability and responsible resource management. Reports to the CEO, Board and Board Sub-committees (People & Culture, Finance & Risk) ► Negotiating new Enterprise Agreement: ►Leads, manages and develops reporting (Finance, HR, IT, Assets, Risk, Governance/Assurance). Advisor to Senior Leadership Team on all corporate matters and operational performance; ► Oversees all aspects of business operations to ensure impact and success; ► Develops, implements and ensures compliance with business policies and procedures. Identifies efficiencies and manages large scale change driving continuous improvement and streamlining processes and systems; ►Maintains data integrity while ensuring effective management of organisational ICT requirements; ► Ensures responsible governance of and compliance with legislation, regulation and corporate commitments as required by Board, Members, Funders and clients meeting all reporting obligations; ► Builds high performance culture that is commercially astute whilst remaining people and client focused; and ► Acts as CEO when required. Show less
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Jabiru Community Services
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Quality & Risk Manager
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Jul 2021 - Jan 2022
☛ Core Role Deliverables ► Working directly with the Board Members to develop and imbed quality and risk management frameworks, including strategic and operational risk registers, and establishment of a Quality, Risk and Safety Consultative Committee with reporting lines, which is now embedded into BAU and elevated throughout the NFP, with direct reporting into the Board ► Establishing a standardized contract performance framework for contractor management that ensures agency staff meet standards all required standards for employment under Safeguarding Children Framework, and working closely with the Finance Team to cost new initiatives, and create business cases ► Working collaboratively to simplify the operationalizing of strategic plans, systems and processes, so-as to create positive change that in-turn supports the vision of the organization, which is “to enable safe and fulfilling lives for young people through wellbeing services and community engagement” ► De-risking the organization by developing a QA/QC Framework for legislative compliance, using client/stakeholder survey data to improve the user experience (i.e. client satisfaction levels), and optimizing opportunities to win tenders. ☛ Special Project: Realignment of the Safeguarding Children Framework to achieve Safeguarding Children Accreditation ► Realigning the Safeguarding Children Framework to implement the 7 safeguarding standards, including development and implementation of HR practices and systems, optimizing reporting forms and reporting lines, and creating management strategies to reduce incidents and maximize overall service delivery ► Influencing the GM’s to lead the activities required for Accreditation by facilitating a project planning workshop (using agile methodology) to help them recognize the impact of competing project priorities, the work and resources required, proposed schedule, and project tracking to ensure success. Show less
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Themis Group P/L & Sonlor P/L
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Brisbane, QLD
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Owner & Director
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Nov 2016 - Jun 2021
I created, developed & operated Themis Group & Sonlor as business consultancies, providing expert Board advisory, project management, risk management, business management, business continuity, & disaster management services for a range of clients, including the Department of Justice & Attorney-General. Core role deliverables & contract engagements included: ☛ Core Role Deliverables ► All aspects of revenue generation, business development & business management, including the development & implementation of strategic plans to achieve organic growth across multiple business streams, client relationship management, contract management, P&L management, & ensuring year-on-year revenue growth ► Development & implementation of enterprise governance, compliance & management systems for clients, including implementation & optimization of operational policies & procedures, project management methodologies, risk management frameworks, codes of conduct, & the inculcating of innovative business practices. ☛ Key Contract: Director, Recording & Transcription (Transition) - Department of Justice & Attorney-General (Jan 2019 - July 2021) ► As a key member of the Executive Team, worked directly to the Project Board to lead a major transformational change project (using agile methodology) for QLD Courts & Tribunals, which included strategic & operational planning for seamless integration of a new in-house recording & transcription model ☛ Additional Projects with the Department of Justice & Attorney-General ► Reviewed outcomes & developed a governance framework for the Lawful Detention Expert Reference Group (LDERG), which was a whole of criminal justice senior-level group established to mitigate lawful detention errors ► Designed & implemented a state-wide fit-for-purpose governance framework, including all associated policies & procedures for Court Services QLD ► Reviewed Integrated Criminal Justice to build a whole-of-criminal justice framework. Show less
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QGC
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Australia
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Oil and Gas
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400 - 500 Employee
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Functional Head of Disaster Management & Emergency Response
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Nov 2014 - Sep 2016
QGC was a BG-Group Business until Shell Australia acquired them in 2017. The now Shell-operated QGC Venture is one of Australia's leading natural gas producers, supplying +75 petajoules of gas to Australian customers in 2017. QCLNG is a $multi-billion mega-project, with operations incorporating 2,600 CSG (coal seam gas) wells, 24 field compression stations, 6 central processing plants, 2 water treatment plants and a 2-Train LNG export facility on Curtis Island. My core role deliverables included (but weren’t limited to):► Managed and developed an internal team and external contracted services (encompassing +100 personnel) to ensure the embedding of functional, sustainable and cost-effective Disaster Management and Emergency Response services for QCLNG Upstream and Downstream, and reported directly to the Managing Director and Executive► Built and embedded a culture based on respect, diversity and inclusiveness across a very large and geographically dispersed FIFO workforce, and aligning my actions and reactions to those values and attitudes► Managed the sourcing strategy for the new contract, mobilized new contractors, demobilized outgoing contractors with no interruption to production, and managed cultural change in a large and dynamic business► Delivered disaster management and emergency response frameworks, policies and guidelines, and delivered crisis management training across the business and to the Executive Team► Increased contract performance for the key security and emergency contract across the LNG business, which banked $multi-million efficiencies. Show less
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Principal Risk & Governance Adviser
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Jul 2011 - Nov 2014
► Developed and implemented strategic and operational risk management frameworks, designed systems for reporting enterprise risks and mitigations to the Executive Team, and created and facilitated risk workshops designed to identify risk, and develop mitigation and treatment plans with clearly articulated responsibilities and accountabilities► Designed and implemented compliance systems, policies, procedures, audit programs, risk registers, heat maps, and a range of associated documents used for risk monitoring and reporting ► Influenced senior managers to actively identify and mitigate areas of risk, and to drive business reforms underpinned by sound proposals for change. Show less
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Australian Federal Police
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Australia
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Law Enforcement
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700 & Above Employee
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Detective Commander & Senior Executive Officer
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Feb 2005 - Mar 2011
The Australian Federal Police (AFP) is the national and principal federal law enforcement agency of the Australian Government. As Detective Commander and Senior Executive Officer, I led large national and international teams across diverse portfolios, including National Security and Cyber Operations, and Online Child Protection. My core role deliverables included (not limited to):► Successfully led, managed and mentored specialist portfolios encompassing +300 operational officers investigating complex and sensitive crimes against Australian interests, took responsibility for the health and wellbeing of staff working on highly sensitive matters, and managed $multi-million OPEX budgets ► Established strong stakeholder relationships with international partners while attached to the Embassy of Australia in Washington DC, and led delegations to SE Asia to assist in building the capability of law enforcement and justice systems for developing countries such as Indonesia and The Philippines► Coached my direct reports to ensure they had all the skills and resources required to inspire their teams to performance, and championed a culture based on shared values and behaviours, and a mutual strive for operational excellence► Influenced strategic decision-making and policy development while attached to the Office of the (then) Attorney General and Minister for Home Affairs at Parliament House, ACT► Developed high level policy papers leading to collaborative international responses to national security and cyber crime► Developed and delivered strategic recommendations and government policy on national security and cyber crime ► Maintained appropriate internal and external communications at all times, including media communications► Risk management associated with staff travelling to and operating in high-risk countries. Show less
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Federal Agent
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1988 - 2005
► Led multi-discipline operational teams investigating complex and sensitive matters across national jurisdictions and overseas, and seconded to numerous multi-agency tasks forces, the Australian Crime Commission, and ACT Police.
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Education
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2021 - 2021
Australian Institute of Company Directors
Graduate Company Director's Course -
2011 - 2013
The University of Queensland
▶ Master of Business Administration - MBA, Business -
1997 - 1997
Australian Institute of Management
▶ Graduate Certificate in Management -
2007 -
Australian Institute of Police Management (AIPM)
▶ Graduate Certificate in Executive Leadership, Executive Leadership -
Edith Cowan University
▶ Bachelor of Arts (B.A.), Justice Studies and Business
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