Stephanie Szymanski
Call Center Supervisor at Soaring Eagle Casino & Resort- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Shepherd, Michigan, United States, US
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Experience
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Soaring Eagle Casino & Resort
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United States
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Gambling Facilities and Casinos
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1 - 100 Employee
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Call Center Supervisor
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Dec 2019 - Present
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Call Center Team Lead
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Sep 2015 - Dec 2019
Supervise and train agents in a facility able to accommodate 45 agents. Oversee daily operations of the call center.
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Call Center Agent
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Aug 2008 - Sep 2015
Taking calls and making reservations for 5 separate properties as well as handling all switchboard calls.
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Casino Housekeeper
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Aug 2007 - Aug 2008
Maintain the cleanliness of casino floor and slot machines.
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Lake Roller Rink
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United States
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Health, Wellness & Fitness
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Floor Guard
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May 2000 - May 2006
Oversee skaters to maintain safety. Oversee skaters to maintain safety.
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Education
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Mid Michigan Community College
Associate's degree, General Studies
Community
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