Managing Director, Operations

• Jan 2023 - Present

EVP, Operations Lead

• Oct 2017 - Jan 2023

VP/Director, Project Management

• Jul 2017 - Oct 2017

VP/Director, Project Management

• Mar 2017 - Jul 2017

- Establish methodologies intended to maximize operational efficiency for the agency - Create an environment of continuous improvement by evaluating the effectiveness of tools and processes - Foster relationships with key stakeholders, including senior-level clients and internal agency leadership, to drive organizational change - Participation in new business efforts, including scope, timeline and staff plan development - Proactive management of agency staff plan to achieve and exceed utilization and revenue margin targets - Ensure appropriate cross-capability talent mix for current and upcoming work - Mentoring and career development for a team of 10+ project managers, ranging from senior to associate level - Currently managing portfolio of >$20MM in annual revenue, comprised of multiple and varying-size initiatives Show less

VP/Director, Project Management

• Jun 2015 - Mar 2017

Evolvr, a subsidiary of Digitas Health, is a nimble, strategic, media-savvy and digitally native agency creating and delivering breakthrough communications. The agency for the change agents in healthcare.- Operations and project management lead for the 60-person agency- Partnered with agency senior leadership to transform the agency "ways of working" with the goal of creating a more nimble staffing and production model- Managed a team of 10+ project managers, ranging from senior to associate level Show less

Director, Project Mangement

• Jan 2015 - May 2015

Director, Project Management

• Jun 2010 - Dec 2014

- Accountable for risk mitigation and coordination of a cross-functional team across entire global account (6 individual regional teams)- Reviewed estimates, scopes and timelines created by project management staff- Orchestrated and prioritized all active work streams to optimize team effectiveness and resource allocation- End-to-end financial responsibility for assigned client portfolio including staffing forecast, revenue forecast and margin management- Responsible for professional growth and development of 3-5 direct reports, including training, mentoring and performance appraisals Show less

Senior Manager, Project Management

• Apr 2008 - May 2010

- Developed and maintained tools to manage complex client engagements, comprised of multiple projects and campaigns- Facilitated weekly internal financial review and monthly client financial reconciliation meetings- Partnered with marketing lead to review timeline and project financials with clients, as needed- Participated in annual brand planning efforts by providing high-level cost estimates and coordinating and contributing to creative brainstorms- Project portfolio included brand campaign evolution, display media, responsive design website and multiple email campaigns Show less

Manager, Project Management

• Apr 2007 - Apr 2008

- Responsible for contingency planning and risk mitigation at project level- Developed and implemented detailed project plans to ensure tasks and deadlines were achieved on time and on budget- Responsible for project financials from estimating hours to projecting project-level revenue forecast - Communicated deliverables and deadlines to clients, and other agency teams to manage project expectations- Drafted scope and change of work documentation utilizing standard agency best practices Show less

Associate Project & Traffic Manager

• Nov 2005 - Apr 2007

- Supported team of 3 senior project managers in the management and execution of approved client tactics- Developed, maintained and distributed daily “hot sheet” for all active projects- Integral in defining APTM role and responsibilities- Active participant in agency task force established to develop standards for new internal SharePoint site

Assistant Production Manager

• Nov 2002 - Nov 2005

Supported Senior Production Manager in the management and development of digital and traditional marketing materials (300+ page annual catalog, variety of direct mail, email campaigns, web site redesign) for the internal marketing department. - Implemented workflow and trafficking system for all projects within marketing department - Managed all freelance production artists and designers - Coordinated projects with external vendors (i.e. printers, ad agencies, binderies, etc.) - Attended press runs, including 12 cover versions for a 300-page catalog - Assisted creative director with design & production of numerous marketing materials (i.e. direct mail, catalogs, emails, web pages, trade show signage, etc.) Show less

Production Artist

• Jun 2002 - Nov 2002

Worked as point person for all design needs for internal agency division of Pennsylvania Real Estate Investment Trust. Clients included: Cherry Hill Mall, Willow Grove Park, Moorestown Mall, Echelon Mall, Exton Square, Plymouth Meeting Mall. - Prepared jobs for output and transmitted files to multiple vendors and publications - Worked with art director on production of posters, ads, directories, etc. for multiple print campaigns Worked as point person for all design needs for internal agency division of Pennsylvania Real Estate Investment Trust. Clients included: Cherry Hill Mall, Willow Grove Park, Moorestown Mall, Echelon Mall, Exton Square, Plymouth Meeting Mall. - Prepared jobs for output and transmitted files to multiple vendors and publications - Worked with art director on production of posters, ads, directories, etc. for multiple print campaigns