Stephanie Sosa-Patino
Sales Support at Pro Reps West- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Liz Gutierrez
I've had the pleasure of working with Stephanie as a liaison for warranty service in the restaurant industry. During this time she has regularly excelled in communication, organization and exhibited impeccable service awareness. I know when Stephanie is involved we'll both be working towards the same goal: customer satisfaction.
Liz Gutierrez
I've had the pleasure of working with Stephanie as a liaison for warranty service in the restaurant industry. During this time she has regularly excelled in communication, organization and exhibited impeccable service awareness. I know when Stephanie is involved we'll both be working towards the same goal: customer satisfaction.
Liz Gutierrez
I've had the pleasure of working with Stephanie as a liaison for warranty service in the restaurant industry. During this time she has regularly excelled in communication, organization and exhibited impeccable service awareness. I know when Stephanie is involved we'll both be working towards the same goal: customer satisfaction.
Liz Gutierrez
I've had the pleasure of working with Stephanie as a liaison for warranty service in the restaurant industry. During this time she has regularly excelled in communication, organization and exhibited impeccable service awareness. I know when Stephanie is involved we'll both be working towards the same goal: customer satisfaction.
Experience
-
Pro Reps West
-
United States
-
Food and Beverage Services
-
1 - 100 Employee
-
Sales Support
-
Aug 2017 - Present
Chain AccountsDealer Sales, Order Entry, Service Estimating/ QuotesFactory ReportsAssist with Marketing Chain AccountsDealer Sales, Order Entry, Service Estimating/ QuotesFactory ReportsAssist with Marketing
-
-
-
-
Key Accounts Manager
-
Aug 2014 - Jun 2017
I helped oversee the company's top accounts alongside the sales team in multiple tasks:Keep track of current account issues - i.e. shipments, service, follow-up.Help design processes and work flow as the company growsEstimating/QuotesAccurately process customer transactions (quotes and sales orders)Respond to customer sales inquiries and requestsCommunicating/ help negotiating price requestsProcess/communicate sales orders with the sales teamAssist with customer information (i.e. contacts, pricing sheets, ongoing projects) and funnel information to the sales teamCreating spreadsheets with project info on our product linesAssist Customer Service and the Design Department daily on projects
-
-
Customer Service/ Customer Service Manager
-
Dec 2006 - Jul 2014
I helped oversee the company's top accounts, managed a team of four, assisted in training and handled other tasks including:Keep track of current account issues - i.e. shipments, service, follow-up.Help design processes and work flow as the company growsEstimating/QuotesAccurately process customer transactions (quotes and sales orders)Respond to customer sales inquiries and requestsCommunicating/ help negotiating price requestsProcess/communicate sales orders with the sales teamAssist with customer information (i.e. contacts, pricing sheets, ongoing projects) and funnel information to the sales team
-
-
Community
