Experience

ASAP Skin Products

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Field Trainer

  • Feb 2023 - Present



CHANEL

• United Kingdom
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Senior Therapist

  • Nov 2019 - Oct 2021

  Pre-opened exclusive treatments to CHANEL and Harrods. Running the operations of treatments and all press events. 3 weeks training in CHANEL HQ in Paris. Involved in retail training & treatment training for retail and therapist. Building and maintaining a loyal client base. Creating reports of senior management and head office. Involved in creating and developing new protocols during COVID-19. One of the first Prive ambassadors for CHANEL within Harrods Pre-opened exclusive treatments to CHANEL and Harrods. Running the operations of treatments and all press events. 3 weeks training in CHANEL HQ in Paris. Involved in retail training & treatment training for retail and therapist. Building and maintaining a loyal client base. Creating reports of senior management and head office. Involved in creating and developing new protocols during COVID-19. One of the first Prive ambassadors for CHANEL within Harrods



Odyssey Health Club

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Senior Therapist

  • Jan 2018 - Nov 2019

  Senior therapist within an award-winning health club and spa. Conducting treatments in VIP clients and running events within the club. Maintaining a regular and loyal client base and always hitting KIPs for treatment bookings and retail. Cancer wellness trained being able to contract treatments on clients with cancer. Published an article in Professional Loft magazine on how and why the skin changes Senior therapist within an award-winning health club and spa. Conducting treatments in VIP clients and running events within the club. Maintaining a regular and loyal client base and always hitting KIPs for treatment bookings and retail. Cancer wellness trained being able to contract treatments on clients with cancer. Published an article in Professional Loft magazine on how and why the skin changes



Espirt spa recruitment (temp agency)

• London, United Kingdom

• Spa Therapist

  • Aug 2017 - Jan 2018

  Agency therapist working 5* hotels/boutiques within London. Requested frequently by, Corinthia, House of Elemis, Café Royal, Berkeley hotel, and The Lanesborough. Ability the adapt to different working environments and standards. Carrying out treatments on VIP clients within the hotel. Recommending products to continue a 5* client experience. Agency therapist working 5* hotels/boutiques within London. Requested frequently by, Corinthia, House of Elemis, Café Royal, Berkeley hotel, and The Lanesborough. Ability the adapt to different working environments and standards. Carrying out treatments on VIP clients within the hotel. Recommending products to continue a 5* client experience.



The St. Regis Dubai Al Habtoor Polo Resort & Club

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Lead Therapist

  • 2017 - Aug 2017

  Lead therapist for the pre-opening team of the new 6-room spa at the polo resort. Worked closely with spa director & manager to train therapists in St Regis & Westin hotels. Responsible for spot-checking when the spa completed construction and running the operation of creating a high-standard working environment. Motivating the spa team in retail sales and hitting monthly targets. Creating a bespoke treatment for the report and spa with an ESPA trainer. Conducting treatments on VIP clients within the hotel group. Show less



Aromatherapy Associates

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Lead Therapist

  • 2016 - 2017

  Assisting management in the operations of the flagship boutique in Knightsbridge. Contacting the full range of Aromatherapy Associates treatments. Becoming an ambassador when the boutique closed. Working in high-end retail stores, Liberty, Harvey Nichols, Fortnum & Mason. VIP & press treatments in retail stores and pop-up venues. Hitting all retail and treatment targets within all retail stores. Recognized for exceptional customer service. Assisting management in the operations of the flagship boutique in Knightsbridge. Contacting the full range of Aromatherapy Associates treatments. Becoming an ambassador when the boutique closed. Working in high-end retail stores, Liberty, Harvey Nichols, Fortnum & Mason. VIP & press treatments in retail stores and pop-up venues. Hitting all retail and treatment targets within all retail stores. Recognized for exceptional customer service.



Cowshed Primrose Hill

• London, United Kingdom

• Beauty Therapist

  • 2015 - 2016

  Part of working with a large team of 15 therapists and carrying out a high standard of treatments. Hitting treatments and retail targets monthly. Treatments on VIP clients. Helping with the running of the spa and working as a team. Part of working with a large team of 15 therapists and carrying out a high standard of treatments. Hitting treatments and retail targets monthly. Treatments on VIP clients. Helping with the running of the spa and working as a team.



QMS Medicosmetics

• Germany
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Esthetician

  • 2014 - 2015

  Skin specialist and ambassador for QMS. Working in the only flagship clinic in London. VIP & Press clients when promoting and new treatment or product. Hitting monthly targets for both retail and treatments. Maintaining a regular client base and achieving the best skincare results Skin specialist and ambassador for QMS. Working in the only flagship clinic in London. VIP & Press clients when promoting and new treatment or product. Hitting monthly targets for both retail and treatments. Maintaining a regular client base and achieving the best skincare results



Groom

• Melbourne, Australia

• Beauty Therapist

  • 2011 - 2014

  Working within 6 salons within Melbourne while studying at Elly Lukas. Reception and treatment duties. Hitting daily KPIs and maintaining regular clients. Assisting with large stock control for all stores and maintenance within all salons. Working with a wide range of different teams and management. Working within 6 salons within Melbourne while studying at Elly Lukas. Reception and treatment duties. Hitting daily KPIs and maintaining regular clients. Assisting with large stock control for all stores and maintenance within all salons. Working with a wide range of different teams and management.