Experience

Centennial Academy
• United States
• Education Management
• 1 - 100 Employee
• Elementary Teacher

  • Jul 2022 - Present


Source Support Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Call Coordinator

  • Sep 2020 - Jul 2022

  - Processes and handle incoming cases - Processes technical parts and shipping labels - Ensures quality customer service through communication by answering phone calls and responding to emails in a timely manner - Processes and handle incoming cases - Processes technical parts and shipping labels - Ensures quality customer service through communication by answering phone calls and responding to emails in a timely manner



Atlanta Youth Academy

• United States
• Education Administration Programs
• 1 - 100 Employee

• Substitute Teacher

  • Oct 2019 - Apr 2022

  - Redirected students with behavior and classroom management skills - Assisted with implementing teacher lesson plans - Redirected students with behavior and classroom management skills - Assisted with implementing teacher lesson plans



Breakthrough Atlanta

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Teaching Fellow

  • Jun 2020 - Aug 2020

  - Instructed 4 classes in areas of English & Language Arts - Formatted worksheets, activities, and assessments - Created lesson plans for students to organize objectives and goals for the day and week - Instructed 4 classes in areas of English & Language Arts - Formatted worksheets, activities, and assessments - Created lesson plans for students to organize objectives and goals for the day and week



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jan 2017 - Mar 2020

  - Experience with customer service ensuring quality responses while resolving any issues or concerns the customers might have - Supervised all front end floor staff (cashiers and baggers) - Cashier Experience processing all payments, returns, money orders, checks, and lottery transactions - Experience with customer service ensuring quality responses while resolving any issues or concerns the customers might have - Supervised all front end floor staff (cashiers and baggers) - Cashier Experience processing all payments, returns, money orders, checks, and lottery transactions