Experience

Caraway & Co. Sales

• Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Oct 2020 - Present

  As an Operations Supervisor at Caraway & Co., my role is essential to the seamless functioning of our daily operations. With a keen eye for detail and a passion for efficiency, I play a pivotal role in coordinating and supervising various aspects of our business. One of my primary responsibilities is overseeing project execution, ensuring that each project adheres to timelines and meets our high-quality standards. Collaborating closely with cross-functional teams, I facilitate smooth communication and optimize processes to enhance productivity and drive results. Efficient inventory management is crucial to our operations, and I take charge of monitoring inventory levels and assisting in inventory flow. By proactively addressing challenges and identifying opportunities for improvement, I ensure that our inventory operations are streamlined and effective. Supporting the HR department, I play a role in employee onboarding and other HR-related tasks, fostering a positive and supportive work environment for our team. I believe in the power of a cohesive and engaged workforce to achieve our goals. Data analysis and reporting are vital components of my responsibilities, enabling management insights and strategic decision-making. My analytical skills contribute to a data-driven approach, guiding our efforts for continued success. Thriving in a fast-paced environment, I adapt quickly to changing priorities, ensuring that our operations run smoothly and efficiently. As an Operations Supervisor, I take pride in making a significant impact on the company's success and growth, leveraging my exceptional organizational and time management skills to meet challenges head-on. Caraway & Co. has a collaborative and enthusiastic team, and I feel privileged to be a part of it. Working in this dynamic environment has allowed me to excel in my role, and I remain dedicated to contributing to the continued success of the company. Show less



Simms VA Solutions

• Business Owner

  • Jan 2017 - Present

  While working for an eCommerce company, I found out that I LOVED helping people with office related projects; Excel sheets, customer service, emails, analyzing data, solving issues, forecasting plans for buyers and everything in between! I was able to take 2 years off from working to focus on being a stay-at-home mom and move back to my home-town, in Utah. During that time I had the chance to build a website for a very good friend of mine. That really opened up a whole new world for me of what my life could look like as a virtual assistant and I haven’t looked back! I’ve enjoyed learning something new everyday, helping others achieve their personal goals, as well as their business goals. The best part of being a virtual assistant is being able to work closely with such driven people again. Main Services: Social Media Management Website Design / Management Business Services / Clerical and Admin Work Data Entry and Analysis Taking your "to-do list" and getting it done! Show less



Zappos Family of Companies

• United States
• Retail
• 700 & Above Employee

• Retail Operations Supervisor

  • Jun 2012 - Jun 2015

  Managed between 7 and 17 employees and contractors, as well as managed and launched the outsourcing program for Retail Operations to the internal China and India offices, as needed. Quickly and efficiently resolved issues preventing inventory from being in “sellable locations” at our fulfillment centers, by partnering with appropriate teams within Amazon or Zappos. Researched pain-points in the merchandise receiving process by being knowledge with all process within the soft-goods Amazon Fulfillment centers. Partnered with Buyers to make appropriate adjustments purchase orders for any overages/under shipments by vendors. Due to the team being new to all process, we created education, training, and SOPs (Standard operating procedures) for Receiving Exceptions providing more information on the inner workings of the department and Zappos as a whole. Headed up many projects to help ensure the catalog was correct, the correct items were being shipped out, as well as making sure items would not have the same issue in the future. Worked closely with many backend-system programmers to keep the information and processes working the best we could, while maintaining the Amazon SOPs and SLAs. Managed other projects, as needed. Show less

• Receiving Exceptions Coordinator

  • Jan 2012 - Jun 2012

  Collaborated with the Amazon warehouse exceptions handling group to resolve and research receiving issues of products. Researched pain points in the merchandise receiving process and worked to receive the items in, as well as help build the internal tools to ensure items would not have the same issues going forward. The main point of contact between the Amazon exceptions handling teams and merchandising team. Ensure the retail catalog information is correct and make adjustments as needed.Additional projects as needed Show less

• Merchandise Planning Analyst

  • Jan 2010 - Jan 2012

  Work with Zappos Merchandising to create, track and manage brand plansPrepare and update monthly open-to-buy forecastsProvide recaps and analysis to support buying processProvide more recaps and more analysis to support buying processMonitor and analyze inventory efficiency to maximize sales and turn

• Office Assistant

  • Dec 2007 - Jan 2010

  Work side by side with Merchants (Buyers, Merchandising assistants, and Assistant buyers) in Zappos Merch. Create PO's, approve PO's, update PO's in the systemPricing updates between Merchandising and the VendorsHelp upload and update content on the website to make items visible to sellCorrectly classify items to show on the site properlyCreate initial and fill-in orders for best selling items in a buyers portfolioHelp assist buyers with creating new categories (Electronics/Movies and games),Build relationships with Vendors/brands to open on the siteHelp organize tech seminars for our customer loyalty team to get familiar with the electronic items we sold on the site. Show less

• Customer Loyalty Team

  • Jul 2006 - Dec 2007

  Answer phone calls from customers with sizing and shopping questions. Returns, exchanges and personal shopping needsEmailing customers needing help doing the above.Customer service representative.



CD & L Courier

• Italy
• Real Estate

• CSR / Dispatcher

  • May 2004 - Jun 2006

  Dispatch courier drivers Receptionist work. (answer phones, customer service, billing) work with dispatch computer programs Create routes and other forms in Microsoft Excel/Word for drivers use Built up clientele for newly established branch in Las Vegas. Dispatch courier drivers Receptionist work. (answer phones, customer service, billing) work with dispatch computer programs Create routes and other forms in Microsoft Excel/Word for drivers use Built up clientele for newly established branch in Las Vegas.