Stephanie Shepherd

Client Services Assistant at LDB Group Australia
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Contact Information
Location
Ferntree Gully, Victoria, Australia, AU

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Credentials

  • Certificate 2 Vet Nursing
    Box Hill Institute
  • Certificate 4 in Veterinary Nursing
    Box Hill Institute

Experience

    • Australia
    • Accounting
    • 1 - 100 Employee
    • Client Services Assistant
      • Jul 2022 - Present

    • Client Services Assistant
      • Jul 2022 - Present

    • Client Support Administration
      • May 2021 - Jul 2022

    • Australia
    • Non-profit Organizations
    • Shop Assistant
      • Jul 2020 - May 2021

    • Australia
    • Veterinary Services
    • 300 - 400 Employee
    • Veterinary Nurse
      • Apr 2018 - May 2021

    • Shop Assistant
      • Nov 2015 - May 2018

      • Serving customers• Using cash register • Tidying/Restocking shelves• Checking stock regularly • Receiving, pricing and security tagging orders.• Balancing the days takings• Locking up in the evenings • Serving customers• Using cash register • Tidying/Restocking shelves• Checking stock regularly • Receiving, pricing and security tagging orders.• Balancing the days takings• Locking up in the evenings

    • Restaurants
    • Waitress
      • May 2015 - Nov 2015

      Serving customers, making coffee, preparing food, cleaning. Serving customers, making coffee, preparing food, cleaning.

    • Australia
    • Non-profit Organizations
    • 100 - 200 Employee
    • Veterinary Nurse
      • Nov 2009 - Nov 2014

      - Assisting veterinarians with procedures and surgeries - Ordering, receiving and unpacking of deliveries- Answering the phone and giving advice to clients regarding enquires about their pet’s health, making appointments for consultations and surgeries- Training and overseeing of new paid staff, volunteers and work experience- Conducting nurse consultations with clients e.g. admitting / discharging patients for surgery, advice regarding diet/flea/worm control, nail clipping- Cleaning of cages, litter trays, food bowls, surgical items and laundry- Feeding and medicating cats, dogs, rabbits, guinea pigs, ferrets- Observing and recording notes about the patient on hospital sheet- Sweeping and mopping of wards- Walking dogs

Education

  • Chisholm Institute
    Diploma Of Library and Information Services, Library and Information Science
    2020 - 2020
  • Swinburne University of Technology
    Diploma, Photography and Photo Imaging
    2017 - 2017
  • Swinburne University of Technology
    Diploma, Visual Arts
    2016 - 2016
  • Box Hill Institute
    Certificate IV, Vet Nursing
    2012 - 2013
  • Box Hill Institute
    Certificate II, Animal Studies
    2009 - 2011
  • Emerald Secondary College
    VCE
    2002 - 2007

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