Stephanie Sedivy
Commercial Excellence Manager at Virence Health- Claim this Profile
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Bio
Kristine Santacroce, MBA
Stephanie is a pleasure to work with, and one of the hardest working people I know. She is always willing to help out and solve issues that arise no matter how heavy her workload is. She plays a critical role in booking over $30M/qtr for Independent Practice allowing for the business to exceed expectations. Her dedication and expertise is incredible and she would make a great asset to any team.
Dan Byrne
Stephanie and I worked closely together for several years at GE Healthcare. Stephanie's attention to detail was most impressive plus her consistent ability to clearly communicate the task at hand and it's path to resolution. It's a pleasure to endorse Stephanie
Kristine Santacroce, MBA
Stephanie is a pleasure to work with, and one of the hardest working people I know. She is always willing to help out and solve issues that arise no matter how heavy her workload is. She plays a critical role in booking over $30M/qtr for Independent Practice allowing for the business to exceed expectations. Her dedication and expertise is incredible and she would make a great asset to any team.
Dan Byrne
Stephanie and I worked closely together for several years at GE Healthcare. Stephanie's attention to detail was most impressive plus her consistent ability to clearly communicate the task at hand and it's path to resolution. It's a pleasure to endorse Stephanie
Kristine Santacroce, MBA
Stephanie is a pleasure to work with, and one of the hardest working people I know. She is always willing to help out and solve issues that arise no matter how heavy her workload is. She plays a critical role in booking over $30M/qtr for Independent Practice allowing for the business to exceed expectations. Her dedication and expertise is incredible and she would make a great asset to any team.
Dan Byrne
Stephanie and I worked closely together for several years at GE Healthcare. Stephanie's attention to detail was most impressive plus her consistent ability to clearly communicate the task at hand and it's path to resolution. It's a pleasure to endorse Stephanie
Kristine Santacroce, MBA
Stephanie is a pleasure to work with, and one of the hardest working people I know. She is always willing to help out and solve issues that arise no matter how heavy her workload is. She plays a critical role in booking over $30M/qtr for Independent Practice allowing for the business to exceed expectations. Her dedication and expertise is incredible and she would make a great asset to any team.
Dan Byrne
Stephanie and I worked closely together for several years at GE Healthcare. Stephanie's attention to detail was most impressive plus her consistent ability to clearly communicate the task at hand and it's path to resolution. It's a pleasure to endorse Stephanie
Credentials
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Xtreme Macros & VBA Online Course
MyExcelOnline.comFeb, 2019- Nov, 2024 -
Xtreme Pivot Tables
MyExcelOnline.comJan, 2016- Nov, 2024 -
Certificate in Project Management
DePaul UniversityMar, 2007- Nov, 2024
Experience
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Virence Health
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United States
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Information Technology & Services
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1 - 100 Employee
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Commercial Excellence Manager
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Jul 2018 - Present
Manages the Channel teams processes for Funnel & Forecasting, growth initiatives, new product introduction Commercial Operations enablement, Financial report-outs, and Legal compliance. Support multiple VAR's plus cross-functional teams. * Support Channel Manager with Sales presentations both internal and external. * Draft and execute Master Agreements and Amendments. * Analyze Channel metrics, sales forecasting, and growth projections against the same business market. * Increase revenue by 13% per year by working with multiple cross-functional teams to drive and operationalize a Subscription offering for the market space. * Reduce 75% of open AR while working with the VAR's and internal collections teams to streamline processes, contact lists, and VAR needs. * Increase VAR adoption of EDI services by 9% over 3 years with the launch of a Competitive Conversion program. * Coordinate with cross-functional teams for New Product Introductions and Sales Promotions to ensure 100% Org readiness for VAR orders. * Reduce VAR order defects by providing the most current order templates as changes occur. Show less
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Commercial Channel and Operations Manager
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Apr 2015 - Jul 2018
Manages the Channel teams processes for Funnel & Forecasting, new product introduction Commercial Operations enablement, Financial report-outs, and GE Legal compliance. Support 2 businesses and 6 Channel employees plus multiple cross-functional teams. * Increase orders forecasting visibility and accuracy by 50%. * Increase revenue by $100K+ per year by working with multiple cross-functional teams to drive and operationalize a Subscription offering for the market space. * Reduce $400K of open AR for one VAR while also reducing overall days past due from 200+ to less than 90 days by building a relationship with the owner. * Successful launch of SalesForce.com for one Channel in June 2016 and the other Channel ahead of the Direct Team in August 2017 with 100% adoption for funnel reporting. * Increase VAR adoption of GE EDI services by $3M over 3 years with the launch of a Competitive Conversion take-out program. * Coordinate with cross-functional teams for NPI to ensure 100% Org readiness for VAR orders. * Reduce VAR order defects by almost 100% by providing the most current order templates as changes occur. Show less
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GE HealthCare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Lead Commercial Contracting Analyst
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Jan 2013 - Apr 2015
Lead Commercial Contracting Analyst for Specialty Solutions - Perinatal* Partner with leadership to drive operational performance.* Develop and improve financial processes through Simplification efforts by participating inHACKAPALOOZA* Drive profitable growth by providing analysis of results and identifying and tracking key metrics whileadvising the leadership team on risks and opportunities as well as recommending corrective actions.* Process 100% of defect free Centricity Perinatal orders within 48 hours.* Increase communication with Zone Project Managers to ensure accurate order assignments andPeopleSoft scheduling to avoid unnecessary POET's.* Developed Support Central Workflow for PACS-IW PM's to streamline the order scheduling and shipmentprocesses while increasing communication accuracy and reducing email traffic by 50%.* Complete Proof of Delivery file for quarter close op mechs.* Work on developing process and order requirements for new Specialty Solutions VAR channel.* Co-lead RMA Process change for Specialty Solutions businesses. Reduce 75% of email traffic, 95% inmanual follow-ups, and 100% accuracy in return procedures.* Developed GExPRO workflow which provides a more standard submission process while storingrequests in the central SubmITO library.* Articulate customer urgency in a clear, concise manner.Courses: GE Global Mindset Certification Program - Tracks 1-7 Show less
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Commercial Contracting Analyst - Team Lead
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Sep 2010 - Jan 2013
Cross-functional team leader for process improvement, new product introduction, policy decision-making and new employee training & mentoring. Assist 6 businesses and 14 employees including 3 contractors. * Increased support revenue by $65K/year due to increased rigor and clearer policies for licensing.* Increased revenue by $50K/quarter by improving unscheduled backlog compliance and correcting date entry errors.* Resolved over $1M/year of customer escalation disputes that resulted in increased customer satisfaction.* Reduced order processing cycle time by 30% using Six Sigma methods, and provided sales tools/training to reduce license order defects by 50%.* Reduced order processing time by 24 hours for customer license purchases by creating a licensing analyst team within the commercial contracting department and designing new roles and responsibilities. Show less
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Commercial Contracting Analyst
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Oct 2005 - Sep 2010
US customer account manager providing accurate annual maintenance and support renewals, licensing of PM/EMR systems, invoice/license reconciliations, contract set-up, and billing readiness. Provided the highest level of customer support and satisfaction. * Reduced customer payment time by 50% through multiple customer reconciliations, and cleared more than $1M in past due invoices over a 2 year period.* Improved quarter-end revenue process by designing a template that tracks daily order activity to ensure 100% on-time delivery for revenue recognition.* Reduced shipping costs by 50% through streamlining internal forms and processes to distinguish customer critical overnight media requests.* Reduced contract set-up time and provided faster customer communication by 60 hours per year, by designing a decision support tool in a Lean Six Sigma project.* Reduced fulfillment of customer requests from 72 hours to 24 hours by creating an easy-to-use FAQ list.* Improved customer cycle time for signature key re-generation by 95% through automation of the signature key storage email functionality. Show less
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Inventory Control Analyst
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Oct 2004 - Oct 2005
Supported all facets of warehouse operations, from receiving to order fulfillment to shipping. Provided inventory management for $8M of warehouse stock.* Reduced annual physical inventory variance from $225K to less than $3K from previous two years by performing daily cycle counts with root cause and corrective actions for the discrepancies.* Decreased write-offs of consigned inventory of $12M by more than $150K for annual radiology trade show through increased process accuracy and accountability.* Decreased damaged/obsolete material write-offs by more than $500K by working with suppliers on returns or repairs of equipment with a shorter cycle time.* Reduced outstanding return material authorization budget from the field by $200K over previous two years by improved communications and tracking with field engineers. Show less
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Education
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2006 - 2007
DePaul University
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2003 - 2004
College of DuPage
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1997 - 2001
Bryant University
Bachelor of Science, Business Administration in Applied Actuarial Mathematics -
2015 -
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