Experience

Union Institute & University

• United States
• Higher Education
• 100 - 200 Employee

• Student Success Coach/Recruiter

  • Nov 2018 - Present

  Manage assigned territory to recruit, educate, advise, and enroll post-secondary students in academic programs. Responsibilities include: • Contact prospective students and educate them on how Union can meet their educational needs. • Manage enrollment process by coordinating documentation required for program admission and financial aid options. • Monitor on-going student progress and provide counseling as needed. • Participate in outreach efforts to guidance counselors, organizations, agencies, clubs, and the general community. • Track and maintain records in recruitment and admissions database. • Represent Union at college campuses while building and fostering new relationships at in house and outside events. Show less



MENARDS INC

• United States
• 300 - 400 Employee

• Human Resource Coordinator

  • 2016 - 2018

  Led all Human Resource operations for store with $31,000,000 sales volume and 160 team members. Management duties include but are not limited to: • Responsible for recruitment and retention. Reduced store turnover in 2017 by 62%. • Conducted orientation and on-boarding of new employees. Facilitated training and development of team members. Communicated corporate news and promoted employment engagement. • Managed performance administration processes and documentation including promotions, payroll changes, coaching, corrective counseling, and terminations. • Coordinated and consulted with corporate Human Resources management on legal and policy issues as needed. • Administered medical leave, unemployment, worker’s compensation, and disability claim processes. • Assisted management in scheduling, cost control, and operation of Human Resources system. Show less



Kohl's Department Stores

• United States
• 1 - 100 Employee

• Assistant Store Manager

  • May 2014 - Sep 2016

  Provided operations and merchandising management for $15,000,000 sales location. Leadership duties included: • Responsible for staff scheduling and workforce management. Supervise store operations to ensure execution with Kohl’s Best Practices. • Perform and communicate associate performance reviews. • Received recognition from Regional Manager for outstanding performance in oversight and management of all seasonal hiring. • Analyzed business operations against budget and other financial goals, monitored expense trends, and reviewed other operational metrics. Show less



Coldwater Creek

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • 2012 - 2014

  Direct line management and Profit and Loss responsibility for upscale $2,000,000 sales specialty women’s retailer. Key accomplishments during store operation and liquidation sale included: • Received 2nd highest store liquidation bonus and ranked 19th of 340 stores for final sales volume. • During normal operations, elevated store to the top 5% for sales volume nationally by executing quarterly strategies, motivating sales force, and focusing on customer service and merchandising. • Exceeded sales profitability target by 18%, ($128,000.) • Chosen by Senior Management to develop and conduct region-wide management operations training. Show less



JCPenney

• United States
• Retail
• 700 & Above Employee

• Store Human Resource Manager

  • 2010 - 2012

  Human Resource Manager Responsible for all Human Resources Management programs to develop highly engaged associates and management team for over 270 employees. Responsibilities included: • Implemented and administered corporate Human Resource’s tools, processes, and policies. • Oversaw sourcing and selection of all store positions. • Owned Human Resources Scorecard with goals for turnover, training certifications, employee engagement, safety and diversity. Achieved highest score in store history. • Promoted employee engagement activities, including meeting with all employees to establish individual goals and action plans. Show less



Burlington Coat Factory

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • 2008 - 2010

  Scope of responsibilities included full Profit and Loss responsibility and direct line management. Managed a team of 150 employees. • Recruited by Burlington to open a new $12,000,000 soft and hard lines store (at former Value City location). Oversaw store remodeling, initial store inventory stocking, and merchandising setup. • Responsible for hiring and training of all new store team. • Analyzed financial and operating results and presented summary to Regional Management. • Responsible for all performance administration and development of management associates. Show less



Value City Department Stores

• Retail
• 1 - 100 Employee

• Assistant Store Manager

  • 2006 - 2008

  Led multiple departments with $18,000,000 in sales. Responsible for associate recruiting and retention, training, staffing levels, and store operations including store opening and closing procedures. Supervised a team of 140 associates. Led multiple departments with $18,000,000 in sales. Responsible for associate recruiting and retention, training, staffing levels, and store operations including store opening and closing procedures. Supervised a team of 140 associates.



Macy’s (formerly Federated Department Stores)

• Group Sales Manager

  • 2001 - 2006

  Recognized as Sales Manager of the Year for two consecutive years. Supervised areas with over $5,000,000 in sales. Responsible for marketing promotions, sales metrics, customer service and inventory management. Directed a team of 48 sales associates. Recognized as Sales Manager of the Year for two consecutive years. Supervised areas with over $5,000,000 in sales. Responsible for marketing promotions, sales metrics, customer service and inventory management. Directed a team of 48 sales associates.



Dillard’s Department Stores

• Area Sales Manager

  • 1990 - 2001

  Began career as an hourly associate and advanced to Area Sales Manager. Began career as an hourly associate and advanced to Area Sales Manager.