Experience

Connecticut GI

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Assistant

  • Dec 2014 - Present

  • Responsible for rooming patients, obtaining vital signs (blood pressure, height, and weight) and documenting accurately utilizing Epic EMR.• Updating patient’s medical history including updated medication list.• Scheduled patient appointments and managed patient flow, ensuring timely and efficient delivery of care.• Assisted with office operations, including inventory management, medical supply ordering, prior authorization, obtain cardiac clearance for patients and pathology tracking.• Collaborated with physicians and nurses to develop care plans and follow-up protocols for patients with chronic conditions, improving patient outcomes and reducing hospital readmissions. Show less

• Procedure Scheduler

  • Dec 2014 - Nov 2017

  • Schedule procedure and office visit appointments following CTGI policy and scripting.• Update insurance and demographic information when scheduling appointments.• Assist with any general office function at the request of the site supervisors and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office.• Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee. Show less



Woodway Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Shift Leader

  • May 2014 - Sep 2019

  • Led a team of 10+ employees in providing excellent customer service to over 150-300 guests at a private country club. • Demonstrated strong leadership skills by delegating tasks, providing feedback, and ensuring staff adhered to all club policies and procedures. • Developed and implemented a training program for new hires, resulting in increased efficiency and improved staff performance. • Assisted in organizing and executing successful events, including weddings, corporate events, and golf tournaments, resulting in positive feedback from clients and increased revenue for the club. Show less



Crabtree & Evelyn

• United Kingdom
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Assistant Manager

  • Jun 2007 - Nov 2015

  • Successfully managed day-to-day operations of a Crabtree & Evelyn store, including inventory management, visual merchandising, and customer service. • Demonstrated a strong understanding of the Crabtree & Evelyn brand and product line, effectively communicating this knowledge to staff and customers. • Collaborated with district and regional managers to develop and implement store-specific strategies and initiatives. • Conduct store inventory program to address supply needs to ensure availability for customer to promote growth and prevent the loss of sales. • Managed all cash office duties. Show less