Experience

Kingston Webworks

• Canada
• Advertising Services
• 1 - 100 Employee

• President / Client Relations Manager

  • Dec 2016 - Present

  Kingston Webworks is a full-service company that offers Web Solutions. This is everything from a website, Google rankings, Facebook and other social media marketing, print marketing etc... you name it, we can do it! We are located in Kingston, Ontario. Finding the perfect solutions for our customers and managing those experiences is what we strive for every day. We want to transform your technology from a hassle into a tool you enjoy using. With Kingston Webworks, you are one step away from an attractive and effective online and offline presence. Show less



FrontRunner Professional

• Canada
• Software Development
• 1 - 100 Employee

• Account Manager

  • Mar 2005 - Present

  As an Account Manager at FrontRunner Professional, I am the primary business contact for our funeral home clients. This allows me to provide excellent customer service, and represent client needs and goals within the organization to ensure each client gets exactly what they are looking for. As a Project Manager it is my job to: • Assist in all client communication and project deliverables. • Ensure all client requests are dealt with in an effective and efficient manner. • Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. • Ensure that all processes and procedures are completed, and more importantly that quality standards are met. • Represent the client's interests and needs to the team. • Provide regular two-way communication between the client and team, to provide strong representation and set proper client expectations. • Assist clients in setting up their websites and management systems. • Provide ongoing training and support for new and existing clients. Show less