Stephanie Pierce
Executive Assistant/Realtor at Keller Williams Preferred Properties- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Notary in the State of Maryland
Notary
Experience
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Keller Williams Preferred Properties
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United States
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Real Estate
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100 - 200 Employee
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Executive Assistant/Realtor
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2013 - Present
Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support. Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports. Oversee all contracts through closing . Create and maintain an operations manual that documents all systems and standards. Coordinate the… Show more Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support. Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports. Oversee all contracts through closing . Create and maintain an operations manual that documents all systems and standards. Coordinate the purchase, installation, and maintenance of all office equipment. Be the first point of contact in handling customer inquiries or complaints. Keep the lead agent informed regarding any problems or issues that need to be handled. Responsible for hiring, training, consulting, and holding accountable all additional administrative team members. Provide technical assistance to the agency and staff; and tribal resource management staff in real estate management and decision making activities. Make arrangements, for travel, meetings, and conferences. Realtor-Present purchase offers to sellers for consideration. Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Compare a property with similar properties that have recently sold to determine its competitive market price. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Promote sales of properties through advertisements, open houses, and participation in multiple listing services. Responsible for planning, organizing, and developing the administrative practices and procedures for the execution of trust real estate services. Plans, develops, and implements a trust real estate services program to accomplish the timely and efficient processing of applications. Serves as the Agency's advisor in the field real estate management. Show less Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support. Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports. Oversee all contracts through closing . Create and maintain an operations manual that documents all systems and standards. Coordinate the… Show more Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support. Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports. Oversee all contracts through closing . Create and maintain an operations manual that documents all systems and standards. Coordinate the purchase, installation, and maintenance of all office equipment. Be the first point of contact in handling customer inquiries or complaints. Keep the lead agent informed regarding any problems or issues that need to be handled. Responsible for hiring, training, consulting, and holding accountable all additional administrative team members. Provide technical assistance to the agency and staff; and tribal resource management staff in real estate management and decision making activities. Make arrangements, for travel, meetings, and conferences. Realtor-Present purchase offers to sellers for consideration. Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Compare a property with similar properties that have recently sold to determine its competitive market price. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Promote sales of properties through advertisements, open houses, and participation in multiple listing services. Responsible for planning, organizing, and developing the administrative practices and procedures for the execution of trust real estate services. Plans, develops, and implements a trust real estate services program to accomplish the timely and efficient processing of applications. Serves as the Agency's advisor in the field real estate management. Show less
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ADT Security Systems
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Lanham Maryland
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Permits Coordinator
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2009 - 2013
Processed electrical alarm permits for Residential & Commercial Customers. Managed the scheduling of Inspections for Electrical permit customers. Constructed letters to Customers, County Officials, and Permit & Inspection Officials. Arranged and followed up with check requests for permits in all jurisdictions. Liaised for ADT security with local Government and Supervisors. Prepared Service calls and Installation calls for the Technicians. Assisted Technicians with all office duties and customer… Show more Processed electrical alarm permits for Residential & Commercial Customers. Managed the scheduling of Inspections for Electrical permit customers. Constructed letters to Customers, County Officials, and Permit & Inspection Officials. Arranged and followed up with check requests for permits in all jurisdictions. Liaised for ADT security with local Government and Supervisors. Prepared Service calls and Installation calls for the Technicians. Assisted Technicians with all office duties and customer related tasks. Maintained a filing & spreadsheet system for all that relates to Permits and Inspections, using Excel. •Manages all departmental records retention to ensure compliance with relevant policies. Demonstrates knowledge and practice of outstanding customer service skills. Provides information to the public regarding various applicable records management policies and procedures, city code and department's permitting policies, procedures and licensing requirements; responds to telephone inquiries regarding permits, process, and procedures and handles complaints. Performs work in specific programs, as assigned, such as Records Management and Policy Implementation. Conducts research, request records and/or microfilm from Archives, make copies and provides information and documents as requested through Freedom of Information Act requests (FOIA); ability to produce and duplicate existing plans in a prescribed electronic format. Refers callers to appropriate City agencies to handle request and/or complaints. Calculates permit fees based on established fee schedule. Balances daily permit receipts. Performs related work as required. Show less Processed electrical alarm permits for Residential & Commercial Customers. Managed the scheduling of Inspections for Electrical permit customers. Constructed letters to Customers, County Officials, and Permit & Inspection Officials. Arranged and followed up with check requests for permits in all jurisdictions. Liaised for ADT security with local Government and Supervisors. Prepared Service calls and Installation calls for the Technicians. Assisted Technicians with all office duties and customer… Show more Processed electrical alarm permits for Residential & Commercial Customers. Managed the scheduling of Inspections for Electrical permit customers. Constructed letters to Customers, County Officials, and Permit & Inspection Officials. Arranged and followed up with check requests for permits in all jurisdictions. Liaised for ADT security with local Government and Supervisors. Prepared Service calls and Installation calls for the Technicians. Assisted Technicians with all office duties and customer related tasks. Maintained a filing & spreadsheet system for all that relates to Permits and Inspections, using Excel. •Manages all departmental records retention to ensure compliance with relevant policies. Demonstrates knowledge and practice of outstanding customer service skills. Provides information to the public regarding various applicable records management policies and procedures, city code and department's permitting policies, procedures and licensing requirements; responds to telephone inquiries regarding permits, process, and procedures and handles complaints. Performs work in specific programs, as assigned, such as Records Management and Policy Implementation. Conducts research, request records and/or microfilm from Archives, make copies and provides information and documents as requested through Freedom of Information Act requests (FOIA); ability to produce and duplicate existing plans in a prescribed electronic format. Refers callers to appropriate City agencies to handle request and/or complaints. Calculates permit fees based on established fee schedule. Balances daily permit receipts. Performs related work as required. Show less
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Federal Hill Contracting, LLC
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Federal Hill Baltimore Md
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Executive Office Manager
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Jan 2006 - Jan 2010
Managed payroll for 20 employees. Supervised 3 field employees and several sub-contractors. Created daily reports for expenses, materials, and equipment. Ordered and received building materials, office supplies, and equipment. Interacted with wholesale vendors and vendor clients. Created and executed contracts for clients. Reviews status of fund reports to determine if projected or expended funds are consistent with overall budget allocations. Electronically creates and submits procurement… Show more Managed payroll for 20 employees. Supervised 3 field employees and several sub-contractors. Created daily reports for expenses, materials, and equipment. Ordered and received building materials, office supplies, and equipment. Interacted with wholesale vendors and vendor clients. Created and executed contracts for clients. Reviews status of fund reports to determine if projected or expended funds are consistent with overall budget allocations. Electronically creates and submits procurement documents, purchases office supplies, publications, and processes invoices for payment; develops specifications for goods and services and annual acquisition, construction and vehicle procurement plans. Is well versed in policy and regulations for Time and Attendance (T&A) reporting, utilizes the WebTA application system, verifies payroll reports, prepares and certifies leave audits, and ensures accurate Reimbursable Overtime reporting meets appropriate guidelines With supervisor, reviews and analyzes staffing requirements based on program needs; administers new employee orientation. Prepares travel authorizations/advances and resolves all travel payment disputes and inquiries; coordinates training activities and arranges for onsite training (logistics, scheduling).Serves as office manager; plans, directs, organizes, coordinates, and performs work in all administrative areas; and efficiently uses electronic applications (e.g. spreadsheets, databases, word processing, PowerPoint, email). Works with realtor, lessors, contractors, vendors, utility companies, IT, region and Marketing, Regulatory Programs and Business Services (MPR-BS), Realty Show less Managed payroll for 20 employees. Supervised 3 field employees and several sub-contractors. Created daily reports for expenses, materials, and equipment. Ordered and received building materials, office supplies, and equipment. Interacted with wholesale vendors and vendor clients. Created and executed contracts for clients. Reviews status of fund reports to determine if projected or expended funds are consistent with overall budget allocations. Electronically creates and submits procurement… Show more Managed payroll for 20 employees. Supervised 3 field employees and several sub-contractors. Created daily reports for expenses, materials, and equipment. Ordered and received building materials, office supplies, and equipment. Interacted with wholesale vendors and vendor clients. Created and executed contracts for clients. Reviews status of fund reports to determine if projected or expended funds are consistent with overall budget allocations. Electronically creates and submits procurement documents, purchases office supplies, publications, and processes invoices for payment; develops specifications for goods and services and annual acquisition, construction and vehicle procurement plans. Is well versed in policy and regulations for Time and Attendance (T&A) reporting, utilizes the WebTA application system, verifies payroll reports, prepares and certifies leave audits, and ensures accurate Reimbursable Overtime reporting meets appropriate guidelines With supervisor, reviews and analyzes staffing requirements based on program needs; administers new employee orientation. Prepares travel authorizations/advances and resolves all travel payment disputes and inquiries; coordinates training activities and arranges for onsite training (logistics, scheduling).Serves as office manager; plans, directs, organizes, coordinates, and performs work in all administrative areas; and efficiently uses electronic applications (e.g. spreadsheets, databases, word processing, PowerPoint, email). Works with realtor, lessors, contractors, vendors, utility companies, IT, region and Marketing, Regulatory Programs and Business Services (MPR-BS), Realty Show less
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Education
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2002 - 2004
Nyack College
Bachelor's degree, MANGEMENT -
1982 - 1988
University of the District of Columbia
Electronic Engineering, Electronics
Community
